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Reviews of TTR Moonstone Apart Hotel

3.5 out of 5
TTR Moonstone Apart Hotel
86 Duong Ly Tu Trong, phuong 2, Da Lat, Lam Dong

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 3 out of 17 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

cassie

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty and no AC or fan at all. Not enough staff to clean the room so it’s super dirty. The room is moldy you can smell it in the air. Never stay here again
Stayed 3 nights in Apr 2024

2/10 Terrible

Oleksandr

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stuff is not friendly. Doesn't speak English. Room service not good,.not even change all towels. No breakfast. Didn't help with transfer from airport. Definitely not recommending this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

boonhuat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet and great staff service.I will recommend to my friends when visit Da Lat
Stayed 3 nights in Sep 2023

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the Shower water pressure is strong. Breakfast not many varieties A bit far from the Night Market about 20 minutes walking distance
Stayed 2 nights in Oct 2019
Response from moonstone on 21 Nov,2019
Dear Sharon, Thank you for your time to wrote some review about us, your valuable comment become our priority to continuous efforts in providing you and all our guest with the highest level standard of service. We really hope to serve you again in future Sincerely, Moonstone Hotel Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great property and happy with the location. Quiet and peaceful. Great staff . Very helpful. Only issue i had was with the poor water pressure . Beautiful bathroom and towels . Just slow water pressure.
Stayed 2 nights in Oct 2019

8/10 Good

??

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
블로그후기로는 옆에건물공사로 시끄럽다고 했었던걸 봤고 욕실도 지저분하다고 해서 걱정했는데 다행히 저희가 갔을땐 옆건물공사가 끝나있었고 욕실도 깨끗했어요 생각보다 너무 좋아서 만족했던 숙소였어요 달랏의 여기저기 도보로 걸어보기 괜찮은 위치에 있었구요 숙소앞까지 그랩도 잘 오고 너무 잘 이용했던 숙소였어요
Stayed 2 nights in Apr 2024

6/10 Okay

Minju

Travelled with family
Liked: Cleanliness, staff & service
방은 크고 깨끗하나, 숲앞인 환경 때문인지, 이불이 꿉꿉합니다. 그리고 모기가 많아요.
Stayed 1 night in Sep 2023

8/10 Good

Gi Hyub

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
단기 출장에 적합
단기 출장에 적합한 곳...시내 접근성은 뛰어남. 주변에 식당도 많고 전반적으로 무난한 곳임
Stayed 1 night in Oct 2020
Response from Moonstone hotel on 18 Oct,2020
Thank you very much for staying with us. We appreciate your feedback!.Hope to see you again.

10/10 Excellent

SANGAH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
한국인들이 자주 이용하는 신투어리스트와도 가깝고 야시장도 걸어갈만한 위치에 있습니다! 가격대비 룸 컨디션이 너무 좋았어요 개인적으로 숙소 선택할때 화장실이 깨끗한곳을 선호하는데 화장실 컨디션 너무 좋았습니다!
Stayed 1 night in Jan 2020
Response from moonstone on 16 Jan,2020
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Hyosik

Travelled with family
Disliked: Staff & service, room comfort
그냥그래요..
Stayed 6 nights in Dec 2019

2/10 Terrible

SUNGJAE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
여러분들의 행복한 여행을 위해 이곳은 걍 지나치세요.
리셉션: 대등들이 알바하는 수준 룸컨디션: 지은지 오래되지 않아서 전체적으로 깨끗하다고 할 수 있음 방음: 신발~~ 아주 욕이 나옴(4일동안 한숨도 못잠) 침구: 면이 아니라 나일론 소재라 피부에 닿으면 간질 간질... 기분이 나쁨(교체는 이틀에 한번 해줌) 조식: 진짜 맛없음. 4박하는 동안 단 한번도 맛있던적이 없음(식빵에 버터 말라먹음) 위치: 주변에 아무것도 없음 전체적 평가 : 지구에 숙박없소 이집밖에 없다고 하면, 그냥 밖에서 잘랍니다.
Stayed 4 nights in Nov 2019

10/10 Excellent

Jangeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
분위기 있는 호텔
호텔이 숲앞에 있어서 무척 조용하네요 신축이라 깔끔 합니다
Stayed 2 nights in Aug 2019
Response from moonstone on 14 Nov,2019
Thanks for staying with us. We appreciate your feedback!. Hope to see you again

8/10 Good

Anna

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Friendly staff and good location
Good service and really friendly staff! Great location, you find cosy cafés and good restaurants, the night market and floder garden on walking distance. Good breakfast. A bit dirty with hair and dust on the floor, but over all a good visit.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019
Response from Moonstone on 14 Jun,2019
Dear Anonymous, Warmest greeting from Moonstone Hotel Thanks for your wonderful review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to hotel email address with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our hotel. We look forward to serving you in near future. Sincerely, Moonstone Hotel Team.

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 가성비!
조용하고 쉬기에 정말 좋습니다. 시내와의 접근성도 좋고요. 영어되시는분들은 낮시간에 메니져분과 얘기하시면 친절하게 도움받을수 있습니다.
Stayed 2 nights in May 2019
Response from Moonstone Hotel on 3 Jun,2019
Thank you so much