5/5 Excellent
Mojome
Travelled with family
22 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2020
Photo gallery
Guest reviews
4.5 out of 5 Wonderful
712 reviews
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
Free WiFi
Restaurant
Breakfast Available
Business Services
Bar
Laundry
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Map
San Augustin 239 Esquina, Cusco, Cusco
Explore the area
UNSAAC Yale International Center2 min walk
Museum of Religious Art2 min walk
Santa Catalina Convent3 min walk
Cusco (CUZ-Alejandro Velasco Astete Intl.)12 min drive
Choose dates to view prices
Superior Room
Photos of Superior Room
Superior Room
4.6/5 guest room ratingMore detailsRoom amenities
- 21 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 Double Bed
21 square metres m2 room with city views
Internet – Free WiFi
Entertainment – LCD TV with cable channels
Food & Drink – 24-hour room service and minibar
Sleep – LinenBathroom – Private bathroom, shower/bathtub combination, a hairdryer and towels
Practical – Safe, desk and phone; free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Standard Room
Photos of Standard Room
Standard Room
4.6/5 guest room ratingMore detailsRoom amenities
- 16 sq m
- City view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
1 Queen Bed
16 square metres m2 room with city views
Internet – Free WiFi
Entertainment – LCD TV with cable channels
Food & Drink – 24-hour room service and minibar
Sleep – LinenBathroom – Private bathroom, shower/bathtub combination, a hairdryer and towels
Practical – Safe, double sofa bed and desk; free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Standard Room
Photos of Standard Room
Standard Room
4.6/5 guest room ratingMore detailsRoom amenities
- 17 sq m
- City view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
17 square metres m2 room with city views
Internet – Free WiFi
Entertainment – LCD TV with cable channels
Food & Drink – 24-hour room service and minibar
Sleep – LinenBathroom – Private bathroom, shower/bathtub combination, a hairdryer and towels
Practical – Safe, desk and phone; free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
About this area
Cusco
Located in Cusco's Cusco Historic Center neighbourhood, Novotel Cusco is in the city centre and near the airport. Cusco Cathedral and Twelve Angled Stone are local landmarks, and some of the area's attractions include Planetarium Cusco and Cochahuasi Animal Sanctuary.
What's nearby
- Hatunrumiyoc - 1 min walk
- UNSAAC Yale International Center - 2 min walk
- Museum of Religious Art - 2 min walk
- Twelve Angled Stone - 2 min walk
- Santa Catalina Convent - 3 min walk
Getting around
- Cusco Wanchaq Station - 14 min walk
- Cusco (CUZ-Alejandro Velasco Astete Intl.) - 12 min drive
Restaurants
- Where to eat
- La Cave – Serves breakfast, lunch and dinner.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily 4:30 AM–9:30 AM: PEN 35.75 for adults and PEN 35.75 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
- Coffee/tea in a common area
Family friendly
- Dry cleaning service
- Free cots/infant beds
- Laundry facilities
Conveniences
- Lift
- Free newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- English
- French
- Portuguese
- Spanish
Business services
- 24-hour business centre
- Meeting rooms
Outdoors
- Garden
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Free cots/infant beds
- Heating
- Linens
Bathroom
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- TV channels
- LCD TV
Food and drink
- Minibar
More
- Desk
- Iron/ironing board (on request)
- Phone
- Safe
Policies
Check-in
Check-in between 11:00 AM and anytime
Early check-in subject to availability
Minimum check-in age - 16
Check-out
Check-out before 9:00 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
This property is closed from 1 April 2020 to 30 November 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- The national sales tax (18%) may be charged at check-out to citizens of Peru regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: PEN 35.75 for adults and PEN 35.75 for children (approximately)
- Airport shuttle fee: PEN 50 per person (one way)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Novotel Cusco Hotel
Novotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Cusco Novotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco
Frequently asked questions
4.5
Wonderful
4.6/5
Cleanliness
4.6/5
Staff & service
4.2/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with partner
18 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
5/5 Excellent
Verified traveller
Travelled with partner
16 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
5/5 Excellent
Verified traveller
Travelled with family
16 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
4/5 Good
RAMESH
7 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
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