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The Ocean Suites

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Luxury
VIP Access
5.0 star property
9.8

Exceptional

Elegance by the sea in Vietnam

Luxurious design and serene ambiance define your stay, with easy access to Hoi An and Da Nang's vibrant attractions. Enjoy spacious rooms, a pristine swimming pool, and private beach access, all complemented by exceptional staff service and delightful breakfast offerings.

Popular amenities

  • Bar
  • Kitchen
  • Pet-friendly
The current price is S$406
includes taxes & fees
16 Nov - 17 Nov

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Villa, 2 Bedrooms, Private Pool, Garden View

Private pool

Standard Villa, 2 Bedrooms, Private Pool, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Furnished balcony or patio
Garden
Separate sitting area
Separate dining area
Private pool
Soundproofed rooms
  • 450 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for Basic Villa, 3 Bedrooms, Private Pool, Garden View

Private pool

Basic Villa, 3 Bedrooms, Private Pool, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Furnished balcony or patio
Garden
Separate sitting area
Separate dining area
Private pool
Soundproofed rooms
  • 550 sq m
  • 3 bedrooms
  • Sleeps 11
  • 1 King Bed and 2 Queen Beds

View all photos for Family Villa, 4 Bedrooms, Private Pool, Garden View

Private pool

Family Villa, 4 Bedrooms, Private Pool, Garden View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Furnished balcony or patio
Garden
Separate sitting area
Separate dining area
Private pool
Soundproofed rooms
  • 650 sq m
  • 4 bedrooms
  • Sleeps 14
  • 1 King Bed, 2 Queen Beds and 2 Large Twin Beds

View all photos for Deluxe Villa, 4 Bedrooms, Private Pool

Garden view

Deluxe Villa, 4 Bedrooms, Private Pool

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Furnished balcony or patio
Garden
Separate sitting area
Separate dining area
Private pool
Soundproofed rooms
  • 750 sq m
  • 4 bedrooms
  • Sleeps 14
  • 3 King Beds and 2 Large Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Balcony, Poolside

1 bedroom, pillow-top beds, in-room safe, individually decorated

Standard Apartment, 1 Bedroom, Balcony, Poolside

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Furnished balcony or patio
Garden
Separate sitting area
Separate dining area
Soundproofed rooms
Individually furnished
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Poolside

1 bedroom, pillow-top beds, in-room safe, individually decorated

Family Apartment, 2 Bedrooms, Kitchen, Poolside

8.6 out of 10
Excellent
(4 reviews)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Furnished balcony or patio
Garden
Separate sitting area
Separate dining area
Soundproofed rooms
Individually furnished
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Villa, 4 Bedrooms, Private Pool

Private pool

Premium Villa, 4 Bedrooms, Private Pool

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Furnished balcony or patio
Garden
Separate sitting area
Separate dining area
Private pool
Soundproofed rooms
  • 900 sq m
  • 4 bedrooms
  • Sleeps 14
  • 2 King Beds and 2 Queen Beds

View all photos for Superior Apartment, 2 Bedrooms, Poolside

1 bedroom, pillow-top beds, in-room safe, individually decorated

Superior Apartment, 2 Bedrooms, Poolside

8.0 out of 10
Very good
(1 review)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Furnished balcony or patio
Garden
Separate sitting area
Separate dining area
Soundproofed rooms
Individually furnished
  • 95 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Villa, 3 Bedrooms, Private Pool, Garden View

1 bedroom, pillow-top beds, in-room safe, individually decorated

Superior Villa, 3 Bedrooms, Private Pool, Garden View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Furnished balcony or patio
Garden
Separate sitting area
Separate dining area
Private pool
Soundproofed rooms
  • 570 sq m
  • 3 bedrooms
  • Sleeps 11
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Villa, 4 Bedrooms, Private Pool, Garden View

1 bedroom, pillow-top beds, in-room safe, individually decorated

Superior Villa, 4 Bedrooms, Private Pool, Garden View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Furnished balcony or patio
Garden
Separate sitting area
Separate dining area
Private pool
Soundproofed rooms
  • 670 sq m
  • 4 bedrooms
  • Sleeps 15
  • 1 King Bed, 2 Queen Beds and 2 Large Twin Beds

View all photos for Superior Villa, 2 Bedrooms, Private Pool, Garden View

1 bedroom, pillow-top beds, in-room safe, individually decorated

Superior Villa, 2 Bedrooms, Private Pool, Garden View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Furnished balcony or patio
Garden
Separate sitting area
Separate dining area
Private pool
Soundproofed rooms
  • 460 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen, Poolside

1 bedroom, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Kitchen, Poolside

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Furnished balcony or patio
Garden
Separate sitting area
Separate dining area
Soundproofed rooms
Individually furnished
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the area

Map
Truong Sa, Hoa Hai, Ngu Hanh Son, Da Nang, 550000

What's nearby

  • Non Nuoc Beach - 5 min walk - 0.5 km
  • Legend Da Nang Golf Resort - 10 min walk - 0.9 km
  • Marble Mountains - 5 min drive - 4.9 km
  • Han River - 10 min drive - 8.9 km
  • Dragon Bridge - 14 min drive - 13.4 km

