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El Balcon

3.0 star property
Hotel with free breakfast, 6-minute walk to Plaza de Armas

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Travelers experience Cusco's heritage at El Balcon with continental breakfast and coffee shop. The sun-filled terrace offers city views, and the garden provides a quiet retreat. Multilingual staff and concierge services help guests navigate the ancient Inca capital.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Restaurant

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, 1 Double Bed, Balcony

In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Heating
Bathrobes
Hairdryer
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, 3 Single Beds, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Single Beds, Balcony, Mountain View

Highlights

Balcony
Heating
Bathrobes
Hairdryer
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite

In-room safe, WiFi, bed sheets

Family Suite

Highlights

Heating
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Garden Area

In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Garden Area

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Bathrobes
Hairdryer
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Balcony

In-room safe, WiFi, bed sheets

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Fireplace
Heating
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Garden Area

In-room safe, WiFi, bed sheets

Twin Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Bathrobes
Hairdryer
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, 3 Single Beds, Garden Area

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Single Beds, Garden Area

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Bathrobes
Hairdryer
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Map
Tambo De Montero 222, Cusco, Cusco, 8002

What's nearby

  • Plaza El Regocijo - 3 min walk - 0.3 km
  • Plaza de Armas - 5 min walk - 0.5 km
  • Cusco Cathedral - 7 min walk - 0.6 km
  • Twelve Angled Stone - 10 min walk - 0.9 km
  • San Pedro Market - 10 min walk - 0.9 km

Getting around

  • San Pedro Station - 13 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 8 min drive

Restaurants

  • ‪Yokomo Restaurant Cusco - ‬2 min walk
  • ‪El Mordisc'o Restaurant - ‬5 min walk
  • ‪Vikingo - ‬2 min walk
  • ‪Il Olivo - ‬4 min walk
  • ‪La Cantina - ‬2 min walk

About this property

El Balcon

Hotel near Plaza de Armas
You can look forward to free continental breakfast, a terrace and a coffee shop/cafe at El Balcon. In-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A local area shuttle, a 24-hour front desk and a front desk safe
  • Tour/ticket information, luggage storage and smoke-free property
  • Laundry services, multilingual staff and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at El Balcon have perks, such as bathrobes, as well as amenities, such as safes and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Heating, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 20442088811

We should mention

This property does not have any lifts
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

Frequently asked questions

Is El Balcon pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Balcon?

This hotel doesn't offer parking.

What time is check-in at El Balcon?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at El Balcon?

Checkout is at 11 AM.

Where is El Balcon located?

Located in Cusco Historic Center, this hotel is within a 10-minute walk of Museo Irq’i Yachay and Plaza de Armas. Museo de Plantas Sagradas Magicas y Medicinales and Plaza Sán Cristobal are also within 10 minutes. San Pedro Station is 13 minutes by foot and Cusco Wanchaq Station is 23 minutes.

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Reviews

El Balcon Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 220 out of 310 reviews
Rating 8 - Good. 61 out of 310 reviews
Rating 6 - Okay. 16 out of 310 reviews
Rating 4 - Poor. 8 out of 310 reviews
Rating 2 - Terrible. 5 out of 310 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful small hotel with great views and a warm personal touch.
Stayed 2 nights in Nov 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and setting, kind and helpful staff, great breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the comfortable rooms and awesome hot showers.
Stayed 4 nights in Sep 2025

8/10 Good

Haina

Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast, friendly staff, the cleanness of room is ok, has some stains on the pillows and bed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accomodating and the rooms were very clean and tastefully decorated. The food was delicious as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aryaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great view, great breakfast
Stayed 1 night in Aug 2025

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel! The breakfast was perfect! Upstairs neighbors were loud and the hotel is a little ways away from everything which requieres a lot of walking to everything but on the upside less noisy than the center.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ramses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that were super easy to work with, combined with a fantastic environment around the hotel with many things to do for all ages created a wonderful experience
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rustic and cozy hotel right in the heart of the city center. The restaurant had excellent food and the staff was all very pleasant.Easily walkable. Close to the train station and airport. My only complaint was the wi-fi signal in the hotel room was poor, though it worked fine in the common areas and restaurant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay. Wonderful food options and very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I loved the property, super cute for a fair price. The staff was so nice and the breakfast very tasty and healthy, they work just with organic products from the area which made the experience unique. The location is fairly close to the main plaza. We highly recommend El Balcón.
Stayed 3 nights in Sep 2025

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, attentive staff, great breakfast
Stayed 3 nights in Jun 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful true gem. It really exceeded my expectations. Location was great, near all the restaurants and a couple of blocks from main square. Authentic 1700’s family hotel with all the charm of a real Cusco historic home. Rooms comfortable, very roomy (we got the family suite). Staff there was very helpful and friendly, big thanks to the nice ladies that run the kitchen during breakfast time and went above and beyond to make sure we enjoyed their delicious meals. Highly recommended!
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
We missed our Nov 3 reservation due to flight issues but we had Nov 5 booked and decided to stay another night almost immediately. Staff was very welcoming and the premises feel so relaxing. The cherry on top was the omelette for breakfast and delicious coffee. Wonderful place. Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Jan-Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond during our stay. It felt like staying in an upscale hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel. Our stay there for 2 nights was perfect. The kitchen staff were very kind and the eggs were good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with clean spacious clean rooms. Breakfast was so fresh and delicious. The main square was so close it’s walkable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fabulously clean, comfortable beds, the staff was super friendly, and the courtyard was beautiful. It was a noisy street, but that seemed to be a consistent everywhere in Cusco. Easy walk to the main square. The balcony was a great place to sit and enjoy the view.
The courtyard as you walk in.
Rooms with a view.
Our view from the balcony.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
We really felt taken care of at El Balcon. The kitchen staff: Juanita, Marlene, and Nely made delicious food and their care felt like a warm hug. We loved the very homey kitchen and restaurant.
Stayed 4 nights in Sep 2025

10/10 Excellent

Vadzim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience
Stayed 3 nights in Oct 2025

8/10 Good

Stuart

Liked: Amenities
This was a quaint, well kept, Peruvian style place with helpful staff. Restaurant was really good but limited. Was a good value! Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I don’t often leave reviews but this is an awesome place to stay if you plan to be out exploring Cusco. Comfortable beds, clean rooms, great breakfast and away from the traffic. Quiet location but only a 5 minute walk to the main square and city centre. Small thing to consider, if you have a lot of luggage or bags on wheels some routes include stairs. Highly recommend. Cheers!
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful
Stayed 3 nights in Sep 2025

10/10 Excellent

Carol Su Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, good environment
Stayed 1 night in May 2025

10/10 Excellent

Sebastiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fantastic and super unique - the staff was super friendly, the grounds were beautiful, and the room was clean and quiet. The hotel has a very antique and rustic feel which very much added to it as well.
Stayed 1 night in Jun 2025