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Reviews of Tru by Hilton Grand Prairie

2.5 out of 5
Tru by Hilton Grand Prairie
1520 N HWY 360, Grand Prairie, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 303 out of 463 reviews" "
Rating 8 - Good. 105 out of 463 reviews" "
Rating 6 - Okay. 31 out of 463 reviews" "
Rating 4 - Poor. 14 out of 463 reviews" "
Rating 2 - Terrible. 10 out of 463 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brieanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here!! We will definitely be back
Stayed 2 nights in Apr 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, property conditions & facilities
Modern and clean with nice bathrooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Alicia

Travelled with partner
For a quick or week stay I would recommend this hotel. It was clean and the staff was friendly and patient. I rested well! The rooms aren’t large but comfy. The BEDS are so comfy and that was a plus for me.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the interstate, convenient and close to restaurants.
Stayed 2 nights in Dec 2023

10/10 Excellent

Billy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel, nice gym and great breakfast
Stayed 2 nights in Mar 2024

4/10 Poor

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Michael

Stayed 1 night in Mar 2024

8/10 Good

Genevieve, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place clean and friendly staff!
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable but nice!
Exactly what we'd hoped for... A hotel near the Rangers Ballpark that was clean, comfortable, and quiet but didn't cost a fortune.
Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024

10/10 Excellent

Raymond C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
No microwave in the room was an inconvenience.
Stayed 2 nights in Dec 2023

6/10 Okay

Kirk

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was conveniently located to AT&T stadium but the noose level of the highway is annoying. There is no coffee in the room and whem we slept in there was no coffee in the lobby at 10:30 am. I couldnt find the desk clerk.
Stayed 3 nights in Dec 2023

8/10 Good

Wesley

Travelled with family
Everything was fine but it would be nice to make that first cup of coffee in the morning in the room. It’s been quite some time that I’ve stayed in a hotel with no coffee maker and a couple of packs of coffee. Other than that, thumbs up.
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
The room were clean The area was safe and quite Will book again thank you
Stayed 2 nights in Dec 2023

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a Cowboys game. The staff was great and the room was clean.
Stayed 1 night in Dec 2023

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanness .the room was a little smaller than it look on the web. But it was ok. Nice stay
Stayed 2 nights in Dec 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Football game
Had an awesome stay here at this hotel me and my son enjoyed it peace and quiet nice and friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Desiree

Disliked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Summer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great stay!
The hotel was clean and the staff was great!
Stayed 2 nights in Dec 2023

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and stay was very nice and quiet! Breakfast was delicious! Really enjoyed this stay. Hotel was very nice and clean
Stayed 2 nights in Nov 2023

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very small and there is not many dining or entertainment options near the property. The hotel was clean and staff was friendly during our stay.
Stayed 3 nights in Nov 2023

6/10 Okay

Darius

Liked: Cleanliness, staff & service
The water pressure in the showers were the worse I’ve ever experienced.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ann Rocelyn

Stayed 1 night in Dec 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great and people very friendly!
Stayed 1 night in Nov 2023

10/10 Excellent

Natasha

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No microwave available in room. Other than that. We loved it.
Stayed 2 nights in Nov 2023

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area has quite a bit of construction around.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Times
Nice staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy with our stay here, close to the stadium and other attractions in Dallas. The site was impeccable and the rooms were 1st class. The breakfast was more than expected. All staff were friendly and accommodating. Would highly recommend this hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Amber

Liked: Amenities
After booking a very unappealing hotel and booking Tru the same day. The experience was so great for the price. Friendly staff, clean and spacious!
Stayed 1 night in Nov 2023

10/10 Excellent

Dayna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

IVON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, location is close to the AT&T Stadium. Everything is easily accessible and convenient; breakfast was a plus.
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Was a very nice stay The staff was extremely pleasant My only suggestion would be fabric softener for the washcloths and towels. They were the roughest I’ve ever had in a hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, amenities
Friendly service and fast check in
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year when we come to the Cowboys game. It’s on the highway and a little over 2 miles from AT&T stadium. The staff is always friendly and the breakfast is pretty good.
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying . Friendly staff
Stayed 4 nights in Oct 2023

6/10 Okay

Rodney

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was too small
Stayed 1 night in Oct 2023

8/10 Good

Tresa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean. The front desk staff knew nothing about the area, though. When Pink canceled her concert at last minute. They knew nothing to do that evening. When we asked about stuff, we googled in the area they
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the “Market” had more options besides candy and chips.
Stayed 1 night in Oct 2023

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

LaPrincess

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Hotel was clean!
Stayed 1 night in Oct 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023