Getting around

  • Ga Le Trach Station - 20 min drive
  • Da Nang (DAD-Da Nang Intl.) - 26 min drive

Restaurants

  • Table 88
  • ‪Man Ho Restaurant - ‬3 min drive
  • ‪Melia Private Beach - ‬4 min drive
  • ‪Goji Kitchen + Bar - ‬4 min drive
  • ‪Dining M - ‬4 min drive

About this property

The Ocean Suites

Luxury family-friendly resort renovated in 2024 and located near Legend Da Nang Golf Resort
You can look forward to an adjacent golf course, a swim-up bar and a poolside bar at The Ocean Suites. Tee up with amenities such as golf caddies at this resort. Treat yourself to a massage, a facial or a manicure/pedicure at Tides Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a terrace and a coffee shop/cafe.
Other perks at this resort include:
  • 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Local cuisine breakfast (surcharge), airport pick-up service (surcharge) and express check-out
  • Supervised childcare (surcharge), massage treatment rooms and golf cart on-site
  • Guest reviews speak highly of the helpful staff
Room features
All 240 individually furnished rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Highchairs, childcare services and cots/infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, bidets and free toiletries
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

Similar properties

2 bars/lounges, poolside bar, beach bar

Naman Retreat

  • On private beach
  • Pool
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, 945 reviews
The price is S$143
includes taxes & fees
13 Nov - 14 Nov
Naman Retreat

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:30 AM for a fee: VND 230,000 for adults and VND 160,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour pool access
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Playground
  • Racquetball/squash

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • Dining table
  • Free children's club
  • High chair
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (80 centimetre wide)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Renovated entire property - October 2024
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Chef service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Freezer
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Mobile key entry
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Villa , The Ocean Villas, Truong Sa, Hoa Hai, Ngu Hanh Son, Da N]
Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's KakaoTalk, WhatsApp, Line, Wechat, Imess mobile app before check-in

Access methods

Staffed front desk, key retrieval

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 5 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 500000.0 per night.
Cots (infant beds) are available for VND 250000.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: VND 2000000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately VND 230000 for adults and from VND 160000 for children
  • Airport shuttle fee: VND 550000 per vehicle (maximum occupancy 12)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: VND 250000.0 per night
  • Rollaway bed fee: VND 500000.0 per night
  • High chair fee: VND 150000 per night
  • Towels fee: VND 50000 per person, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Ocean Suites Resort
The Ocean Suites Da Nang
The Ocean Suites Resort Da Nang

Frequently asked questions

Does The Ocean Suites have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at The Ocean Suites?

As of 8 Nov, 2025, prices found for a 1-night stay for 2 adults at The Ocean Suites on 16 Nov, 2025 start from S$405.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ocean Suites pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 5 kg per pet.

How much is parking at The Ocean Suites?

Self-parking is free at this property.

What time is check-in at The Ocean Suites?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Ocean Suites?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Ocean Suites provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 550000 per vehicle applies.

Where is The Ocean Suites located?

Located in Ngũ Hành Sơn, this beachfront resort is next to a golf course, 0.6 mi (0.9 km) from Legend Da Nang Golf Resort, and within 9 mi (15 km) of Han River and Dragon Bridge. Da Nang Cathedral and Han Market are also within 9 mi (15 km).

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Reviews

The Ocean Suites Reviews

9.8

Exceptional

9.6

Cleanliness

9.6

Amenities

10

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 109 out of 122 reviews
Rating 8 - Good. 11 out of 122 reviews
Rating 6 - Okay. 1 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

Reviews

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality by Tony and Lisa, room is clean and big!
Stayed 5 nights in Oct 2025

10/10 Excellent

Ayuto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jenny and Lisa is the best staff!!
Stayed 3 nights in Aug 2025

10/10 Excellent

DAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The service was excellent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rephael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Villa was amazing and the service we received was exceptional, beautiful beach and pools, definitely a place to recommend
Stayed 6 nights in Mar 2025

10/10 Excellent

DIEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service during our stay by all staff at resort. Process from check in to check out was easy and simple
Stayed 3 nights in Mar 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, relaxing and well kept. Jenny took care of us from the time we check in to the time we check out. Highly recommended.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chung Kam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Prompt whatsapp reply from the villa staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property. There’s a high end veg restaurant in the area which is a plus. The area feels safe and very quiet. We would come back.
Stayed 8 nights in Jan 2025

10/10 Excellent

Meury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choosing The Ocean Suites was a really good decision. Quiet and clean facility. Friendly staff and housekeeper. If I visit Da Nang again I would choose Ocean Suites again.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean Villas resort is a great private resort right on the sea front. It is quite a distance from the heart of Da Nang but not that long (or expensive) in a taxi. It was also not that far from Hoi An. Jenny, our butler, was absolutely fantastic. The in villa chef cooked breakfast was amazing both times we had this and when we needed anything from Jenny she was on hand to assist. Including arranging a driver for us to do the touristy stuff, who stayed with us all day. The only negatives is that there is literally nothing in walking distance. No coffee shows, marts or restaurants (besides the resort restaurants) so everything was a cab ride away.
Stayed 8 nights in Jul 2025

