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Overview of JW Marriott El Convento Cusco

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Guest reviews

4.8 / 5Exceptional
1,090 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

Explore the area

Popular LocationHatunrumiyoc2 min walk
Popular LocationSanta Catalina Convent2 min walk
Popular LocationCusco Cathedral4 min walk
AirportCusco (CUZ-Alejandro Velasco Astete Intl.)6 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Classic Room, 1 King Bed (Inca)

    Classic Room, 1 King Bed (Inca)

    Room amenities

    • Sleeps 3
    • 1 King Bed
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  • Family Room, 2 Double Beds

    Family Room, 2 Double Beds

    Room amenities

    • Sleeps 4
    • 2 Double Beds
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  • Room, 1 King Bed, Terrace, Courtyard View

    Room, 1 King Bed, Terrace, Courtyard View

    Room amenities

    • Sleeps 3
    • 1 King Bed
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  • Luxury Suite, 1 King Bed

    Luxury Suite, 1 King Bed

    Room amenities

    • Sleeps 3
    • 1 King Bed
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  • Classic Room, 1 King Bed, No View (Inca Wall)

    Classic Room, 1 King Bed, No View (Inca Wall)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    Show more
  • Classic Room, 2 Double Beds

    Classic Room, 2 Double Beds

    Room amenities

    • Sleeps 3
    • 2 Double Beds
    Show more
  • Classic Room, 2 Double Beds, No View

    Classic Room, 2 Double Beds, No View

    Room amenities

    • Sleeps 3
    • 2 Double Beds
    Show more
  • Suite, 1 Bedroom, City View

    Suite, 1 Bedroom, City View

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
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About this area

Cusco

Located in Cusco's Cusco Historic Center neighbourhood, JW Marriott El Convento Cusco is near a train station. Notable landmarks in the area include Plaza de Armas and Cusco Cathedral. Planetarium Cusco and Cochahuasi Animal Sanctuary are also worth visiting.

Visit our Cusco travel guide
Popular Location

What's nearby

  • Hatunrumiyoc - 2 min walk
  • Santa Catalina Convent - 2 min walk
  • Pre-Columbian Art Museum - 3 min walk
  • Cusco Cathedral - 4 min walk
  • Inca Museum - 4 min walk

Getting around

  • Cusco Wanchaq Station - 15 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 6 min drive

Restaurants

  • Where to eat
  • Qespi Bar – Open daily.
  • Qespi Restaurant – Restaurant offering Peruvian cuisine. Serves dinner daily.

About this property

JW Marriott El Convento Cusco

Luxury Cusco hotel in Cusco Historic Center, walk to Plaza de Armas
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a spa tub and spa services. All 153 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Memory foam beds and iPod docking stations are standard, as are LCD TVs with cable channels.
JW Marriott El Convento Cusco offers 153 forms of accommodation with iPod docking stations and a safe. Beds feature memory foam mattresses. 49-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.
This Cusco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An indoor pool and a spa tub are on site.
Health Club Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.
The spa is open daily.

Property amenities

Internet

Available in all rooms: WiFi (USD 10 per night)
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Free buffet breakfast available daily 5:00 AM–10:00 AM
1 restaurant
1 bar
24-hour room service

Things to do

Full-service spa
Indoor pool
Hot tub

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Fridge

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

Business centre
Meeting rooms

Outdoors

Garden

Spa

2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Memory foam mattress

Bathroom

Bathrobes
Free toiletries
Separate bathtub and shower

Entertainment

49-inch LCD TV
TV channels
iPod dock
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.

Renovations and closures

The property will be renovating from 13 January 2020 until further notice. The following areas are affected:
  • Guestrooms
This property is closed from 21 March 2020 to 1 May 2020 (dates subject to change). During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types accepted at this property

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) is charged at check-out to citizens of Peru regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.
  • Resort fee: USD 41.30 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Pool access
  • Internet access
  • In-room safe
  • In-room coffee
  • Concierge/Valet service
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • JW Marriott El Convento Cusco Hotel
  • JW Marriott El Convento Hotel
  • JW Marriott El Convento Cusco
  • JW Marriott El Convento
  • JW Marriott El Convento Cusco Hotel
  • JW Marriott El Convento Cusco Cusco
  • JW Marriott El Convento Cusco Hotel Cusco
All reviews

Guest reviews

4.8

Exceptional

5 - Excellent
943
4 - Good
95
3 - Okay
28
2 - Mediocre
8
1 - Poor
16
4.9
Cleanliness
4.8
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property with ancient Inca walls incorporated into the Franciscan Monastery now converted to this luxurious hotel. Location is the best. The finest of service, elegantly appointed rooms, delicious food, great bar, fabulous staff! Only sorry we could not stay longer!!!!

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

The alpacas in the garden was a unique experience for my girls.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

I really liked my stay at this hotel. I had a big room with great amenities. They also have great selection in their room service. Moreover, live music at night, pisco sour workshop and hotel history tour. I wish I had more days in Cusco to enjoy this hotel.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is beautiful, rooms are equipped with an oxygen sensor so that if you are affected by the height your room will be a nice place to recover. Food is also good!

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and great property ! Recommend it !

Stayed 4 nights in Jan 2020