Hotels near Cleveland Mall

"The staff at the front desk were friendly and welcoming"

"Was able to check in early everyone was super friendly "

"Everything from check in to the kick back to breakfast to checkout was incredible. Will stay again in any city that offers a Drury In ln"

"Everything was very good. "

"Excellent stay. Excellent customer service very accommodating, nice view, clean rooms, made it easy to rest and recover my athlete. Wish i stayed longer. Definitely coming back for the next Cleveland trip"

"One of the best stays ever. Great staff, beautiful place, perfect"

"The front desk was very considerate and helpful, and the valets were extremely friendly and polite "

"Side of the room"

"We were told at check in that breakfast was served until 9:30. We entered around 8:40. There was barely a scoop of each hot food. A server brought out 3 sausage sandwiches, quiches and bacon. By 9:00 they were cleaning everything up. When one family entered, a woman told them breakfast was over at 9. She then proceeded to talk nasty about them after they walked out because they should have known breakfast was over. If breakfast is over then, front desk should know so the message can be conveyed accordingly. Other than that distasteful incident, our stay was fabulous!!"