The hotel staff are really the best part of my stay. Wonderfully warm, very friendly, so helpful! I would like to especially commend Helena Dinh for her fantastic service, pleasant personality and her willingness to share the best places to eat in Hoi An -- we tried out all her recommendations, perfect and the highlights of our stay in Hoi An. Mei was also warm and very helpful. I didn't get all the names of those who we came in contact with, they were all very nice!
The hotel itself is a quiet oasis. It is near enough to the old Hoi An where there are a lot of tourists and sights to see, close enough to walk to old Hoi An, yet located in a fairly quiet neighbourhood. It was really lovely to be able to experience the freneticism and energy of old Hoi An with its sights, plentiful restaurants, cafes and shops, and be able to escape to the hotel where it was comfortable, clean and quiet to rest and recharge.