expedia

Photo gallery

Featured image
Indoor pool
Memory foam beds, in-room safe, desk, blackout curtains
Memory foam beds, in-room safe, desk, blackout curtains
Memory foam beds, in-room safe, desk, blackout curtains

Guest reviews

4.8/5 Exceptional
997 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationUNSAAC Yale International Center1 min walk
Popular LocationHatunrumiyoc2 min walk
Popular LocationTwelve Angled Stone2 min walk
AirportCusco (CUZ-Alejandro Velasco Astete Intl.)11 min drive

Choose dates to view prices

  • Classic Room, 1 King Bed (Inca)

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsClassic Room, 1 King Bed (Inca)
  • Family Room, 2 Double Beds

    Room amenities

    • 33 sq m
    • Sleeps 4
    More detailsFamily Room, 2 Double Beds
  • Room, 1 King Bed, Terrace, Courtyard View

    Room amenities

    • 31 sq m
    • Sleeps 3
    More detailsRoom, 1 King Bed, Terrace, Courtyard View
  • Luxury Suite, 1 King Bed

    Room amenities

    • 65 sq m
    • Sleeps 3
    More detailsLuxury Suite, 1 King Bed
  • Classic Room, 1 King Bed, Non Smoking, View (Inca Wall)

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsClassic Room, 1 King Bed, Non Smoking, View (Inca Wall)
  • Classic Room, 2 Double Beds, Non Smoking

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsClassic Room, 2 Double Beds, Non Smoking
  • Classic Room, 2 Double Beds, Non Smoking, View

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsClassic Room, 2 Double Beds, Non Smoking, View
  • Suite, 1 Bedroom, City View

    Room amenities

    • 65 sq m
    • City view
    • Sleeps 3
    More detailsSuite, 1 Bedroom, City View

About this area

Cusco

Located in Cusco's Cusco Historic Center neighbourhood, JW Marriott El Convento Cusco is near a train station. Plaza de Armas and Cusco Cathedral are notable landmarks, and travellers looking to shop may want to visit San Pedro Market. Planetarium Cusco and Cochahuasi Animal Sanctuary are also worth visiting.

Visit our Cusco travel guide
Map
Popular Location

What's nearby

  • UNSAAC Yale International Center - 1 min walk
  • Hatunrumiyoc - 2 min walk
  • Twelve Angled Stone - 2 min walk
  • Santa Catalina Convent - 2 min walk
  • Kusicancha - 4 min walk

Getting around

  • Cusco Wanchaq Station - 15 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 11 min drive

Restaurants

  • Where to eat
  • Qespi Bar – Open daily.
  • Qespi Restaurant – Restaurant offering Peruvian cuisine. Serves dinner daily.

About this property

JW Marriott El Convento Cusco

Luxury Cusco hotel in Cusco Historic Center, walk to Plaza de Armas
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a spa tub and spa services. All 153 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Memory foam beds and iPod docking stations are standard, as are LCD TVs with cable channels.
JW Marriott El Convento Cusco offers 153 forms of accommodation with iPod docking stations and a safe. Beds feature memory foam mattresses. 49-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Cusco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 5:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Indoor pool
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged at check-out to citizens of Peru regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.
  • Resort fee: USD 41.30 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Pool access
  • Internet access
  • In-room safe
  • In-room coffee
  • Concierge/Valet service
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Guests are provided with hand sanitiser.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at JW Marriott El Convento Cusco and receive a full refund?
Yes, JW Marriott El Convento Cusco offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott El Convento Cusco cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at JW Marriott El Convento Cusco?
JW Marriott El Convento Cusco doesn't offer parking.
What time is check-in at this property?
Check-in begins at 2 PM.
What time is check-out at JW Marriott El Convento Cusco?
Checkout is at 10 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in Cusco Historic Center, this luxury hotel is within a 5-minute walk of UNSAAC Yale International Center, Plaza de Armas, and Cusco Cathedral. San Pedro Market is 0.6 mi (1 km) away. Cusco Wanchaq Station is 15 minutes by foot and San Pedro Station is 15 minutes.

Guest reviews

Overall score and ratings for JW Marriott El Convento Cusco

4.8
Exceptional
5 - Excellent
861
4 - Good
87
3 - Okay
29
2 - Mediocre
6
1 - Poor
14
4.9
Cleanliness
4.8
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property with ancient Inca walls incorporated into the Franciscan Monastery now converted to this luxurious hotel. Location is the best. The finest of service, elegantly appointed rooms, delicious food, great bar, fabulous staff! Only sorry we could not stay longer!!!!

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

The alpacas in the garden was a unique experience for my girls.

Stayed 1 night in Mar 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Fantastic!

    We had a wonderful experience and I would recomend this hotel to anyone.

    Stayed 4 nights in Feb 2020