Cheney Hotels from S$89

"Reception staff very welcoming and helpful. Room had kitchenette, adequate appliances and space. Basic silverware and cups offered at reception. No plates, bowls, cookware in room. Flooring and fixtures dated. "

"We were placed on the 12th floor not knowing the place was haunted and had spirts visit us throughout the night. Not getting any sleep we asked to check out in the morning and were told by the front desk that there would be no refunds "

"Staff is always friendly and rooms are always clean. "

"Even though I had purchased a nonrefundable double clean room upon arrival at 9 PM I was informed that they had oversold that type of room and that all was available was a king suite with a “sleep-able” sofa. Traveling was my husband and I and our adult daughter. The sofa was not a pull out or and did not have any sort of bed. It was just a leather sofa. It took over an hour for them to deliver bedding. I was offered $35 for the inconvenience. But we were traveling for a college tour and this inconvenience was a major inconvenience for my daughter. Furthermore, the beds are incredibly soft and the pillows are all the same level of firmness, which is firmer than I prefer. Beware that there is a resort fee and a parking fee. I will not stay here again. "

"Great place to stay, but I wish I’d known the “kitchenette” wasn’t set up to prepare food at all, as I would have brought what I needed from home. There was a full-sized fridge and microwave, as well as dishes and utensils as advertised, but only the coffee mugs were microwave safe (the rest of the dishes were plastic - not the kind that even claims to be microwave safe), and there weren’t any cooking implements. No larger bowls or spoons, not even a can opener. Otherwise, the place was excellent - very clean and functional, great location with easy walking access to many restaurants and the EWU campus. I also wish I’d been given more than a couple hours notice that it was a contactless check in - it all worked very smoothly, but I was already traveling by the time they sent an email explaining the system, so I wandered the building for a while trying to find someone before finally getting into my email to look for a phone number to call, which is when I found the (very clear) instructions."

"Very quiet despite being downtown. Nice option for breakfast at local shop. Clean room."

"Our room was very clean, a top priority for me. The room we booked was fairly small and lacked decor but with a queen bed it was everything we needed and more for a 2 person overnight stay in Spokane. All of the supplies and consumables - toiletries, towels, cups, coffee were stocked in the room. No need to contact the front desk after check in. Being in downtown Spokane there were the expected city sounds. Hotel Ruby is aware of this and supplies ear plugs should you need them. We had a little trouble accessing our mobile key but the front desk was staffed with friendly personnel upon our arrival and they quickly made us key cards for our stay along with providing some dinner recommendations. They also provided treats for our dog who traveled with us. There were three options for breakfast at the adjacent Rosies restaurant that were included with our stay - breakfast burrito, breakfast sandwich and one other item I cannot recall. We had the burrito & sandwich which were both good and filling for the average appetite. Each came with a small cup of fresh berries. If you chose another item from the menu, instead, you would receive a $6 credit toward that item. We went on a Saturday morning and it was quite busy around 9 am. If you are in a hurry it is a good idea to plan accordingly and possible arrive earlier. Food quality was worth the wait in my opinion. Our son goes to college in Spokane and I hope we will be able to stay at Hotel Ruby on future visits. "

"The breakfast"

"My favorite hotel in downtown Spokane! Great deal, great staff, and a well maintained facility."