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"The hotel location is superb, right in the heart of Sapporo. It offers easy access to Sapporo Station (Namboku and Toho Lines) and is also within walking distance to Odori and Susukino via the underground passage. Do note that the underpass connection closes at 10:30 pm, so it is best to return to the hotel before then. The room was very clean and well-maintained throughout my stay. However, there was a slightly unusual experience regarding housekeeping. As I did not require room cleaning during my 6-night stay, I initially declined the service. Despite this, the hotel staff insisted on conducting housekeeping on Day 4, citing it as their policy to clean every few days. I was not given the option to refuse, and when I continued to decline, the staff came in briefly to do what appeared to be a quick inspection of the room. This felt somewhat unnecessary, as it is unlikely for guests to cause any significant issues within just a few days. Nonetheless, aside from this, the overall experience was positive, and I would consider staying here again."

"This hotel is great! Great location, very clean, quiet, and secure. Would book again for sure! "

"Everything was as advertised. The rooms are spacious even with two kids and living room area was nice. The "

"Highly recommend this hotel! Well positioned with excellent breakfast, friendly staff. We loved it!"

"Excellent location .Immaculate. Comfortable. Very helpful staff."

"Good quality breakfast , free onsen to relax after long flight "

"Perfect location "

"Good location"

"Staff cannot find my room reservation even with my Hotels.com ID. Room type booked was different too!!!"