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Destination Resort Phuket Surin Beach

Photo gallery for Destination Resort Phuket Surin Beach

Exterior
Premium bedding, in-room safe, desk, blackout curtains
4 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Body treatments, Thai massages, sports massages, body scrubs, facials

Overview of Destination Resort Phuket Surin Beach

Destination Resort Phuket Surin Beach

4.0 star property
8.2 out of 10 Very good
8.2/10 Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
106 27 Moo 3 Cherngtalay Talang Surin, Beach, 106/27, Choeng Thale, Phuket Province, 83110

Explore the area

  • Popular LocationSurin Beach3 min walk
  • Popular LocationPansea Beach9 min walk
  • Popular LocationBang Tao Beach14 min walk
  • AirportPhuket (HKT-Phuket Intl.)32 min drive

Room options

About this area

Choeng Thale

Located in Choeng Thale, Destination Resort Phuket Surin Beach is near the beach. Shoppers can check out Bangla Road, while everyone can enjoy the natural beauty of Bang Tao Beach and Kamala Beach. Travelling with kids? Consider Phuket Adventure Mini Golf, or check out an event or a game at Patong Boxing Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Choeng Thale travel guideOpens in a new window
Map

What's nearby

  • Surin Beach - 3 min walk
  • Pansea Beach - 9 min walk
  • The Plaza Surin - 9 min walk
  • Bang Tao Beach - 14 min walk
  • Laem Singh Beach - 2 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 29 min drive

Restaurants

  • Wagyu Steakhouse - 5 min walk
  • The Smokaccia Laboratory - 10 min walk
  • Khun Yaa - 6 min walk
  • Love Love Bar & Restaurant - 8 min walk
  • Blue lagoon restaurant - 6 min walk

About this property

Destination Resort Phuket Surin Beach

4-star family-friendly hotel near Kamala Beach
Near Surin Beach, Destination Resort Phuket Surin Beach provides a return airport shuttle, a swim-up bar and a poolside bar. Treat yourself to a sports massage, a body scrub or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature international cuisine and a poolside location. Enjoy the 24-hour gym, as well as activities such as archery. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a corner/local shop and a terrace.
Additional perks include:
  • 2 outdoor pools and an indoor pool, with a waterslide, sunloungers and a swim-up bar
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • Self-parking (surcharge), massage treatment rooms and a billiards/pool table
  • A front desk safe, tour/ticket information and a TV in reception
  • Guest reviews speak well of the family-friendly amenities, breakfast and beach locale
Room features
All 255 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Showers, free toiletries and hairdryers
  • 32-inch HDTVs with cable channels and DVD players
  • Balconies, fridges and childcare services

Languages

Chinese (Mandarin), English, French, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (THB 99 per night)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: THB 469.62 for adults and THB 233 for children
  • 4 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Asia Alive
  • Joe Kool's
  • Champion Bar
  • TAI Sushi Bar
  • Ocean's Restaurant

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Archery
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Corner/local shop
  • Indoor pool
  • In-room childcare (surcharge)
  • Playground
  • Fridge
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Slippers

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 469.62 for adults and from THB 233 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Airport shuttle fee per child: THB 0 (one-way), (up to 16 years old)
  • Secured self-parking fee: THB 99 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Novotel Phuket Surin Beach Resort Choeng Thale
Novotel Phuket Surin Beach Choeng Thale
Novotel Phuket Surin Beach
Novotel Phuket Surin Choeng T

Frequently asked questions

Does Destination Resort Phuket Surin Beach have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

How much does it cost to stay at Destination Resort Phuket Surin Beach?

As of 2 Jun,2023, prices found for a 1-night stay for 2 adults at Destination Resort Phuket Surin Beach on 4 Jun,2023 start from S$54.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Destination Resort Phuket Surin Beach pet-friendly?

No, pets are not allowed at this property.

How much is parking at Destination Resort Phuket Surin Beach?

Self-parking is available for THB 99 per night. Limited spots are available.

What time is check-in at Destination Resort Phuket Surin Beach?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Destination Resort Phuket Surin Beach?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Destination Resort Phuket Surin Beach provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1300 per vehicle applies.

Where is Destination Resort Phuket Surin Beach located?

This family-friendly Choeng Thale hotel is located near the beach, within 1 mi (2 km) of Pansea Beach, Bang Tao Beach and Surin Beach. Kamala Beach is 1.9 mi (3.1 km) away.

Destination Resort Phuket Surin Beach Reviews

Destination Resort Phuket Surin Beach Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 265 out of 718 reviews" "
" "10 - Excellent 37%
Rating 8 - Good. 301 out of 718 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 99 out of 718 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 37 out of 718 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 16 out of 718 reviews" "
" "2 - Terrible 2%

8.1/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

David, Dunfermline

Stayed 9 nights in Apr 2023

10/10 Excellent

Eric

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid-friendly, short walk to Surin Beach, and nice pool.
Stayed 4 nights in Apr 2023

6/10 Okay

Pamela

Travelled with family
Disliked: Amenities, property conditions & facilities
This resort is not currently operating as a resort. The description of what the hotel offers is not accurate. There is no security, no daily housekeeping, only 1 restaurant with limited operating hours, the main pool is dirty and full of leaves, and the only one useable is the slide pool. There are no activities operating as advertised for children as there is not enough staff. I wish I had been informed of this before travelling and offered an alternative, we requested to change our hotel but got no further assistance past my first enquiry with expedia. we wanted and looked forward to a resort holiday and booked this hotel for that reason. But what we got was a room and breakfast, luckily the slides were operating and teen hideout was open or there really would have been nothing for our kids to do. The hotel/Expedia should have advised us of the limited facilities currently at this hotel and offered us changes or refunds before we travelled. We booked this hotel when this was Novotel, we booked it as we trust this hotel chain and know what to expect, destination resorts do not meet these expectations in any way.
Stayed 6 nights in Oct 2022

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for families, great activities. I was traveling alone so it was really not for a single person.
Stayed 3 nights in Apr 2022

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well, an excellent hotel, caters for the children very well, Massive hotel, massive reception and staff were all excellent. Can’t say a bad word about the place and we had no kids 👍 locally there are bars and restaurants in easy walking distance, also on the beach which is only a few minutes walk
Stayed 1 night in Apr 2022

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family resort.
Overall the perfect place for our kids, the staff are all very helpful and attentive, the reception team were great, easy check in and check out, with a nice gesture of a room upgrade. Edward in particular was fantastic, he is a filipino that worked in the adventure area, there was also an elderly gentleman that worked in the kitchen in the mornings that always greeted us with a smile and made a lovely omelette. Overall a lovely stay, thank you. The team working at this resort were all amazing, we dint have a single negative comment and we stayed with you for 10 days.
Stayed 9 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with kids. Great stuff, Vasily was very helpful. Great kids club, awesome food. Definitely recommend this place.
Stayed 14 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Decent family resort that is good for young children. Our toddlers loved the free popsicle service.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really child friendly resort with lovely pool area and slides and well thought out children’s entertainment options. Staff friendly and helpful and a great location so close to the beach.
Stayed 13 nights in Jan 2020

4/10 Poor

Cheryl

Disliked: Cleanliness, property conditions & facilities, room comfort
Should have walked out when we saw the lobby...
Like cheesy mini Disneyland. Everything’s aimed at, decorated for and planned around families with lots of little kids. Loud music, bar and kid programs on pool side into the night. Loud construction noise starting at 8 a.m. on other side. Beach across the street is packed. For quiet and nice, small beach, go south to Sunsuri Hotel at Nai Harn Beach.
Stayed 2 nights in Jan 2020