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Reviews of 162 Kings of Riccarton Motel

4 out of 5
162 Kings of Riccarton Motel
162 Riccarton Road, Christchurch

Reviews

8.4

Very good

Rating 10 - Excellent. 179 out of 440 reviews" "
Rating 8 - Good. 175 out of 440 reviews" "
Rating 6 - Okay. 55 out of 440 reviews" "
Rating 4 - Poor. 21 out of 440 reviews" "
Rating 2 - Terrible. 10 out of 440 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and good location
Stayed 1 night in Mar 2024
Response from Amit on 25 Mar,2024
We really appreciate you taking the time to leave us a review, William. we're happy to hear that you had a great experience with us and we try to make your stay as enjoyable as possible and hope your next stay is just around the corner.

10/10 Excellent

Lynley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was immaculately clean. The manager was super nice, polite and helpful.
Stayed 1 night in Jan 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Kirsten, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel, clean room, friendly helpful staff and close to Riccarton Mall. Even though on busy road, not too much noise from the traffic.
Stayed 2 nights in Jan 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would just like to make a comment on the firmness of the bed. It was to the extreme. Very uncomfortable, but other than that great.
Stayed 3 nights in Nov 2023
Response from Amit on 20 Nov,2023
We really appreciate you taking the time to leave us a review, Marian. we're happy to hear that you had a great experience with us and we try to make your stay as enjoyable as possible and hope your next stay is just around the corner.

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Close to everything. Room and bathroom were clean and serviced daily. I would stay here again if I an back in Christchurch
Stayed 5 nights in Nov 2023
Response from 162 Kings of Riccarton Motel on 9 Nov,2023
We really appreciate you taking the time to leave us a review, we're happy to hear that you had a great experience with us and we try to make your stay as enjoyable as possible and hope your next stay is just around the corner.

6/10 Okay

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Less Sky Channels
Well they no longer have all the Sky channels, guess the package deals may have changed but the channels i usually watched, Crime, ID and a few more were no longer available.
Stayed 1 night in Oct 2023

6/10 Okay

christine

Travelled with partner
Disliked: Amenities, property conditions & facilities
Liked the location. Didn't like the bed it was brokenthen moved to a room that not similar to what we paid for. It was a cheaper room with less facilities and our room was no longer serviced.
Stayed 6 nights in Sep 2023

10/10 Excellent

Neha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a enjoyable stay Thanks
Stayed 2 nights in Sep 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room. Right across from the mall - was expecting road noise but it was minimal.

10/10 Excellent

Kuldeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Sep 2023
Response from Amit on 18 Sept,2023
We really appreciate you taking the time to leave us a review, Kuldeep. We're happy to hear that you had a great experience.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Great service.
Stayed 2 nights in Aug 2023
Response from Amit on 29 Aug,2023
Thank you for taking the time to review our motel and the great rating, James. we are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner.

10/10 Excellent

Nicola

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing was our money coming out of bank account before we arrived. Thought that was taking liberty.
Stayed 3 nights in Jul 2023
Response from 162 Kings of Riccarton Motel on 18 Jul,2023
we really appreciate you taking the time to leave us a review, Nicola. we're happy to hear that you had a great experience.

6/10 Okay

Rena

Stayed 1 night in Jun 2023
Response from 162 Kings of Riccarton Motel on 23 Jul,2023
We really appreciate you taking the time to leave us a review, Rena we're happy to hear that you had a great experience.

8/10 Good

HAU TUN

Liked: Staff & service
5 stars for very friendly staff. Though the property and facilities are getting old - some are broken. Average cleanliness - the towels were stained.
Stayed 3 nights in Jun 2023

10/10 Excellent

Ben

Stayed 2 nights in Jun 2023

4/10 Poor

Allison

Disliked: Property conditions & facilities
The spa bath plug leaked and needed topping up. Hot water filling the bath was really slow. TV was not great. No ice cube tray. Very small but the bed was clean and comfortable. Notice about using towels more once?. Electric blanket not working and overall not very warm.
Stayed 2 nights in Jun 2023

4/10 Poor

Max

Travelled with partner
Disliked: Property conditions & facilities
These good be lovely motels but sadly very tired.Couch uncomfortable beds uncomfortable with a plastic underlay and various other sheets under bottom sheet. Curtains and blinds shabby and dirty. Carpet has stains and holes.Sink is partly blocked. Would could be a lovely private outdoor area is unkept and furniture turning green.Hopefully someone will love it again.yours sincerely Lesley Brocket ( Former motelier)
Stayed 2 nights in May 2023

8/10 Good

Minda

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very close to big shops and very handy to coffee shops. Easy to find. The room is clean and no big issues Except my only concerned is the bathroom floor I find it very slippery.
Stayed 2 nights in May 2023

8/10 Good

Sarah

Stayed 2 nights in Apr 2023

2/10 Terrible

Saurabh

Travelled with family and small children
The hotel canceled my booking last minute at the time of check in around 7 pm when no one is there at the reception. After 30 mins they told me that transferred my booking to another hotel - Econolodge. The other hotel charged me for the night even though I refused to stay there. And now I still dont have the refund on my card. Orbitz is not even helping here.

