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Reviews of Gringo Bill´s Cusco

2.5 out of 5
Gringo Bill´s Cusco
CALLE NUEVA BAJA 464, Cusco

Reviews

6.8
Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 1 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The pictures look really good on the website and this property looks NOTHING like them!!! The room on the garden level was very stuffy and nasty smelling and when I asked for a fan, they could not provide me one, so I had to get air freshener! There is only one little window in the bathroom area and does not let in much light. The garden is unkept and the area can be noisy. The breakfast is delivered to the room which was nice, but it's not a pleasant atmosphere to eat there on the desk with only one chair available to sit on!
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Stayed 4 nights in Mar 2020

10/10 Excellent

Michael, 57223

Liked: Staff & service, amenities, property conditions & facilities
Good location - walking distance from the Plaza Clean Friendly staff Safe & secure
Stayed 3 nights in Jan 2020

4/10 Poor

Vicky, Anchorage Alaska

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was hard to find after dark. The check-in was great and they offered tea. but after that thing went downhill. We had to go ask for shampoo, we didn’t get a key. Although we organized for breakfast at 6:30 am (it starts at 6am) no one was around until after 6:45. The receptionist (and breakfast cook) was only woken up by the bell ringing from outside (which rang so much it probably woke up anyone else staying here). We had to catch a plane so breakfast was rushed.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Dec 2018
Response from Gringo bills team on 14 Jan,2019
고객의 모든 경험을 아는 것이 매우 중요합니다. 지속적인 개선, 불편 함에 대해 수천 번 사과드립니다. 직원을 양성하여 항상 훌륭한 서비스를 제공하고 있습니다. 쿠스코에 머무는 동안 우리를 선택해 주셔서 감사합니다. 우리는 항상 다음에 그의 도착에주의 깊게, 팀 그 링고 빌

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo benefício em Cusco
A recepção não funciona 24h mas toda a equipe é muito atenciosa e eficaz, me ajudaram mto e foram solícitos em todos os dias da hospedagem. O café da manhã é simples porém muito gostoso. São poucas mesas para o café da manhã, então é melhor se organizar com o horário especificamente se estiver frio ou chovendo pois as mesas são externas. O quarto tem um ótimo tamanho, água forte e bem quentinha no chuveiro e na torneira. Roupa de cama quentinha e localização muito boa.
Stayed 2 nights in Nov 2022

6/10 Okay

ELIZABETE

Travelled with family
Stayed 10 nights in Dec 2021

10/10 Excellent

MONICA ROXANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio
Muy bien el hotel! Y me auxiliaron con mi pago.
Stayed 2 nights in Sep 2021

10/10 Excellent

ALEXANDRA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

2/10 Terrible

José

Pésimo actualización de hoteles
El hotel no estaba operando aún cuando Hotels.com lo tenía como activo y acepto mi reserva. Llegamos al hotel y no había nadie
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

GASTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Gringo Bills on 2 Oct,2019
Gracias por su comentario esperamos poder recibirlo una proxima vez, estamos trabajando con mejora continua,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Karen, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel pequeño muy acogedor dentro del casco histórico, de fácil acceso y seguro. El personal muy amable y atento. No dudaría en el hotel para hospedarme nuevamente si vuelvo a Cusco.
Stayed 5 nights in Aug 2018
Response from Gringo Bill´s on 24 Aug,2018
Gracias por comentarnos, es importante saber cada experiencia de nuestros huespedes, nos alegra haber alcanzado a cumplir con vuestras expectativas, gracias por elegirnos para su estadia

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not recommendable- paid more,no wifi and breakfast
No wifi and no breakfast, paid more than online was written, no keys for the front door and needed to wait 20 min until someone opens the door, couldn't pick up our backs before flight because the mother of the host was at there to open the front door and the luggage storage. It was nice to sleep in the rooms but my bed wasn't done.
Stayed 2 nights in Sep 2017