Reception

Reviews of Capital O 461 Asrodel Hotel

3 out of 5
Capital O 461 Asrodel Hotel
78 Artiaga, Davao, Davao Region

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 31 reviews" "
Rating 8 - Good. 11 out of 31 reviews" "
Rating 6 - Okay. 4 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and price
Good value for the money - this is a good place. No restaurants in but Nextdoor. The night market is right there. The front desk has beautiful girls in charge. It’s clean and efficient for the price.
Stayed 2 nights in Jan 2024
Response from Ammy on 25 Feb,2024
Thanks for the positive rating, Michael! Hope to welcome you again soon. Regards, Noah.

8/10 Good

Quillan

Travelled with partner
Liked: Cleanliness, staff & service
Only complaint is that the wifi does not work on the 3rd floor. Friendly professional service otherwise.
Response from Barbara on 6 Dec,2023
Thank you for your appreciation, Quillan! We hope to give you consistent service every time. Regards, Barbara

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
It was a great place to stay.
Stayed 4 nights in Nov 2023
Response from Noah on 6 Dec,2023
Thank you for your appreciation, Michael! We hope to give you a consistent service every time. Regards, Noah

8/10 Good

Praxedes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Dewi on 2 Nov,2023
It seems that you are not completely satisfied with our services, Praxedes! Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Dewi

6/10 Okay

edgar

The place is just right for the price I paid.
Stayed 2 nights in Oct 2023
Response from Dewi on 2 Nov,2023
Hey, Edgar! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi

10/10 Excellent

Edvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Barbara on 15 Jul,2023
Thanks for your kind and lovely words, Edvin! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

10/10 Excellent

new

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, location is nice as well.
Stayed 1 night in May 2023
Response from Ava on 24 May,2023
Hey Guest! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ava

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
foods
Only issue is they dont have breakfast
Stayed 1 night in May 2023
Response from Ava on 20 May,2023
Thank you for rating us positively, William! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Ava

6/10 Okay

William

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Assessment
Tv and lightings are not properly oriented or position. Aircon seems not cool. Access is very narrow.
Stayed 1 night in May 2023
Response from Ava on 20 May,2023
Hi, William! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Neighbourhood can be noisy.
Stayed 4 nights in May 2023
Response from Ammy on 11 May,2023
Hi, Michael! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean place for a couple of nights.
Close to city centre, some food available nearby a short walk away, close to Roxas Night Market.
Stayed 3 nights in Apr 2023
Response from Ammy on 19 Apr,2023
Hi, Alex! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is kept very clean, and the staff is friendly and helpful. The neighborhood feels safe, and is close to the night market. I would stay here again in the future.
Response from Eva on 7 Feb,2023
Hi Daniel! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Eva

10/10 Excellent

Cheryl

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious, and quiet.
Response from Eva on 4 Jan,2023
Great to hear this, Cheryl! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Eva

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our preferred hotel when staying in Davao. Pricing is good. Location has great local dining experiences. Local transportation is always available.
Response from Eva on 4 Jan,2023
Thank you so much for the wonderful rating, Michael! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Eva

8/10 Good

Steve

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. Very clean. Good air conditioning, hot shower and well located if you want to go to the night markets. Wouldn’t hesitate to stay here again.
Response from Ava on 11 Nov,2022
Hi, Steve! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava

10/10 Excellent

Doug

Stayed 1 night in Oct 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at more than 10 hotels and resorts in the Davao area. The "C" is by far the best value! Nice size room and bath! A/c and hot water! Visually appealing! Walking distance to Night Market. This is our new #1! We will stay here again!
Stayed 1 night in Oct 2022
Response from Lisa on 2 Nov,2022
Hi Michael! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Lisa

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice, well maintained, but very limited parking space.
Stayed 1 night in Sep 2022
Response from jan on 27 Sept,2022
Hi, Thank you very much for being with us. Looking forward to your continued love and support:Regards, Jane

4/10 Poor

Hesham

Disliked: Cleanliness, property conditions & facilities
The hotel mybe good for the local not for foreigners
Stayed 3 nights in Sep 2022
Response from Lisa on 2 Nov,2022
Hi, Hesham! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

6/10 Okay

TAISUKE

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in Aug 2022
Response from Noah on 23 Aug,2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Noah

10/10 Excellent

Joseph Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Jane on 23 Aug,2022
Thanks for rating us positively, Joseph Jr! Glad to see that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Jane!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
My experience in the hotel was terrible. From start, it was not good. 1). I went for check-in after 12:00 pm, they checked me in without saying anything but after 30 minutes they called me in and said that i checked in 2 hour early because hotel check-in time is 2pm and i have to pay early check-in fee ( why didn't tell me before? i would have gone to nearby restaurant and would have checked in 2pm). 2). Wifi in the hotel was terrible, i called the hotel twice, they said somebody will fix it, but nothing happened. This hotel has wifi but don't work at all. to open google search page, it will take 5 minutes. 3). There was ants and bugs everywhere in the room. even in beds i found ants and cockroaches crawling. this was my worst experience in Philippines.
Stayed 1 night in Jul 2022
Response from Noah on 23 Aug,2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Noah

10/10 Excellent

Carl Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and good customer service
Stayed 3 nights in Jul 2022
Response from Ammy on 27 Jul,2022
Hi, Carl! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

8/10 Good

Kin, Bukidnon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was new
Stayed 2 nights in Jan 2020
Response from Jira on 29 Feb,2020
Loved to hear this, Kin! It would be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Jira

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Excellent value. Wonderful staff. Super new property. Housekeeping should use a checklist to make sure they don’t forget bath mats and that they don’t leave the toilet running after making up the room.
Stayed 1 night in Feb 2020
Response from Zara on 23 Feb,2020
Hi, Eric! Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your stay an amazing experience next time. Regards, Zara

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 1 night in Jan 2020
Response from Zara on 18 Jan,2020
Thank you for rating us super, Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Zara

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
It's new. Staff are accommodating and friendly. It lacks weighing scale, and resto
Stayed 4 nights in Dec 2019
Response from Zara on 6 Jan,2020
Charmed to see you loved our services, Have a pleasant day ahead :) Regards, Zara

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Antti

Stayed 1 night in Dec 2022
Response from Ava on 22 Dec,2022
Hi, Antti! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava

6/10 Okay

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities
Ok Hotel, noicy guests
Its an ok Hotel for the price, the neighbour though was very noicy and Screaming, there is a door between the 2 rooms, wich does you can here everything, Hotel is ok but drunk people next door made it terrible.
Stayed 1 night in Jul 2022
Response from jane on 23 Aug,2022
Sorry for the hassle you faced, Flemming! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!