10/10 Excellent

Keira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved the spa bath and the cleanliness of the room itself
Stayed 4 nights in Mar 2023

8/10 Good

Sharon

Liked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, staff & service, room comfort
Handy in Riccarton
Handily placed to Riccarton Mall. Small rooms, but makes for a cosy stay. A couple of things in the bathroom need looking at, so a bit more care would enhance.
Stayed 3 nights in Mar 2023

8/10 Good

David

Liked: Cleanliness, staff & service
I didn't notice until morning there was no milk in the fridge & the office wasn't open at that time. Just an oversight I'm sure. Most helpful in keeping my bag after I checked out for me to pick up later
Stayed 1 night in Mar 2023

10/10 Excellent

Peggy

Stayed 3 nights in Mar 2023

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff checked what we needed daily as we stayed more than one night. Traffic noise was a bit of a concern, but used to it by night 3. Parking not as easy as thought, but sufficient.
Stayed 3 nights in Mar 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, room comfort
Cost effective and relaxing low budget Hotel
A pleasant 2 night stay. Very cost affective. Clean, tidy and relaxing
Stayed 2 nights in Feb 2023

2/10 Terrible

Hermanus

Stayed 1 night in Feb 2023

6/10 Okay

Nicola

Liked: Cleanliness
Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Jan 2023

8/10 Good

Jannat

Liked: Staff & service, amenities

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to Westfield and the road noise wasn't bad. Parking can be a problem if motel is full. Would stay again
Response from 162 Kings of Riccarton Motel on 11 Nov,2022
Hi Tania, we appreciate your kind feedback: )It helps us address the issues in order to improve our services, hope we have the pleasure to accommodate you again in the near future. Regards

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Response from 162 Kings of Riccarton Motel on 6 Nov,2022
Hi John, we appreciate your kind feedback: )It helps us address the issues in order to improve our services, hope we have the pleasure to accommodate you again in the near future. Regards

10/10 Excellent

Susan

Stayed 1 night in Oct 2022

4/10 Poor

G

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuff that
The carpet is stuffed, the ceiling is stuffed in the bathroom, Vertical blind is stuffed. The room is in need of a lot of repair.
Stayed 2 nights in Oct 2022
Response from 162 Kings of Riccarton Motel on 23 Oct,2022
Hi G, we appreciate your kind feedback: )It helps us address the issues in order to improve our services, hope we have the pleasure to accommodate you again in the near future. Regards

6/10 Okay

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit was dated scruffy and needed a damn good clean TV was way to small...blood stains on pillow case blinds encrusted with dust paint peeling in bathroom toilet roll holder held on with a band aid and broken blinds...need to be majourly updated
Stayed 3 nights in Oct 2022
Response from 162 Kings of Riccarton Motel on 19 Oct,2022
Hi Mark, we appreciate your kind feedback: )It helps us address the issues in order to improve our services, hope we have the pleasure to accommodate you again in the near future. Regards

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from 162 Kings of Riccarton Motel on 1 Oct,2022
Thank you: )

8/10 Good

Graham

The units are well equipped but showing age through wear and tear, outdoor garden area at rear needs clean up, the price is reasonable though and good location
Stayed 2 nights in Sep 2022
Response from 162 Kings of Riccarton Motel on 14 Sept,2022
Hi Graham, we appreciate your kind feedback: )It helps us address the issues in order to improve our services, hope we have the pleasure to accommodate you again in the near future. Regards

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean,excellently stocked ,easy location and very welcoming staff
Stayed 1 night in Aug 2022
Response from 162 Kings of Riccarton Motel on 25 Aug,2022
Hi Sandra, we appreciate your kind feedback: )It helps us address the issues in order to improve our services, hope we have the pleasure to accommodate you again in the near future. Regards

4/10 Poor

Ashlee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelt like mold bathroom had mold around window frames bottom of shower was stained,inside of front door had spill/dirty water marks seats had large stains,under bed rubbish had been left by prior guests fridge had prior guests milk and beers left uncleaned out,front door blinds broken.have stayed here before over the years was a 4.5/5 now its a 1/5.
Stayed 1 night in Aug 2022
Response from 162 Kings of Riccarton Motel on 20 Aug,2022
Hi Ashlee, the unopend small bottle milk is for coffee or tea in your room, and the unopend beer is the welcome drinks on arrival we usually provide to our guest, if you don't need it, then please don't use it or take it with you when check-out, we will improve our cleaning standard for sure, but won't follow up some fake reviews: (

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from 162 Kings of Riccarton Motel on 14 Aug,2022
Hi there, we appreciate your kind feedback: )It helps us address the issues in order to improve our services, hope we have the pleasure to accommodate you again in the near future. Regards

10/10 Excellent

Ravneet

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022
Response from 162 Kings of Riccarton Motel on 7 Jun,2022
Hi Ravneet, we appreciate your kind feedback: )It helps us address the issues in order to improve our services, hope we have the pleasure to accommodate you again in the near future. Regards

2/10 Terrible

Rebecca

Stayed 2 nights in May 2022

6/10 Okay

Anouska

Travelled with family and small children
Liked: Staff & service
Early check in was appreciated. Very close to mall
Stayed 1 night in May 2022
Response from 162 Kings of Riccarton Motel on 11 Jun,2022
Hi Anouska, we appreciate your kind feedback: )It helps us address the issues in order to improve our services, hope we have the pleasure to accommodate you again in the near future. Regards

6/10 Okay

Theresa

Business traveller, Travelled with partner
Liked: Cleanliness
Not sure where the 50 TV channels are,
Stayed 2 nights in May 2022
Response from EXPEDIA on 10 May,2022
Hi Theresa, we appreciate your kind feedback: )It helps us address the issues in order to improve our services, hope we have the pleasure to accommodate you again in the near future. Regards

8/10 Good

Des, Blenheim

Stayed 2 nights in Apr 2022

4/10 Poor

Priscilla, Nelson

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Simon

Stayed 1 night in Apr 2022

10/10 Excellent

Kasche

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at 162 Kings. Check in was easy, room was clean and tidy. Great location!
Stayed 1 night in Apr 2022
Response from 162 Kings of Riccarton Motel on 11 Apr,2022
Hi Kasche, we appreciate your kind feedback: )It helps us address the issues in order to improve our services, hope we have the pleasure to accommodate you again in the near future. Regards