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VIP Access

Belmond Palacio Nazarenas

Star Rating
5 out of 5

Photo gallery

Featured image
Outdoor pool, open 10:00 AM to 5:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 10:00 AM to 5:00 PM, pool umbrellas, pool loungers
Terrace/patio
1 bedroom, down duvet, pillow top beds, free minibar

Guest reviews

5.0 out of 5 Exceptional
57 reviews
Guests rated this property 5.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Calle Plazoleta Nazarenas 223, Cusco, Cusco

Explore the area

Popular LocationPre-Columbian Art Museum1 min walk
Popular LocationInca Museum1 min walk
Popular LocationTwelve Angled Stone2 min walk
AirportCusco (CUZ-Alejandro Velasco Astete Intl.)17 min drive

Choose dates to view prices

  • Studio Suite

    Photos of Studio Suite

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsStudio Suite

  • Junior Suite

    Photos of Junior Suite

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsJunior Suite

  • Deluxe Studio Suite

    Photos of Deluxe Studio Suite

    5/5 guest room rating

    Room amenities

    • 53 sq m
    • Sleeps 2
    More detailsDeluxe Studio Suite

  • Suite, 1 Bedroom

    Photos of Suite, 1 Bedroom

    Room amenities

    • 57 sq m
    • Mountain view
    • Sleeps 2
    More detailsSuite, 1 Bedroom

  • Studio Suite, City View

    Photos of Studio Suite, City View

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    More detailsStudio Suite, City View

  • Deluxe Studio Suite, City View

    Photos of Deluxe Studio Suite, City View

    5/5 guest room rating

    Room amenities

    • 66 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Studio Suite, City View

  • Suite, 1 Bedroom (Colonial Arch)

    Photos of Suite, 1 Bedroom (Colonial Arch)

    Room amenities

    • 57 sq m
    • City view
    • Sleeps 3
    More detailsSuite, 1 Bedroom (Colonial Arch)

  • Suite, 1 Bedroom (Nazarenas)

    Photos of Suite, 1 Bedroom (Nazarenas)

    Room amenities

    • 69 sq m
    • City view
    • Sleeps 2
    More detailsSuite, 1 Bedroom (Nazarenas)

  • Studio Suite, 1 Bedroom (Inca)

    Photos of Studio Suite, 1 Bedroom (Inca)

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 2
    More detailsStudio Suite, 1 Bedroom (Inca)

  • Palacio Suite: King size four-poster bed

    Photos of Palacio Suite: King size four-poster bed

    Room amenities

    • 130 sq m
    • City view
    • Sleeps 2
    More detailsPalacio Suite: King size four-poster bed

About this area

Cusco

Located in Cusco's Cusco Historic Center neighbourhood, Belmond Palacio Nazarenas is in the city centre and near the airport. Cusco Cathedral and Coricancha are notable landmarks, and travellers looking to shop may want to visit San Pedro Market and Real Plaza Cusco. Don't miss out on a visit to Cochahuasi Animal Sanctuary.

Visit our Cusco travel guide
Map
Popular Location

What's nearby

  • Pre-Columbian Art Museum - 1 min walk
  • Inca Museum - 1 min walk
  • Hatunrumiyoc - 2 min walk
  • Twelve Angled Stone - 2 min walk
  • Cusco Cathedral - 4 min walk

Getting around

  • San Pedro Station - 14 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 18 min drive

Restaurants

  • Where to eat
  • Senzo Restaurant – Poolside fine-dining restaurant with a bar offering Peruvian cuisine. Serves breakfast, lunch and dinner daily. Reservations required.
  • Senzo Bar – Poolside bar offering Peruvian cuisine. Serves lunch and dinner daily. Reservations required.

