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Hotel Boutique Castilla de Leon

3.5 star property
Hotel in Cuenca with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Boutique Castilla de Leon

Garden
Lobby sitting area
1 bedroom, free WiFi, bed sheets
Lobby
Daily buffet breakfast for a fee

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
The current price is S$32
30 Jun - 1 Jul

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Triple Room

1 bedroom, free WiFi, bed sheets

Standard Triple Room

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Digital channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, free WiFi, bed sheets

Premium Room, 1 King Bed

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Digital channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room, Mixed Dorm

1 bedroom, free WiFi, bed sheets

Honeymoon Room, Mixed Dorm

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

1 bedroom, free WiFi, bed sheets

Twin Room

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Digital channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Romantic Room, Mixed Dorm

1 bedroom, free WiFi, bed sheets

Romantic Room, Mixed Dorm

7.0 out of 10
Good
(2 reviews)

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

1 bedroom, free WiFi, bed sheets

Family Triple Room

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed

View all photos for Single Room

Shower, towels

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Digital channels
Daily housekeeping
  • 4 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

1 bedroom, free WiFi, bed sheets

Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Digital channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Family Room, Multiple Beds

1 bedroom, free WiFi, bed sheets

Family Room, Multiple Beds

Highlights

LCD TV
Renovated in 2017
Sofa bed - twin
Separate bedroom
Private bathroom
Digital channels
Daily housekeeping
  • 18 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Double Bed
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About the area

Map
Hermano Miguel y Mariscal Lamar, Cuenca

What's nearby

  • Calderon Park - 5 min walk - 0.5 km
  • New Cathedral of Cuenca - 7 min walk - 0.6 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 1.5 km
  • Mall del Rio - 6 min drive - 3.4 km

Getting around

  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪Negroni - ‬7 min walk
  • ‪El Confesionario - ‬7 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪cositas - ‬5 min walk
  • ‪Raymipampa - ‬7 min walk

About this property

Hotel Boutique Castilla de Leon

Remodelled hotel, renovated in 2017 and located in Downtown Cuenca
Take advantage of a garden, dry cleaning/laundry services and a business centre at Hotel Boutique Castilla de Leon. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a front desk safe and smoke-free property
  • A 24-hour front desk, tour/ticket information and meeting rooms
  • A TV in reception, a gift shop and luggage storage
Room features
All guest rooms at Hotel Boutique Castilla de Leon offer amenities, such as free WiFi.
More amenities include:
  • Bathrooms with showers
  • LCD TVs with streaming services and premium channels
  • Daily housekeeping and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 PM to 8:00 AM (USD 7 per night)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 7.75 to 15.75 for adults and USD 5.75 to 9.75 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1897
  • Renovated entire property - 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Streaming services

Food and drink

  • Limited room service

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 7.75 to 15.75 for adults and USD 5.75 to 9.75 for children
  • Nearby parking fee: USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
  • Credit card charges are subject to a surcharge of 9 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca

Frequently asked questions

Is Hotel Boutique Castilla de Leon pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Boutique Castilla de Leon?

As of 26 Jun, 2025, prices found for a 1-night stay for 2 adults at Hotel Boutique Castilla de Leon on 30 Jun, 2025 start from S$31.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Boutique Castilla de Leon?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Boutique Castilla de Leon?

Checkout is at 11:00 AM.

Where is Hotel Boutique Castilla de Leon located?

Located in Downtown Cuenca, this hotel is steps away from Plaza Rotary Market and Civic Plaza. Esqueletologia Museum and Museum of the Canari Identity are also within 10 minutes. Gaspar Sangurima Tram Station and Luis Cordero (Hermano Miguel) Station are within a 5-minute walk.

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Hotel Boutique Castilla de Leon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 51 out of 131 reviews
Rating 8 - Good. 29 out of 131 reviews
Rating 6 - Okay. 24 out of 131 reviews
Rating 4 - Poor. 7 out of 131 reviews
Rating 2 - Terrible. 20 out of 131 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

A very good hotel
Stayed 1 night in Nov 2024

6/10

How can you charge more to your “guest” lunch than regular customer. It’s supposed to offer guest the chance to consume more inside your place rather than outside! Meal for guests was $7 and regular customer $5 ?? Not big difference but it counts.
Stayed 1 night in May 2025

6/10

We stayed in a family room for 1 night. The hotel is in a very good location. To the north the area is a bit more dodgy but to the south it’s close to the Central Park and the area is better.
Stayed 1 night in Feb 2025

