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Reviews

4.6 / 5Exceptional
957 reviews

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  • Standard Double Room, 1 Queen Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Double Room, 2 Double Beds

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Twin Standard

    More details
  • Double Standard

    More details
  • Executive Twin Room, 2 Double Beds

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Executive Double Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Single Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details

About this area

In the city centre, Sonesta Hotel Cusco is in Cusco's Cusco Historic Center neighbourhood, an area with good airport proximity. Notable landmarks in the area include Plaza de Armas and Cusco Cathedral. Planetarium Cusco and Cochahuasi Animal Sanctuary are also worth visiting. Our guests appreciate the hotel's quiet location.

Getting around

  • Cusco Wanchaq Station - 3 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 5 min drive

Restaurants

  • Where to eat
  • Mamaji – Restaurant with a bar. Serves breakfast, lunch and dinner.

About this property

This smoke-free hotel features a restaurant, 2 bars/lounges and a coffee shop/café. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, 24-hour room service and conference space. All 127 individually furnished rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, premium bedding and LED TVs.

Policies

Check-in

Check-in between 11 AM - midnight
Late check-in subject to availability

Check-out

Check-out before 10 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 40 per night.
  • Cribs (infant beds) are available for USD 25 per night.

Pets

  • No pets or service animals allowed

Payment types at the property

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) is charged at check-out to citizens of Peru regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: USD 25 per night
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Sonesta Hotel Cusco
  • Sonesta Hotel
  • Sonesta Cusco
  • Howard Johnson Cusco
  • Cusco Howard Johnson
  • Sonesta Hotel Cusco Hotel
  • Sonesta Hotel Cusco Cusco
  • Sonesta Hotel Cusco Hotel Cusco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 5:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • 24-hour room service

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Nearby things to do

Activities

  • Ecotours

Where to eat

  • Mamaji – Restaurant with a bar. Serves breakfast, lunch and dinner.
4.6

Exceptional

5 - Excellent
672
4 - Good
228
3 - Okay
42
2 - Mediocre
8
1 - Poor
7
4.8
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and staff were professional. Breakfast was delicious.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Upon check in, I was helped with my luggage at my taxi. Check in was quick and I drank some tea which they had available at all times at the front desk. The restaurant was lovely and I ate dinner there one night and the buffet breakfast. The room had a nice clean bathtub which I soaked in for hours. Room was quiet enough. Doors have alarms on them so if you don't close all the way, an alarm will sound. I felt pretty safe here. The TVs had a lot of stations and also music to choose from. There is a safe and toiletries as well. The area is great for walking. I walked and went shopping and to some museums right from the hotel. It also looks stunning from the outside and makes you proud to stay there.

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Central air conditioning, I did not like it, they only have it for heating, I admit that I visit them in non-cold season

Stayed 4 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The best Costumer Service Received in my life. Hotel Is More than Excelent. Clean, Beautiful, The room amazing. Breakfast the best. The personal so Kind And The most important always Smiling. They made me to feel like home

Stayed 5 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was close to everything. The hotel is nice.

Stayed 3 nights in Sep 2019

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