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Holiday Inn Resort Phuket Surin Beach by IHG

4.0 star property
Family-friendly hotel with 4 restaurants and 2 outdoor pools

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Photo gallery for Holiday Inn Resort Phuket Surin Beach by IHG

4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Exterior
Couples treatment room(s), body treatments, Thai massages
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service
  • Breakfast available
The current price is S$89
includes taxes & fees
15 Jul - 16 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Standard)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, Multiple Beds (Standard)

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Family Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

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About the area

Map
106 27 Moo 3 Cherngtalay Talang Surin, Beach, 106/27, Choeng Thale, Phuket Province, 83110

What's nearby

  • Surin Beach - 3 min walk - 0.3 km
  • Pansea Beach - 8 min walk - 0.7 km
  • Bang Tao Beach - 12 min walk - 1.0 km
  • Kamala Beach - 4 min drive - 3.5 km
  • Boat Avenue Mall Phuket - 5 min drive - 3.9 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 40 min drive

Restaurants

  • ‪Blue lagoon restaurant - ‬7 min walk
  • ‪Lomtalay - ‬7 min walk
  • ‪Wagyu Steakhouse - ‬6 min walk
  • ‪Audy Restaurant - ‬5 min walk
  • ‪Khun Yaa - ‬7 min walk

About this property

Holiday Inn Resort Phuket Surin Beach by IHG

Upscale family-friendly hotel near Surin Beach
A swim-up bar, a poolside bar and a corner/local shop are just a few of the amenities provided at Holiday Inn Resort Phuket Surin Beach by IHG. Treat yourself to spa services, such as a Thai massage, a facial or a body scrub. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Enjoy the 24-hour gym, as well as activities such as archery. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a playground and an arcade/games room.
Additional perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and a swim-up bar
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and supervised childcare (surcharge)
  • ATM/banking services, a gift shop and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 255 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
  • Showers, free toiletries and hairdryers
  • 32-inch HDTVs with cable channels
  • Balconies, fridges and childcare services

Languages

Chinese (Mandarin), English, Estonian, Finnish, French, Hindi, Russian, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: THB 469.62 for adults and THB 233 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asia Alive
  • Champion Bar
  • Joe Kool's
  • Ocean's Restaurant
  • TAI Sushi Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Library
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Spa treatment rooms
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 buildings
  • 4 floors
  • Built in 2008

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 4000
  • Christmas Eve (24 December) Gala Dinner per child: THB 2000 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 5000
  • New Year's Eve (31 December) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 469.62 for adults and from THB 233 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Novotel Phuket Surin Beach Resort Choeng Thale
Novotel Phuket Surin Beach Choeng Thale
Novotel Phuket Surin Beach
Novotel Phuket Surin Choeng T

Frequently asked questions

Does Holiday Inn Resort Phuket Surin Beach by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Holiday Inn Resort Phuket Surin Beach by IHG?

As of 15 Jun, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Phuket Surin Beach by IHG on 15 Jul, 2025 start from S$88.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Resort Phuket Surin Beach by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Resort Phuket Surin Beach by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Resort Phuket Surin Beach by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Resort Phuket Surin Beach by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Holiday Inn Resort Phuket Surin Beach by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1300 per vehicle applies.

Where is Holiday Inn Resort Phuket Surin Beach by IHG located?

This family-friendly Choeng Thale hotel is located near the beach, within a 15-minute walk of Surin Beach and Bang Tao Beach. Kamala Beach is 2.3 mi (3.7 km) away.

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Holiday Inn Resort Phuket Surin Beach by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 82 reviews
Rating 8 - Good. 26 out of 82 reviews
Rating 6 - Okay. 17 out of 82 reviews
Rating 4 - Poor. 10 out of 82 reviews
Rating 2 - Terrible. 7 out of 82 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10

Close to the beach and restaurants, amazing location.
Stayed 4 nights in Jan 2025

10/10

This property was located in the best area to access the IconSiam mall and access to the boats.
Stayed 2 nights in Mar 2025

8/10

Excellent stay again.
Stayed 3 nights in Nov 2024

10/10

Great hotel at a reasonable price for the area. Service was great, room was comfortable. Many stores nearby including restaurants, 7/11, etc.
Stayed 3 nights in Dec 2024

10/10

For the price the property and service were incredible. We could check in early and out a little late. It was walkable to the beach but through an area under construction currently. Heavily Russian tourist area. The rooms were spacious and fairly clean. Kids bedding was shabby and the fridge was not very cold but the “popsicle phone” by the pool and the slide made up for it! Was quiet and cool enough in the rooms. For the price I would definitely stay here again if I needed a short stay in Phuket.
Stayed 1 night in Apr 2025

8/10

old hotel, that need refurbisment. well situated close to town and beach. 90% russians.
Stayed 4 nights in Feb 2025

6/10

The breakfast was the worst out of all the places we stayed in Thailand!
Stayed 3 nights in Mar 2025

8/10

Had a wonderful time very relaxing and wonderful staff
Stayed 5 nights in Jun 2024

10/10

Quiet location suitable for families. Good facilities like pool, kids club etc for young kids.
Stayed 5 nights in Sep 2024

8/10

The hotel was great, the staff were lovely and very helpful. Taxi rank opposite was a great help! We preferred the rests shops and nightlife in Kamala which was only a 300bht ride. My only complaint is the beds, they felt damp and are lumpy.
Stayed 3 nights in Jan 2025