10/10

Great and cheap
Stayed 2 nights in Jan 2025

2/10

No elevator, and the worst stairs I have ever climbed.
Stayed 4 nights in Mar 2025

8/10

The hotel was under construction but the staff were amazing.
Stayed 1 night in Apr 2024

6/10

A run down old hotel. Missing things like towels, tv remote, bed side lights. Shower get bathroom floor wet. automatic lights flooded my room with light. No windows to outside. The olace appears to be run by very young, inexperienced people without a lot of hospitality training. I will not be returning.
Stayed 2 nights in Mar 2025

10/10

It is unique, so nice plce if you want to stay in Cuenca, near to every thing
Stayed 3 nights in Jun 2023

6/10

convenient location, close to tram which provides easy airport access. Affordable rate

2/10

the beds are not what the app shows the place
Stayed 2 nights in Jun 2024

6/10

The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Stayed 2 nights in Feb 2024

4/10

The one light in the room. for four was extremely dim like a 40 watt bulb it was horribly dark and the first week it was hard to get our room cleaned you have to leave your key we came back after 2pm on several occasions and the beds were not made or room cleaned the area is very convenient and there are tons of options for food Cuenca is beautiful and most establishments are not like this the staff are friendly but the service is bad I even had to go buy a plunger because they didn’t have one they do now I left it but also Expedia is to blame for not vetting the location
Stayed 14 nights in Aug 2024

2/10

Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
Stayed 3 nights in Jul 2023

6/10

Good sized room. Friendly reception. Good shower and hot water. Clean and reasonably comfortable. The WiFi is pre-jurassic speed with tendencies to fall out for shorter periods. The TV had 20 channels on them, all local TV, bad quality signal. The breakfast was different every day. Half service, you had to grab coffee, cutlery and fruits/juice from the bar - which was fine enough. The plate you received every day was a hot meal. Two of the days we did not eat the breakfast. Hot potatoes and chicken on bones at breakfast was not our cup of tea. Coffee was decent, and available during the day aswell. There does not seem to be any regulations regarding noise in the hotel. A couple had their children with them in the room, let them out to run and scream hysterically in the hallways after 12pm. No personal said anything to the parents, who did not understand that their children should not scream and run around the hotel at night. The location of the hotel is good, and the price is somewhat fair - but the things above have to be considered when choosing this hotel.
Stayed 3 nights in Dec 2022

10/10

Sasha was fantastic!
Stayed 6 nights in Mar 2025

10/10

Stayed 8 nights in Mar 2025

4/10

No es fácil comunicarse con el hotel. La limpieza deja mucho que desear, la atención del personal no es la mejor. Me habían dicho que la estadía incluía el parqueadero pero no fue así y además fue una noche muy bulliciosa. Tenía reservación para dos noches, pero preferí perder el dinero e irme a otro hotel.
Stayed 2 nights in Feb 2025

2/10

Stayed 2 nights in Feb 2025

6/10

Stayed 1 night in Feb 2025

6/10

Al inicio no encontraban mi reserva, no pidieron cédula para el ingreso
Stayed 1 night in Feb 2025

10/10

El desayuno puede ser mejor.
Stayed 1 night in Feb 2025

6/10

Stayed 2 nights in Jan 2025

2/10

Stayed 2 nights in Dec 2024

8/10

Stayed 2 nights in Dec 2024

2/10

El hotel te ofrece aparcamiento, sin embargo al llegar no tienen, sino que un convenio con un señor que tiene un parking a dos cuadras del hotel, te piden que las toallas las dejes limpias, porque si encuentran alguna mancha te cobran 30 dólares de recargo, sin embargo las sábanas están manchadas, luego si algún mueble está dañado a tu salida tienes que pagar más recargos, pero no tienen en cuenta que la estructura de su hotel está en mal estado; la pintura descascarada y tornillos sobresaliendo de la pared debajo de la almohada( con el que me golpee en la noche), si sales muy pronto(antes de las 6) otro recargo. La chica de la recepción cero empatía… Al día siguiente al check out pedimos hoja de reclamación y lo que nos hizo fue decir “escribe en esta hoja en blanco”, que no tenían hojas de reclamación, pedí una nuevamente y se fue por 10 minutos a buscar una y cuando nos cansamos de esperar porque teníamos que seguir con nuestro viaje, bajamos y estaba hablando con sus otros compañeros en la cocina del restaurante de abajo. No lo recomiendo para nada. Solo quieren sacarte dinero en recargos por cualquier cosa por mínima que sea. He estado en hostales con muchísima mejor atención y empatía con el cliente.
Stayed 1 night in Nov 2024