About this property

Belmond Palacio Nazarenas

Luxury Cusco hotel in Cusco Historic Center, walk to Plaza de Armas
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas, a free cruise terminal shuttle and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 55 rooms boast deep soaking bathtubs, and offer free WiFi and dryers. Free minibar items and pillowtop beds are standard, as are LCD TVs with satellite channels.
Belmond Palacio Nazarenas offers 55 forms of accommodation with iPod docking stations and DVD players. Pillowtop beds feature down comforters. A pillow menu is available. 43-inch LCD televisions come with satellite channels. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

  • Belmond Palacio Nazarenas is listed in the 2017 Travel + Leisure 500.
  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour return train station shuttle (surcharge)
  • Free cruise terminal shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 5:00 AM–10:30 AM: PEN 29 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Yoga classes

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV
  • DVD player
  • iPod dock
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
24-hour train station shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PEN 100 per pet, per night
Dogs and cats only
1 per room (up to 26 lb/12 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 7 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for PEN 110.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged at check-out to citizens of Peru regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: PEN 29 per person (approximately)
  • Airport shuttle fee: PEN 25 per person (one-way)
  • Pet fee: PEN 100 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: PEN 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 10:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transport to and from this property

Frequently asked questions

Can I cancel my reservation for free at Belmond Palacio Nazarenas and receive a full refund?
Yes, Belmond Palacio Nazarenas offers free cancellation on select room rates, because flexibility matters! Please refer to Belmond Palacio Nazarenas cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 5:00 PM.
Is this hotel pet-friendly?
Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 12 kg per pet. There's a fee of PEN 100 per pet, per night.
How much is parking at this hotel?
This hotel doesn't offer parking.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Belmond Palacio Nazarenas provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PEN 25 per person, one-way, applies.
Where is this hotel located?
Located in Cusco Historic Center, this luxury hotel is steps away from Pre-Columbian Art Museum, Inca Museum and Cusco Cathedral. Plaza de Armas and Coricancha are also within 10 minutes. San Pedro Station is 14 minutes by foot and Cusco Wanchaq Station is 17 minutes.

Guest reviews

Overall score and ratings for Belmond Palacio Nazarenas

5.0
Exceptional
57 reviews
5 - Excellent
56
4 - Good
1
3 - Okay
0
2 - Mediocre
0
1 - Poor
0
5.0
Cleanliness
5.0
Service and Staff
5.0
Amenities
5.0
Property condition
5.0 out of 5 Excellent
Joanna
12 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manifique!

We got upgraded to a suite. It was perfect!

Stayed 3 nights in Mar 2020
5.0 out of 5 Excellent
Verified traveller
Travelled with partner
11 Nov 2019
  • Liked: Cleanliness, staff & service, property conditions & facilities

I have stayed at many hotels around the world and this has been the best experience I have ever received in term of service and attentiveness of the staff I would have no hesitation in recommending this hotel

Stayed 2 nights in Nov 2019
5.0 out of 5 Excellent
Clementine
8 Oct 2019
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay

The instant we got to Belmond Palacio Nazarenas we knew we should have booked more nights. It is the best hotel we've ever stayed at. We were greeted with some delicious tea and cookies, and then showed to our room. We had been upgraded to a bigger suite. The room itself was beautiful, as well as the bathroom with separate toilet, shower, and a huge bathtub. We also had a balcony overlooking a beautiful courtyard. We then settled in and had the complimentary pisco sour lesson in our room with our wonderful butler Victor. When I mentioned I would love to try some Peruvian fruits, he brought a tray of multiple local fruits so I could try them all in our room! Rooms also include complimentary pisco, rum, espresso, and a free stocked minibar and snacks. The swimming pool is outrageously beautiful. The breakfast buffet was stunning and delicious. You can also use the steam room at the spa for free. We were almost crying as we packed our suitcases... Can't wait to visit another Belmond hotel on our next vacation.

Stayed 1 night in Oct 2019
5.0 out of 5 Excellent
Nancy, Seattle
22 Aug 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel grounds are amazing. Beautiful, quiet and private pool and courtyards.

Stayed 1 night in Aug 2019
5.0 out of 5 Excellent
Verified traveller
20 Jun 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jun 2019

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