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Reviews of Tierra Viva Cusco Centro

3 out of 5
Tierra Viva Cusco Centro
Calle Cruz Verde 390, Cusco, Cusco

Reviews

9.4

Exceptional

Rating 10 - Excellent. 674 out of 908 reviews" "
Rating 8 - Good. 199 out of 908 reviews" "
Rating 6 - Okay. 22 out of 908 reviews" "
Rating 4 - Poor. 7 out of 908 reviews" "
Rating 2 - Terrible. 6 out of 908 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and attentive, hotel is Near plaza de armas. My only complain is our room is above the kitchen and we can hear them prepare food at 4AM
Stayed 7 nights in Apr 2024
Response from Hotel Manager on 22 Apr,2024
Dear Dominic,We would like to thank you for taking time to share your experience at Tierra Viva Cusco with other travelers and for your suggestions.If you ever have the chance to visit Peru again, it will be a pleasure to take care of you again at our hotels in Lima, Arequipa, Cusco, Sacred Valley, Machu Picchu, Puno, Piura or Trujillo.Have a wonderful day!Rosario CervantesHotel ManagerTierra Viva Hotels

10/10 Excellent

Alexander

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property. Staff was very accommodating, location was great very central to everything in historic Cusco. Courtyards are a great feature to relax in.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 22 Apr,2024
Dear Alexander,We loved your comment! Thank you! And also we would like to thank you for taking the time to share your experience at our Tierra Viva Cusco. We hope to have you again at Tierra Viva very soon!All the best,Rosario CervantesHotel ManagerTierra Viva Hotels

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is wonderful. The rooms vary in terms of how quiet they are, but they are all clean and well appointed. I would definitely stay there again if I ever find myself in Cusco.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 22 Apr,2024
Dear Mostafa,We would like to thank you for sharing your experience at Tierra Viva Cusco. Is great to know that you had a great stay! We hope to see you again very soon at any Tierra Viva Hotel.Best regards,Rosario CervantesHotel ManagerTierra Viva Hotels

10/10 Excellent

Sherwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 22 Apr,2024
Dear Sherwin,Thank you so much for your excellent comment!Hopefully you will be back!Best regards,Rosario CervantesHotel ManagerTierra Viva Hotels

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel Tierra Viva Cusco Centro ofrece una experiencia excepcional gracias a su personal amable y súper atento. Desde el momento en que llegas, te hacen sentir bienvenido y cuidado. La atención al detalle y el servicio personalizado hacen que la estadía sea inolvidable. Las habitaciones son cómodas y limpias, y la ubicación céntrica es perfecta para explorar la ciudad. Sin duda, recomendaría este hotel a cualquier persona que visite Cusco en busca de hospitalidad de primera clase.
Stayed 1 night in Mar 2024

2/10 Terrible

Juan baquerizo

Travelled with family, Business traveller
Charged peruvian tax not allowed for foreigners. Beware check your invoices
Stayed 1 night in Mar 2024

6/10 Okay

NINA JAZMIN

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We booked one Friday night and there was music playing probably from one of the restaurants or bars nearby but you could just hear it through the walls until 1am. Also it was our first night in Cusco after staying mostly in Ollantaytambo and the room 108 was small, tight and stuffy. It was getting a bit harder to breathe but we couldn’t even open the windows because of the way it was structured. It wasn’t as bad as we needed oxygen but it was hard to sleep having to take deep breaths and a room that feels like there is barely any ventilation. We had to step outside to get some air for some time. Location, I guess is good for being nearby the Cusco center. The room was maintained clean but other than that, the space was tight, barely had room for our luggages and barely had any air to breathe. Please fix those windows.

10/10 Excellent

Ana

Liked: Staff & service, property conditions & facilities
I love it everyone was nice and helpful everything was near by.
Stayed 2 nights in Mar 2024

10/10 Excellent

Charles

Stayed 1 night in Mar 2024
Response from Hotel Manager on 22 Apr,2024
Dear Charles,Thank you so much for your excellent qualification!Hopefully you will be back!Best regards,Rosario CervantesHotel ManagerTierra Viva Hotels

10/10 Excellent

Sherwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff. Clean rooms. Very decent free breakfast!
Stayed 1 night in Mar 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and so helpful during my stay. They also let me keep my luggage there overnight while I went to see Machu Picchu.
Stayed 1 night in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked its location (3 or 4 blocks from the main square). The facilities were very nice. My bedroom was big, clean and quiet. The washroom was also clean. Breakfast was very good with various options. The employees were very friendly and polite. This hotel will be my first option to stay in my next trip to Cusco.
Stayed 1 night in Mar 2024

