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Reviews

4.8 / 5Exceptional
345 reviews

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  • Superior King Room

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior King Room Oxygen

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Twin Room Oxygen

    Room Amenities

    • Sleeps 3
    • 2 Large Single Beds
    More details
  • Deluxe King Room

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • Deluxe King Room Oxygen

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • One Bedroom Suite with Oxygen

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Located in Cusco's Cusco Historic Center neighbourhood, Belmond Hotel Monasterio is in the city centre and near the airport. Notable landmarks in the area include Plaza de Armas and Cusco Cathedral. Planetarium Cusco and Cochahuasi Animal Sanctuary are also worth visiting. Our guests appreciate the hotel's central location.

Getting around

  • San Pedro Station - 14 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Illariy Restaurant – Fine-dining restaurant with a bar offering international cuisine. Serves breakfast and lunch daily. Reservations required.
  • El Tupay Restaurant – Fine-dining restaurant with a bar offering international cuisine. Serves dinner daily.
  • The Lobby Bar – Bar. Serves brunch and lunch daily.

About this property

2 restaurants, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, spa services and 24-hour room service. All 122 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as dryers and living rooms. Other amenities available to guests include iPod docking stations, 24-hour room service and DVD players.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.

Policies

Check-in

Check-in between 3 PM - noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available upon request. Train station shuttle service is available on request from 5:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 77.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of USD 100 per pet, per night.
  • Dogs and cats only
  • 1 per room (up to 30 lb/14 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) is charged at check-out to citizens of Peru regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 28 (one-way)
  • Pet fee: USD 100 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Air conditioning is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child aged 7 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Belmond Hotel Monasterio Cusco
  • Belmond Hotel Monasterio
  • Belmond Monasterio Cusco
  • Belmond Monasterio
  • Monasterio Hotel Cusco
  • Hotel Monasterio
  • Belmond Hotel Monasterio Hotel
  • Belmond Hotel Monasterio Cusco
  • Belmond Hotel Monasterio Hotel Cusco

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM
  • Train station shuttle on request

Food and drink

  • Free buffet breakfast available daily 5:00 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Spa services

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Separate living room

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Climate control (air conditioning)
  • Climate control (heating)
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch flat-screen TV
  • DVD player
  • iPod dock
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate living room
  • Slippers
  • Turndown service

Nearby things to do

Where to eat

  • Illariy Restaurant – Fine-dining restaurant with a bar offering international cuisine. Serves breakfast and lunch daily. Reservations required.
  • El Tupay Restaurant – Fine-dining restaurant with a bar offering international cuisine. Serves dinner daily.
  • The Lobby Bar – Bar. Serves brunch and lunch daily.
4.8

Exceptional

5 - Excellent
291
4 - Good
40
3 - Okay
8
2 - Mediocre
3
1 - Poor
3
4.9
Cleanliness
4.9
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Full of character, great accommodation and service. A truly first class hotel.

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The finest hotel experience we have ever had, and we are well travelled. Propeety is the epitome of understated elegance and peaceful in design. Service was impeccable.

Stayed 3 nights in Sep 2019

5/5 Excellent

    Stayed 1 night in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This is a beautiful well-maintained hotel with the most professional, helpful staff. I would highly recommend this hotel for your stay in Cusco.

    Stayed 2 nights in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    This was the nicest hotel we have ever stayed at. From the moment we walked in they made us feel like we were there to be pampered. The property was gorgeous. The room was beautiful and the bed so comfortable. I loved the big bathtub with the complentary bath bubbles. The breakfast was exceptional. I loved this hotel so much that I am looking into other locations to visit. The location was prime in walking distance to the plaza and everything else. Cannot say enough about this hotel.

    Stayed 3 nights in Sep 2019

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