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4.8 / 5Exceptional
1,022 reviews

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  • Classic Room, 1 King Bed, No View (Inca Wall)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Classic Room, 2 Double Beds, No View

    Room Amenities

    • Sleeps 3
    • 2 Double Beds
    More details
  • Classic Room, 1 King Bed (Inca)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Classic Room, 2 Double Beds

    Room Amenities

    • Sleeps 3
    • 2 Double Beds
    More details
  • Family Room, 2 Double Beds (Oxygen)

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Terrace, Courtyard View (Oxygen)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Luxury Suite, 1 King Bed (Oxygen)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Near a train station, JW Marriott El Convento Cusco is in Cusco's Cusco Historic Center neighbourhood, an area with good shopping. Notable landmarks in the area include Plaza de Armas and Cusco Cathedral. Planetarium Cusco and Cochahuasi Animal Sanctuary are also worth visiting. Our guests appreciate the hotel's central location.

Getting around

  • Cusco Wanchaq Station - 15 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 6 min drive

Restaurants

  • Where to eat
  • Qespi Bar – Open daily.
  • Qespi Restaurant – Restaurant offering Peruvian cuisine. Serves dinner daily.

About this property

Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a spa tub and spa services. All 153 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Memory foam beds and iPod docking stations are standard, as are LCD TVs with cable channels.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Special check-in instructions

The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 10 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) is charged at check-out to citizens of Peru regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.
  • Resort fee: USD 41.30 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Pool access
  • Internet access
  • In-room safe
  • In-room coffee
  • Concierge/Valet service
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • JW Marriott El Convento Cusco Hotel
  • JW Marriott El Convento Hotel
  • JW Marriott El Convento Cusco
  • JW Marriott El Convento
  • JW Marriott El Convento Cusco Hotel
  • JW Marriott El Convento Cusco Cusco
  • JW Marriott El Convento Cusco Hotel Cusco

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 5:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Indoor pool
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily
  • Hot tub
  • Steam room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Separate bathtub and shower

Entertainment

  • 49-inch LCD TV
  • TV channels
  • iPod dock
  • premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Where to eat

  • Qespi Bar – Open daily.
  • Qespi Restaurant – Restaurant offering Peruvian cuisine. Serves dinner daily.
4.8

Exceptional

5 - Excellent
879
4 - Good
94
3 - Okay
26
2 - Mediocre
8
1 - Poor
15
4.9
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

Stayed 3 nights in Oct 2019

5/5 Excellent

Stayed 3 nights in Oct 2019

5/5 Excellent

The location and the breakfast was very good. Staff greeted us and were very pleasant

Stayed 1 night in Oct 2019

5/5 Excellent

I’m a world traveler, to date I believe this was the nicest hotel I’ve ever stayed in. The breakfast is amazing and the staff were always professional and engaged. I would stay here again and I highly recommend this hotel to anyone traveling to Cusco.

Stayed 7 nights in Oct 2019

5/5 Excellent

Amazing hotel, I have never had a friendlier staff, every one from food to front desk, every time a smile, and always eager to go the extra mile. The location is perfect. The help with the altitude sickness as soon as you walk in is amazing. The food is amazing. Also they have a few free activities, and they are all amazing. Cannot say 1 bad thing.

Stayed 4 nights in Oct 2019

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