"The resort is beautiful and the staff were quite helpful. We booked a Privilege room and absolutely recommend it based off the additional amenities you receive. The swim-up pool for our room was great and we enjoyed using it. There was always lots of entertainment and activities throughout the day! The spa was good, felt a little rushed out after our massages. The beach was fair - it could really handle more chairs and cabanas. Even with Privilege and a dedicated beach we often found difficulty for our group of 4 to find somewhere to go, let alone together. We're not big on getting in the water but the little bit we did, there were quite a few rocks and would recommend water shoes. Unfortunately, our housekeeping left some to be desired. After arriving and unpacking, we found our feet (which had been clean and in shoes) were quite dirty after walking around our room. Simple things like towel resupply was hit or miss. We noticed broken glass on our balcony rail that must have come from above that was not cleaned for a day and a half (until we did). Turndown service, while most definitely a perk, arrived consistently while we were getting ready for supper and just not ideal timing.
Overall a lovely stay! Some small things that, if adjusted, would make it a no-brainer for a repeat visit. I sincerely wish they'd fix the beach situation because that was probably the biggest bummer. Still very appreciative of the time spent in paradise at a really very great resort!"
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