We have stayed annually for almost 10 years and it has always been basic, but clean and tidy.
This year it is just basic.
Not enough towels, milk in fridge was so off as to be cottage cheese consistency, mirrors smeared, microwave door so marked with greasy fingermarks that i didn't want to touch it, only 1 drinking glass, terribly haphazard room servicing, an empty room fragrance diffuser and face cloths that had definitely seen better days... this list goes on.
We couldn't even address any issues because the manager? Owner? Was only available 9-5 and we were away early in the morning and back late each day.
Look, it was relatively quiet amd just about clean enough and we weren't looking for 5 star anything.
We have always known we got decent but basic-style accommodation here. But this time was bad enough that we will.look.elsewhere for our annual accommodation next year.
So many little things that are easy to fix.