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Minibar, in-room safe, desk, iron/ironing board
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Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.5/5 Wonderful
712 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar
  • Laundry

Map

Explore the area

Popular LocationUNSAAC Yale International Center2 min walk
Popular LocationTwelve Angled Stone2 min walk
Popular LocationSanta Catalina Convent3 min walk
AirportCusco (CUZ-Alejandro Velasco Astete Intl.)11 min drive

Choose dates to view prices

  • Standard Room

    4.6/5 guest room rating

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 4
    More detailsStandard Room
  • Standard Room

    4.6/5 guest room rating

    Room amenities

    • 17 sq m
    • City view
    • Sleeps 2
    More detailsStandard Room
  • Superior Room

    4.6/5 guest room rating

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room

About this area

Cusco

Located in Cusco's Cusco Historic Center neighbourhood, Novotel Cusco is in the city centre and near the airport. Plaza de Armas and Cusco Cathedral are notable landmarks, and travellers looking to shop may want to visit San Pedro Market. Planetarium Cusco and Cochahuasi Animal Sanctuary are also worth visiting.

Visit our Cusco travel guide
Map
Popular Location

What's nearby

  • Hatunrumiyoc - 1 min walk
  • UNSAAC Yale International Center - 2 min walk
  • Twelve Angled Stone - 2 min walk
  • Santa Catalina Convent - 3 min walk
  • Kusicancha - 3 min walk

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 11 min drive

Restaurants

  • Where to eat
  • La Cave – Serves breakfast, lunch and dinner.

About this property

Novotel Cusco

Historic Cusco hotel in Cusco Historic Center, walk to Plaza de Armas
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and 24-hour room service. All 99 rooms offer free WiFi, 24-hour room service and LCD TVs with cable channels. Other amenities available to guests include minibars, hairdryers and safes.
Novotel Cusco offers 99 forms of accommodation with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast and through room service
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 4:30 AM–9:30 AM: PEN 35.75 for adults and PEN 35.75 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Heating
  • Linens

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 11:00 AM and anytime
Early check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 9:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged at check-out to citizens of Peru regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PEN 35.75 for adults and PEN 35.75 for children (approximately)
  • Airport shuttle fee: PEN 50 per person (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast and through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Novotel Cusco and receive a full refund?
Yes, Novotel Cusco offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Cusco cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Novotel Cusco doesn't offer parking.
What time is check-in at this property?
Check-in is from 11:00 AM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Checkout is at 9:00 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does Novotel Cusco provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PEN 50 per person, one way, applies.
Where is this hotel located?
Located in Cusco Historic Center, this historic hotel is within a 5-minute walk of Hatunrumiyoc, Plaza de Armas, and Cusco Cathedral. San Pedro Market is 0.6 mi (1 km) away. Cusco Wanchaq Station is 14 minutes by foot and San Pedro Station is 14 minutes.

Guest reviews

Overall score and ratings for Novotel Cusco

4.5
Wonderful
5 - Excellent
427
4 - Good
232
3 - Okay
36
2 - Mediocre
11
1 - Poor
6
4.6
Cleanliness
4.6
Service and Staff
4.2
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Friendly and helpful staff. Good food but pricey to local standard. Nice clean rooms and great service from staff. Not much view from most of the rooms. No gym or swimming pool but a spa. Courtyard is beautiful and more at night with the lighting

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, friendly staff and very clean facility

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, great food, very friendly and helpful staff,

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location was great. Near lots of shops and restaurants.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2020