Outdoor pool, pool loungers

Reviews of Fig Tree Residences

4 out of 5
Fig Tree Residences
13 Yacht Club Rd, Dar es Salaam

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.4/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ian

Liked: Property conditions & facilities
A small hotel with all the amenities we needed and an excellent and very friendly staff to support us. It felt like a home away from home!
Stayed 4 nights in Feb 2024
Response from Management and Staff of Fig Tree Residences on 19 Feb,2024
Twas lovely having your wife and you stay, we really hope you come back very soon Ian. We pride ourselves on providing a home away from home and so therefore your words are very kind. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hi everything was amazing Clean neat and staff very friendly and helpful
Stayed 4 nights in Jun 2021
Response from Teresa on 9 Jun,2021
Wonderful to see you again

6/10 Okay

Verified traveller

Business traveller
C entral spot
Great location and central plus beach
Stayed 7 nights in Jan 2021
Response from Teresa on 28 Jan,2021
Good morning and thank you for your review, please let us know how we can improve our services to make your stay more enjoyable next time

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, room comfort
Stayed 9 nights in Aug 2020
Response from Teresa on 6 Sept,2020
Thank you for your review and we hope to see you back at Fig Tree Residences

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great oasis in Dar
The General Manager was amazing! She was very informative and super helpful with an issue we had to deal with.
Stayed 1 night in Feb 2020
Response from The GM on 14 Feb,2020
Thank you so much Paul, it was so wonderful to meet you and Carolyn albeit very short stay. Lovely chatting to you about all that Tanzania has to offer... hope you will both come back again soon ... Warm regards Teresa

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dar's gem
I have been traveling to Dar for 3 years - just found the Fig Tree - wow - fantastic, spotlessly clean, comfortable and secure.
Stayed 1 night in Nov 2019
Response from Teresa on 13 Dec,2019
John we so look forward to your next visit and hope to make both of you very comfortable. Thank you kindly for the wonderful review ... we wish to continually offer service-centric! Best regards Teresa

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Property and Management
My family and I spent a wonderful, restful night in Dar at the Fig Tree Residences while in transit from safari back to the States. It's in a lovely, seemingly safe neighborhood, where all the embassies are located. There are a few dining, shopping, and banking options within walking distance. All the staff and management were wonderful! They helped us get situated and offered great advice. We had a two-bedroom apartment, complete with kitchen, which they often rent out for longer stays. The apartment was very clean and the grounds were beautiful, complete with a very pleasant swimming pool. They brought us home-baked snacks for tea time and offered to deliver breakfast to our door. And the lunch they served us on the rooftop was delicious! I wouldn't hesitate to stay here again, whether in transit or for a longer stop in Dar.
Stayed 1 night in Jul 2019
Response from Teresa on 29 Jul,2019
Good afternoon Donald .. thank you so much for staying with us at Fig Tree. We enjoyed chatting with you about your adventures in Tanzania and hope you come back to see us again to explore the other areas in Tanzania. You and your family were wonderful to host - so kind of you to give us a glowing review! Safari ya maisha njema na karibu tena!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great but Expedia was not: the property was not informed of the booking and Expedia didn’t collect the payment! So I arrived and thought I had paid - and there was no booking! Extremely unprofessional. Never again.
Stayed 2 nights in May 2019
Response from Teresa on 30 May,2019
Good morning, thank you so much for staying with us we appreciate your kind words and evaluation. We aspire to having you stay with us again and for a less disruptive experience. Best Regards Teresa and rest of Fig Tree Staff and Management

10/10 Excellent

TheBigO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow I was amazed this really is a hidden gem in the Masaki area. The rooms are excellent with high quality finishing. Great internet and DStv options. Good food choices and perfect location in that it is tucked away but close to Slipway, Yacht Club, Coral Beach, and Masaki in general. Staff was very friendly and efficient. Really great place and would definitely stay there again and recommend to a friend.
Stayed 1 night in Apr 2019
Response from Teresa and Judith on 23 Apr,2019
Your so kind. Thank you for the lovely feedback and we definitely look forward to you staying with us again... your home away from home!

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After some first hick ups with the reservation of Expedia the management stepped in and solved the misunderstanding.
Stayed 1 night in Jul 2019
Response from Teresa on 10 Jul,2019
We thank you most sincerely for your kind understanding and look forward to your return assuring you of our utmost attention