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Overview of Belmond Palacio Nazarenas

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Guest reviews

5.0 / 5Exceptional
56 reviews
Guests rated this property 5.0/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning

Map

Explore the area

Popular LocationPre-Columbian Art Museum1 min walk
Popular LocationInca Museum1 min walk
Popular LocationHatunrumiyoc2 min walk
AirportCusco (CUZ-Alejandro Velasco Astete Intl.)18 min drive

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  • Studio Suite

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
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  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
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  • Deluxe Studio Suite

    5/5 guest room rating

    Room amenities

    • 53 sq m
    • Sleeps 2
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  • Suite, 1 Bedroom

    Room amenities

    • 57 sq m
    • Mountain view
    • Sleeps 2
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  • Studio Suite, City View

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
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  • Deluxe Studio Suite, City View

    5/5 guest room rating

    Room amenities

    • 66 sq m
    • City view
    • Sleeps 2
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  • Suite, 1 Bedroom (Colonial Arch)

    Room amenities

    • 57 sq m
    • City view
    • Sleeps 3
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  • Suite, 1 Bedroom (Nazarenas)

    Room amenities

    • 69 sq m
    • City view
    • Sleeps 2
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  • Studio Suite, 1 Bedroom (Inca)

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 2
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  • Palacio Suite: King size four-poster bed

    Room amenities

    • 130 sq m
    • City view
    • Sleeps 2
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About this area

Cusco

Located in Cusco's Cusco Historic Center neighbourhood, Belmond Palacio Nazarenas is in the city centre and near the airport. Cusco Cathedral and Plaza de Armas are notable landmarks, and travellers looking to shop may want to visit San Pedro Market and Real Plaza Cusco. Don't miss out on a visit to Cochahuasi Animal Sanctuary.

Map
Popular Location

What's nearby

  • Pre-Columbian Art Museum - 1 min walk
  • Inca Museum - 1 min walk
  • Hatunrumiyoc - 2 min walk
  • Plaza de Armas - 3 min walk
  • Cusco Cathedral - 4 min walk

Getting around

  • San Pedro Station - 14 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 18 min drive

Restaurants

  • Where to eat
  • Senzo Restaurant – Poolside fine-dining restaurant with a bar offering Peruvian cuisine. Serves breakfast, lunch and dinner daily. Reservations required.
  • Senzo Bar – Poolside bar offering Peruvian cuisine. Serves lunch and dinner daily. Reservations required.

About this property

Belmond Palacio Nazarenas

Luxury Cusco hotel in Cusco Historic Center, walk to Plaza de Armas
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas, a free cruise terminal shuttle and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 55 rooms boast deep soaking bathtubs, and offer free WiFi and dryers. Free minibar items and pillowtop beds are standard, as are LCD TVs with satellite channels.
Belmond Palacio Nazarenas offers 55 forms of accommodation with iPod docking stations and DVD players. Pillowtop beds feature down comforters. A pillow menu is available. 43-inch LCD televisions come with satellite channels. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.
This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

  • Belmond Palacio Nazarenas is listed in the 2017 Travel + Leisure 500.
  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Electric car charging station
24-hour return airport shuttle (surcharge)
Airport shuttle on request
24-hour return train station shuttle (surcharge)
Free cruise terminal shuttle

Food and drink

Buffet breakfast available for a fee daily 5:00 AM–10:30 AM: USD 29 per person
1 restaurant
1 poolside bar and 1 bar
Free daily reception
24-hour room service
Coffee/tea in a common area

Things to do

Full-service spa
Outdoor pool
Yoga classes

Family friendly

Dry-cleaning service
DVD player
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Couples dining
Romance packages available
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Climate control (heating)
Linens
Pillow menu
Pillow-top mattress

Bathroom

Bathrobes
Children's dressing gowns
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels

Entertainment

43-inch LCD TV
DVD player
iPod dock
Satellite channels

Food and drink

Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Free minibar

More

Connecting rooms available
Desk
Dryer
Electrical adapters/chargers
Free newspapers
In-room massage
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
24-hour train station shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per night
Dogs and cats only
1 per room (up to 26 lb/12 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 7 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 110 per night.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged at check-out to citizens of Peru regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 29 per person (approximately)
  • Airport shuttle fee: USD 25 per person (one-way)
  • Pet fee: USD 100 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 110 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Parties and events are allowed on site. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a smoke detector and a security system.

We should mention

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 10:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transport to and from this property

Guest reviews

5.0
Exceptional
5 - Excellent
55
4 - Good
1
3 - Okay
0
2 - Mediocre
0
1 - Poor
0
5.0
Cleanliness
5.0
Service and Staff
5.0
Amenities
5.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

I have stayed at many hotels around the world and this has been the best experience I have ever received in term of service and attentiveness of the staff I would have no hesitation in recommending this hotel

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding stay

The instant we got to Belmond Palacio Nazarenas we knew we should have booked more nights. It is the best hotel we've ever stayed at. We were greeted with some delicious tea and cookies, and then showed to our room. We had been upgraded to a bigger suite. The room itself was beautiful, as well as the bathroom with separate toilet, shower, and a huge bathtub. We also had a balcony overlooking a beautiful courtyard. We then settled in and had the complimentary pisco sour lesson in our room with our wonderful butler Victor. When I mentioned I would love to try some Peruvian fruits, he brought a tray of multiple local fruits so I could try them all in our room! Rooms also include complimentary pisco, rum, espresso, and a free stocked minibar and snacks. The swimming pool is outrageously beautiful. The breakfast buffet was stunning and delicious. You can also use the steam room at the spa for free. We were almost crying as we packed our suitcases... Can't wait to visit another Belmond hotel on our next vacation.

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel grounds are amazing. Beautiful, quiet and private pool and courtyards.

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2019