10/10 Excellent

SOEUN KWON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that we had a private beach and pool. I also liked that there are ride serbices especially because it was very hot, and that the workers are very kind!
Stayed 3 nights in Jul 2024

8/10 Good

Wai Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to travel with kids. It has a private pool. The staff is very friendly and the room is in excellent condition. However, it is a bit far from the city center, but there is a good grab system so there is no inconvenience. It is recommended for families traveling with small children.
Stayed 1 night in Jan 2024

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
14 members of the Mori family stayed with us from April 1st to 4th. I apologize for the inconvenience I caused you from the time of check-in on April 1st, but Lily helped us out in many ways and we had a fun trip until the last day. All 14 of us would like to stay at Ocean Suites again the next time we go to Da Nang. We would like to ask Lily for help then as well. We hope that this opportunity will be the catalyst for our continued support in the future.
Stayed 4 nights in Mar 2025

10/10 Excellent

Meesook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Ocean Villas many times and Lisa service is the best. I am gratefull for the kindness of manager Lisa and all the staff. Thanks to them, my family were so satisfied. Even though I checked in quite late, they were very considerate, and the chefs came to the accommodation every morning and prepared breakfast for me, which was very comfortable and nice. Highly recommended as a family travel accommodation.^^
Stayed 2 nights in Jan 2024

8/10 Good

Quang Thang

Liked: Cleanliness, staff & service
The villa whete we stayed looks gorgeous from the outside but the inside was not very clean -- it was not well maintained. There was no front desk or reception as we expected, but instead, a member of the staff for this property was assigned to us. Check-in/check-out was at the villa and any communication afterwards would be done via a social media app (group chat) because I didn’t have a local phone number. Response time was quick in my case and the assigned staff was courteous. If you expect services like at a hotel/resort then this Ocean Suites might not be for you.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Staff and facility was great, but cleaning wasn’t

Overall it was good. I stayed in E11. Service from the staffs was the best and they were very reactive and supportive. The facility is a little bit old but has everything needed. Towel supply was not enough (1/person a day). Cleaning staffs seem to be focused on cleaning the 1st floor. 1st floor was very clean. Bathtubs on the 2nd floor was, I would say, dirty. Wooden floor on the 2nd floor was not satisfactory because it needs to be cleaned by ourselves right after check-in. I might expect too much, but these were what I thought about the experience in here.
Stayed 3 nights in Jul 2024

10/10 Excellent

KOSUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に親切にスタッフが対応してくれ、良い時間を過ごせました。
Stayed 6 nights in Aug 2025

10/10 Excellent

yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant and comfortable trip. I was able to get assistance from the managers (Jenny and Lisa) when needed. The accommodations seemed old, but were well-maintained. The breakfast was excellent, and the manager was friendly. It's a bit far from the city center, but it's well worth the trip.
Stayed 3 nights in Oct 2025

10/10 Excellent

Fujise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The staff's hospitality was excellent, and I'd especially like to thank Vince and Lisa. Their kind and helpful service made our stay incredibly comfortable. The room was clean, and the location was perfect for going to the sea. I would highly recommend this hotel and will definitely be back. Thank you!
Stayed 4 nights in Sep 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
予約してからすぐにスタッフの方から直接連絡があり、出発前の質問など素早く親切に対応していただいた。 基本LINEでのやり取りで、出発前から滞在中まで何かあれば相談できるのが良かったです。 朝食はシェフがヴィラに来て作ってくれるスタイル。ホテルステイとは違う感じでとても良かったです。 立地は繁華街から離れているので、とても静かでのんびり出来ますが、夕食に出ないといけないので、ホテル周りにスーパーやコンビニ、レストランなどがもっとあれば良かったなと。 もちろんGrab等でタクシー呼べますが、フラッと行けるところが欲しかった。 でも、トータルで考えても大満足でした。
Stayed 6 nights in Aug 2025

8/10 Good

Takuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆっくりと過ごすには最適です。 もう少しアクティビティがあっても良いかと思います。
Stayed 2 nights in Aug 2025

10/10 Excellent

min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
방네개짜리 풀빌라였고 청결 및 오전 조식을와서 직접해주고 기대이상이었습니다. 특히 직원들 Jenny 와 Lisa가 숙박기간동안 모든 질문에 즉각답해주고 부족함이 없이 휴가보낼수있어 좋았네요
Stayed 3 nights in Aug 2025

10/10 Excellent

TAKAYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the beach was close and I was very satisfied. Supporters Lily and Lisa responded very kindly. I would like to visit again.
Stayed 3 nights in Aug 2025

10/10 Excellent

shinya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ジェニーとリサが良かったです。
Stayed 3 nights in Aug 2025

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verygood
Stayed 3 nights in Aug 2025