10/10 Excellent

XIAOGUANG, SURREY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and pleasant stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sherwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bang for your bucks. Clean. Professional staff. Very good breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

EUNPIL

Stayed 2 nights in Mar 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expetacular
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice
Stayed 4 nights in Feb 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Jude

Liked: Amenities, property conditions & facilities
Wonderful place to stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely comfortable bed, excellent shower, so quiet and great location.
Stayed 1 night in Feb 2024

8/10 Good

Louis, SASKATOON

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel. Hard to find. Good breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Amenities
The people at the front desk were extremely helpful. A gentleman at the front desk named Wilson was especially helpful. He helped me contact an organization that I could not reach by phone. Wilson was first-rate!
Stayed 1 night in Jan 2024

10/10 Excellent

Gennadii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ling Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ling Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Chakrapani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in Cusco center city. It was a 15 minute drive from airport. Uber was available to take from airport to hotel. When we just entered the hotel through its street entrance we were afraid it was just a hole in the wall property. However once we were inside, it was great. The room was very nice. It even had a loft. The staff were super helpful. The breakfast was good too.

10/10 Excellent

James

All good
Stayed 1 night in Dec 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at night
Stayed 1 night in Nov 2023

10/10 Excellent

Alba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, highly recommended. A quiet and very comfortable place. The people who work are very friendly
Stayed 2 nights in Nov 2023

2/10 Terrible

austin

Stayed 1 night in Oct 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great property for the price. Right in town around everything. Great breakfast.
Stayed 2 nights in Oct 2023

8/10 Good

Francisco, San Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was Great
Stayed 5 nights in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first trip to a new country, and the staff at Tierra Viva Cusco Centro made me feel very welcome. They were very helpful in giving me local information about restaurants, shopping, and points of interest. They even held my bag for me on the last day, after I had already checked out, so I could explore Cusco for several more hours before my plane flight home. Jimmi at the front desk even arranged a taxi pickup for me to the airport. I can't thank the staff enough, they were all wonderful. The location of the hotel itself was very convenient. Cusco is a very walkable city, and I felt as though I was right in the middle of everything. No matter which way that I walked, there was something to see or do. The breakfast buffet was also much better than expected, with fresh eggs, sautéed vegetables, meats, fresh fruits, juices, yogurts, cereals, coffee and tea... I'm probably forgetting something, there was so much. Overall, I would highly recommend staying here. It's safe, it's clean, you're well cared for without it being bothersome, and extra was provided that wasn't even expected. Happy travels!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Xinran

Stayed 1 night in Oct 2023

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2023

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were very kind and helpful, and I could tell that they were all hard-working people to provide the best service for the customers. I was very satisfied with their service and I would never forget their wonderful and delicious breakfast buffet.
Stayed 5 nights in Jul 2023

10/10 Excellent

Linda

Stayed 7 nights in Jul 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk service was excellent 👍
Stayed 5 nights in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in a great location
We had a lovely stay at this hotel. They let us drop our bags and kept them safely there overnight whilst we visited Machu Picchu. Staff were very friendly and helpful and the hotel was in a good location, within the centre of Cusco but despite this the hotel was nice and quiet. The only let-down was the breakfast which was just average.
Stayed 3 nights in Apr 2023

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service at the front desk at the Hotel was The Best!
Stayed 1 night in Jul 2023

10/10 Excellent

Jeniffer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a busy street but close to everything you need as far as restaurants and convenience stores or pharmacies
Stayed 3 nights in Jul 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Darren W

Liked: Cleanliness, staff & service, property conditions & facilities
For 10 bucks - great deal. Easy, fast and can see the rest of Cusco before leaving for afternoon flight
Stayed 3 nights in Jun 2023

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El Hotelmesta hermoso el desayuno que ofrecen estaba muy bueno y su personal muy amable
Stayed 3 nights in Jun 2023

6/10 Okay

Jimmy

Travelled with family
Liked: Staff & service
The staff was very pleasant. The rooms didn’t have space for my luggage. The bathroom was small the sink and toilet were designed for little people.
Stayed 2 nights in May 2023
Response from Hotel Manager on 15 May,2023
Dear Jimmy,Thank you for your comment and for letting us know about your impressions. We are sorry that our hotel Tierra Viva Cusco Centro has not fully met your expectations and your stay with us was not 100% satisfactory.We truly hope that you continue to be our guest at Tierra Viva Hotels. If you ever come back to Peru, it will be a pleasure for us to take care of you again and show you that we are committed to making every stay at Tierra Viva Hotels as pleasant as possible.Kind regards,Rosario CervantesHotel ManagerTierra Viva Cusco Hoteles