10/10

A
Stayed 2 nights in Jan 2025

10/10

Good value for money
Stayed 2 nights in Jul 2024

6/10

The staff was outstanding and very professional with guess services. The exterior of the property was well maintained.
Stayed 1 night in Aug 2024

10/10

Excellent and well kept property near Surin beach. Rooms and beds are excellent. The pool area is amazing and staff is super friendly . We had awesome time here. Bfast menu is too good with so much variety. The only drawback was that location is far away from city and hard to reach downtown.
Stayed 3 nights in May 2024

10/10

Staff were super nice. Room was fine for us as we were out all day and only slept there. Resort is nice and pool is good. The AC was really good :) a good option for a cheap place to stay. Place would be great for kids as had a lot of activities and 2 big water slides into the pool.
Stayed 2 nights in Jun 2024

2/10

Wasn’t clean - bad bad bad service!!!
Stayed 8 nights in Nov 2024

8/10

The hotel may need abit of renovation to refunish some area as it feel abit run-down especially aomw area leading to the room & inside the room.
Stayed 3 nights in Apr 2024

8/10

Very strong mold smell in many locations. Moved room, staff tried to mask the smell with air freshener, slightly better in anoterh room We opted to off the aircon and leave the balcony doors open as much as possible to get fresh air.Otherwise fantastic pool for children, the garden and general vacation feel is great. Close to the beach and Tops. The staff is kind and genuine service minded. It a pussle that the management don't regularly clean aircons and repair water damages.
Stayed 5 nights in Dec 2024

2/10

This property was nothing like the pictures! False advertisement is illegal! The property was dirty, mold in the bathrooms, floors were stained and not well kept at all, old and rundown. Giant roaches were everywhere on the first floor and near the pool. Pool was disgusting. The pool slides were old and not in use. I walked into the room and thought I walked into the wrong room. There were rundown faded princes blankets on the couch. TV’s were on and the room had a connecting door that did not even lock properly. Very disappointed!! I did not stay I checked right out and they would not even refund me. I took my chances and headed to Patong to look for a room there. Luckily I was able to find availability at a much nicer place for half the price!
Stayed 6 nights in Mar 2025

2/10

Outdated rooms and service was not good. This hotel needs to be razed and rebuilt. Main hotel areas were very old and seem to be like a 90’s flashback. Air conditioning in room was inadequate making the bathroom hot and humid. Faux wood paneling on furniture was peeling on multiple locations. Staff was very stingy with delivering additional towels. Surrounding hotels were much more modernized. If budget is an absolute then you could justify the stay, but for just a little more I’d recommend a neighboring location.
Stayed 4 nights in Nov 2024

4/10

Overpriced. The lobby and service was great, the rest was a medium budget mediocre family resort, at a price that usually gets you something much nicer in Thailand. The room was advertised as 56m2, but was app. 30m2, all photos was taken with wide angle, making the place look bigger than it was, the architecture, quality and atmosphere just felt kinda crappy-budget family resort (that usually cost 50% of the 350 euros per night for 4 persons, that we paid). The staff was fine though and we simply stayed away from the resort most of the day, to avoid becoming depressed. If you like screaming kids, vending machines, noisy pools, small rooms, concrete hallways and borings buffets, and dont mind it being overpriced, then it might be fine.
Stayed 3 nights in Jan 2025

6/10

A family friendly hotel with very well suited pools for children (shallow water) and water slides our kids enjoyed very much. Inner yard was nice with lots of trees and green, but limited space for playing games or other activities. Baby sitting at the kids club (from 3 years onwards) was a really positive surprise and older kids enjoyed the Hideout with its Playstation 4 consoles and table soccer. Our group stayed in 6 different rooms of which all but one required repairs and maintenance as we checked in (glogged sinks and toilets, broken fixed furniture, burned light bulps), which were fixed during the same day after couple of calls to the reception. Breakfast buffet had lots of stock outs and required a lot of waiting in the beginning, but after we managed to get the restaurant manager to see the situation himself, it was substantially improved. Service in the restaurants and bars was always friendly and always slow. Free meals and drinks for kids when parents eat was great! There is a short walk to the Surin Beach through construction site and small shops around the corner.
Stayed 14 nights in Jan 2025

8/10

This is a solid hotel with friendly staff. However it was quite difficult to make a reservation for an airport shuttle and a more enhanced safeguarding protocols for the kids club would make this an excellent stay (buzzer to contact parents, listing allergies during kids club registration etc). The rooms were a little tired but for the price it was fine. There were some room renovations so upgrading is ongoing. The ‘kids eat free’ makes this a very affordable stay and the quality of food was good also. My girls loved the kids club especially the staff who were awesome, mini disco, foam party, water slides and I would absolutely stay here again.
Stayed 4 nights in Apr 2024

4/10

It does has nice pools. The breakfast was good and the staffs are nice. For a family room we booked, it was very small. We stayed at room 2119. I am not sure if it was the hotel or the property next door, but when we open the room door, it smelled like a septic tank is near by. Our hot water didn't work, asked multiple time, but it never got fix. I think my money could have been better spent somewhere else.
Stayed 3 nights in Jun 2024

2/10

We have in trouble with the air condition
Stayed 2 nights in Jun 2024