Hotels near Civic Park

"The amenities were nice but when I got the room they ended up charging me for my two kids to stay additional even though I had a eight person room and there was only four people in the room me and my husband and my two kids I still had to pay for every person individual per night plus taxes on top of what I'd already paid for the room there was a dirty cleaning rags left laying on the chair when I first checked in they put me in a very small Corner Room whenever I have paid extra to get the pool view balcony it seems like every time I stay there the rooms keep getting smaller and a little more out of date and I keep getting charged more each time for less than what I'm paying for the staff was kindly rude whenever I asked why I had to pay for each individual person and I was very polite to them when asking so because they had never did that before they usually just put me my husband and my two kids on the room whenever I booked it but this time everybody was individual and ended up making me pay two different times which like I said the room was okay but it wasn't what I thought it would be I have paid less money for their nicer rooms and the more money is that you pay seems like you get there less than nicer rooms and they're just keeps being more and more catches"

"This was a beautiful, clean, family friendly hotel near all the attractions! Loved that the shuttle could be taken to Dollywood and the other hotel! The grounds are breathtaking and the pools were great! We loved the entertainment-girls singing, story time. We will definitely return!"

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"Good for families, quiet and great location."

"Good for like 3 days"

"Our kids loved the pool but they loved the hot tub more "

"Parking was fine. Felt safe."

"We stayed in a 3 bed room. It was actually nice. Internet worked fine. Hotel was close to downtown Pigeon Forge. It's before you get to the big King Kong statue that's on the side of that Hollywood building. Flapjacks restaurant was next door. Beds were okay. We had a back balcony which was good. Had everything we needed for the room. Hair dryer, body wash pump, shampoo and conditioner pump on the wall. Plenty of towels and wash cloths. It was clean and didn't smell. The air worked good. We had 3 tvs in each of the three rooms. One didn't have channels but that was fine. Seasonal outdoor pool. Check in was easy and fast. Front desk worker was really nice. Probably one of the better hotels we've stayed at in Tennessee. Nightly price was good. We will definitely book here again!! "

"Great service! "