They lied when i called the property direct to ask about post-hurricane property damage prior to booking my reservation. I asked about the pool and beach access. Was told all was fine except for "parking lot damage." In truth, their stairway to the beach was destroyed. To get to the beach, we had to walk blocks away or pay $20 each time we wanted to drive our car on the beach, which we did twice. Also, there was a pile of old furniture in the parking lot. Trashy! There was blue colored glass shards all over the bottom of the pool. Their "pet friendly" policy is hardly that. Nowhere to walk your dog at except a nasty vacant lot on the other side of the property that is strewn with wires and trash. Their policy states you can leave your pet unattended on the room. That is not realistic at all. The Manager is terrible! Wouldnt offer any assistance other than to say to email Coastal Properties.
There is no one at the front desk from 5pm until 9 or 10am the next morning. There was neligerent guests who played guitar loudly for several hrs. We were woken up by homeless women yelling in the parking lot at 2am. We think they were going through cars in the parking lot. No security at all. And to top it all off...a maid entered our room even though we had a "Do not disturb" sign on our door!! We were napping in bed! When my husband complained to Pat, the "manager," she yelled at HIM!! This was my 5th year vacationing in the area. It was my worst - by far - hotel experience EVER.