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Reviews of Ae Lana Chiang Mai Hotel

4 out of 5
Ae Lana Chiang Mai Hotel
5 Soi 1 Tung Hotel Road, T. Nong Pa Khrang, A. Muang, Chiang Mai

Reviews

6.4
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

7.8/10

Cleanliness

6.4/10

Staff & service

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

E K

Liked: Cleanliness, property conditions & facilities, room comfort
First stay at this hotel. Friendly, clean, comfortable basic hotel. TV channels all Thai. Breakfast is typical Eastern fare. Breakfast can by noisy with Chinese tour groups. very good location to/from Super Highway.
Stayed 14 nights in Nov 2023

8/10 Good

nhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New modern hotel in Chiangmai
The hotel was recently opened in Chiangmai. It's a small boutique hotel with contemporary design. Room was clean and pretty good size with nice and neat layout. However, the hotel's location is not that convenient as it's not easy to find it. However, we find the room rate very reasonable. Staffs were friendly and helpful. However, breakfast had very few choices.
Stayed 1 night in Jan 2018
Response from Own on 8 Jun,2018
Dear nhan on , Greetings from Ae Lana Chiang Mai On behalf of hotel and staffs, I really appreciated on your sharing comments to us. Your kinds words really helpful to us then we will prove to be better in the future. Again, thank you and look forward to seeing you once again. Sincerely yours, Ae Lana Team

8/10 Good

Ying Kit

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay
The premise is new and clean however the location is abit remote from the city centre and you have to take grab/uber to travel around. The staffs are helpful when you approach them, however it will be much better if they can be more proactive in assisting as there are not many hotel guests.
Stayed 2 nights in Jan 2018
Response from Own on 9 Feb,2018
Dear Ying Kit Greetings from Ae Lana Hotel Appreciated on your kind words. On behalf of hotel, thank you very much and looking forward to the pleasure of seeing you in coming soon Sincerely yours,

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as describe and worth the money
We arrived and quickly found this hotel wasn't described correctly. We requested to cancel and rebooked a new hotel on the spot. The staff said no problem and I even paid them for the "free" hotel transfer as a good gesture since I didn't stay. Days later I learned they billed me for one night stay + fees. I don't see the where a hotel can get away with this practice. They can list the property in the most attractive manner and after arriving learning it's miss represented and they get rewarded by charging a night + fees. Where is there a governing body that holds these hotels to a standard. We make are vacation decisions off these listings.
Stayed 4 nights in Dec 2017

6/10 Okay

AK, United Kingdom

Liked: Cleanliness, staff & service
Newly Renovated. Far From City Centre
Hotel is newly renovated. Room is new and spacious. Swimming pool and a very small gym. Hotel staffs freindly and helpful. Location far from city centre, take about 15mins by taxi. Location 5 mins away by car to CentralFestival Chiangmai Shopping Centre.
Stayed 2 nights in Dec 2017
Response from own B. on 19 Feb,2018
Dear AK, Greetings from Ae Lana Chiang Mai Hotel Thank you for your review for us, your kind words are the most helpful to us. Finally, on behalf of hotel is really appreciated and thank you. Best regards,

6/10 Okay

Tsuyoshi, 東京

Liked: Cleanliness, staff & service, property conditions & facilities
ホテル自体は良いのですが・・・。
オープンから間もなく、設備は新しく綺麗で部屋も快適でした。 ただホテルのせいではありませんが、場所のせいか団体観光客が多く、部屋の外では大きな話し声が鳴り響いていました。
Stayed 2 nights in Dec 2017
Response from Own on 9 Feb,2018
Dear Tsuyoshi on Greetings from Ae Lana Chiang Mai Hotel We are very pleasure while you stay with us. On behalf of hotel and staffs, we really thank you and looking forward to the pleasure of welcoming you in closely future. Sincerely yours,