Premier Inn, Crowle hotels

"OMG! Such a bad experience! Toilet leaking, wet towels in the bathtub, %₹%% stained closet, it was a nightmare ! How on earth can you run this as a hotel! But friendly and helpful staff, especially the lady at reception. My guess is, since I came in as a 3rd party booked guest, they tried to pull a fast one on me. In one word- AVOID !!!!"

"Staff are extremely friendly and helpful, loved that there is an ice machine on each floor... only issue being that there is nothing to put the ice in to take it to your room. The room itself we likes alot it was very spacious and modern, the ac wasnt great as it wouldn't let you put the room temp below 19 degrees so didnt really do much. We really enjoyed the buffet breakfast... the main issue we had with this hotel is the distance from the car park to the entrance, it is way too far especially as my husband is in a wheelchair so took more than one trip just to get him and then all the luggage up to the room."

"Great room I got an upgrade from lovely reception lady large bath 4 poster bed great breakfast choice and lovely pool area sauna steam room hot tub."

"great food, excellent staff, all-round a great strayt "

"Very friendly, helpful staff made our stay. Breakfast good. Some accessibility issues but it is an old property. Our stay in a Superior suite suited out needs, was quiet and comfortable. Countryside setting but close to local towns and places of interest. "

"clean room"

"A lovely historically old hotel which is beautifully decorated. The staff are excellent. I'll definitely stay here if working in the area. "

"Old hotel, corridors carpets had holes in patched up with tape. Leak in room 20 sink causing constant wet floor (clearly the room staff are not trained to look out for this…. Not their fault I’ll add….management!) Odd layout to walk upstairs and downstairs to get to your room. The hotel is propped up by the really friendly staff. Expensive for an old hotel. "

"This is our second visit to the hotel. We had a double room for three nights, that was showing slight signs of wear and tear. The room was very clear, although when I asked the lady who was cleaning our room for a toilet roll, she explained I would have to go to reception as she did have any. We also left towels in the bath to be replaced, they were folded up and put back on the side without being replaced. All the staff were very friendly, particularly the staff on reception. We ate breakfast at the golf course club house. It was very reasonably priced and delicious."