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4.7 / 5Exceptional
587 reviews

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  • Classic Room, 2 Double Beds

    Room Amenities

    • Sleeps 3
    • 2 Double Beds
    More details
  • Classic Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Classic Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Classic Room, 2 Double Beds

    Room Amenities

    • Sleeps 3
    • 2 Double Beds
    More details
  • Family Room, Multiple Beds

    Room Amenities

    • Sleeps 3
    • 3 Double Beds
    More details
  • Suite, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 2 Double Beds

    Room Amenities

    • Sleeps 3
    • 2 Double Beds
    More details
  • Colonial Family Suite, 1 King and 2 Double Beds

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 2 Double Beds
    More details
  • Suite, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 2 Double Beds

    Room Amenities

    • Sleeps 3
    • 2 Double Beds
    More details

About this area

In the city centre, Palacio del Inka, A Luxury Collection Hotel, Cusco is in Cusco's Cusco Historic Center neighbourhood, a walkable area with good shopping. Notable landmarks in the area include Plaza de Armas and Cusco Cathedral. Planetarium Cusco and Cochahuasi Animal Sanctuary are also worth visiting. Our guests appreciate the hotel's central and quiet location.

Getting around

  • Cusco Wanchaq Station - 10 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 6 min drive

Restaurants

  • Where to eat
  • Inti Raymi Restaurant – Restaurant offering regional cuisine. Serves breakfast, lunch and dinner daily.

About this property

This smoke-free hotel features a full-service spa, a restaurant and a 24-hour fitness centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 203 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. For a bit of entertainment, LED TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Breakfast is not included in the rate for children age 12 and younger. Breakfast fees apply at the property and vary with type of breakfast selected. For more details, please contact the property using the number provided on the booking confirmation email.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 105 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) is charged at check-out to citizens of Peru regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.
  • Resort fee: USD 38.40 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Spa access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 15 per person
  • Rollaway bed fee: USD 105 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property’s gala dinner fee on December 31, 2018 includes adults only. Additional fees apply for children 12 years and under. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Up to 2 children aged 11 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for a complimentary breakfast. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Palacio Inka Luxury Collection Hotel Cusco
  • Palacio Inka Luxury Collection Hotel
  • Palacio Inka Luxury Collection Cusco
  • Palacio Inka Luxury Collection
  • Cusco Libertador Palacio Del Inka
  • Libertador Hotel Cusco
  • Palacio del Inka A Luxury Collection Hotel
  • Palacio del Inka, A Luxury Collection Hotel, Cusco Hotel
  • Palacio del Inka, A Luxury Collection Hotel, Cusco Cusco
  • Palacio del Inka, A Luxury Collection Hotel, Cusco Hotel Cusco

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre (3358 square feet of space)

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Reflexology
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Braille signage

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch smart TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Nearby things to do

Where to eat

  • Inti Raymi Restaurant – Restaurant offering regional cuisine. Serves breakfast, lunch and dinner daily.
4.7

Exceptional

5 - Excellent
484
4 - Good
72
3 - Okay
18
2 - Mediocre
9
1 - Poor
4
4.9
Cleanliness
4.8
Service and Staff
4.6
Amenities
4.8
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property had beautiful art throughout and was very unique in that sense. With an older property the bathrooms are a little small . Amazing character. Mandatory amenity fee includes 2 PISCO sours, breakfast and a daily spa discount.

Stayed 5 nights in Oct 2019

5/5 Excellent

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Property was beautiful, very historic and had all the amenities. Staff was very helpful and attentive. Highly recommend.

    Stayed 1 night in Sep 2019

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities

    Beautiful property but the hotel tends to get the little things wrong or just misses completely. Tea/water service table in the lobby was a complete mess and without clean cups this evening. No one on staff noticed. The spa voucher can only be used on certain services on certain days. For example, I checked in at past 8pm and almost immediately tried to book a massage for the following day. Was told that I couldn’t use the voucher because it was dated for the date of check in, not the following day. Also, there was no more availability for a massage this evening. So that was a complete waste. There are eco-friendly notices in the room, but only two hooks for used towels/robes. No spa menu in room, and no descriptions of the services on the menu that was eventually delivered. Massive iPod dock on the bedside for 2nd or 3rd gen iPod from 2003. These are nitpicky complaints but the standard set by far cheaper hotels (Antigua San Blas, for example) way surpass the experience here at the Palacio.

    Stayed 1 night in Sep 2019

    4/5 Good

      Stayed 3 nights in Sep 2019

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