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Reviews of The Lake House Dalat - Hostel

1 out of 5
The Lake House Dalat - Hostel
Vuon Thuong, KP7 KDL Ho Tuyen Lam, Da Lat

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 12 reviews" "
Rating 8 - Good. 7 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

6.8/10

Cleanliness

9.4/10

Staff & service

5.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Ann

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020
Response from The Lake House Dalat on 16 Mar,2020
Thank you for your kind review

8/10 Good

Alfie, Los Angeles

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
the staff was amazing. They were helpful and very kind. We knew we were staying next to the lake we had an incident with a giant spider which we can’t complain nor is it the fault of the property they were very kind in capturing it and getting it out of of our room. However, we believe the room had bed bugs, both my companion and I had bites all over that were not mosquitos or spider bites these were bed bug bites. We didn’t notice until we were leaving and all the marks on our legs and back. The experience here was amazing bud sadly having bed bugs is not great !
Stayed 1 night in Nov 2019
Response from The Lake House Dalat on 4 Dec,2019
Dear Alfred, thank you for your kind review and we are very sorry about the spider and bugs.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Turned up soaking from rain. Checked in then had to walk through open air rain storm to get to room. Shoes left outside with no way to dry. Dorm room had no air con or any air movement which meant my clothes never dried overnight. Spiders with large webs they had clearly been working on a while above the bunk bed. Toilet was small and dirty. I wish I had paid a bit more and gone somewhere else. Left early to get to my next hotel to shower and dry off there.
Stayed 1 night in Oct 2019
Response from The Lake House Dalat on 21 Nov,2019
Dear Sam, We feel sorry for your bad experience due to the rain. We have been operated for 2 years, and this is the first time we got such notice about air con on the room with such weather in Dalat. We also ounldn't dry our clothes in this kind of weather and already suggested you to use our drying service, but you seem confident to take care of your own. We appreciate your notice about the spiders and already checked and clean and will pay attention in the future. I believed we could find a way to work out all these problems if you are more open to us. I hope you already had a better place to stay, and enjoy your trip. Best wishes

8/10 Good

JAEYEONG

Liked: Staff & service
Disliked: Cleanliness
The service : 5/5 - The receptinists are very kind to guests. - Speaking English very well. - Sending messages about important things - And the breakfast so nice The location and views : 4/5 - In front of room, there is a big lake. Nice one - Its far away from center of Dalat, but not to far by a taxi - Quiet scary when the sun is down.. The room condition : 2/5 - Except for the bed, there were spider web, lots of insects and ant houses..😂 - Made of wood, smells not very kind. It was great experience in this house.
Stayed 1 night in Jan 2023
Response from The Lake House Dalat on 5 Feb,2023
Thank you so much for your kind review. I'm sorry for any inconvenient cause during your stay. Best wishes

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from The Lake House Dalat on 4 Jan,2020
Thank you for staying with us and your kind review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Uyen on 3 Apr,2019
Thank you for your kind review

10/10 Excellent

Hyung suk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nature-friendly guesthouse
perfect nature-friendly guesthouse. good location near by beautiful lake. good meal, kind host, fantastic view. but some ants may make you uncomfortable. zzz
Stayed 2 nights in Aug 2018
Response from Uyen on 2 Dec,2018
Thank you for your kind review. We are very sorry for the inconvenient cause during your stay.

8/10 Good

Espen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kjempefint, litt utenfor byen, ved en flott innsjø
Et veldig fint sted med en fantastisk utsikt utover en liten innsjø. Det ligger et stykke utenfor byen, og det er ikke så mye fasiliteter i området rundt hotellet. Restauranten ved siden av var veldig fin med god mat (tror den het The Seen House)!
Stayed 1 night in Jul 2018
Response from Uyen Hoang on 25 Aug,2018
Dear Espen, thank you for spending your time at our place. It's our pleasure to host you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice, and you could have a meal in here. Somehow, if you want to stay in somewhere, this place is your best choice.
Stayed 1 night in Jun 2018
Response from Uyen Hoang on 25 Aug,2018
Thank you for your kind review and we are sorry if there's any inconvenient cause during your stay.

8/10 Good

Verified traveller

Liked: Staff & service
Dejligt sted, med dejlige mennesker, men primitivt. Trækker lidt ned, at toilettet tilknyttet vores værelse ikke kunne anvendes, så fælles toilet måtte anvendes.

10/10 Excellent

Jan, Munich

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and Great
Simple Rooms, but everything you need, fantastic people, who work there, great food, great surrounding
Stayed 2 nights in Jan 2018
Response from Uyen on 29 Jan,2018
Thank you for your kindness and your pizza. We are happy to host you here. wish you all the best

10/10 Excellent

Phong ve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Thank you