Deerfield Hotels from S$61

"2 items: We suggest you have some gluten free items on the breakfast bar. And we reserved a 2 night stay but could only use one night. We were not allowed a refund for the 2nd night. Therefore we ended up paying double for our one night stay. Ridiculous!!! We tried to cancel our 2nd night and you refused a refund???"

"Went to check in only to find one person working and a line of people complaining that rooms were not cleaned before checking in new guests. Was told to come back around 4 when check in was at 3. The waterpark was great! But was told it was only open until 9 and would be closed the next day. We had no remotes for either tv in the room and didn't have control over the air/heat in the room. Only 1 elevator worked. No breakfast options. Nothing was open like the Snack Shop or restaurant in the hotel. Overall disappointment and won't be back. "

"Just average"

"Planned three-week stay (business trip) – the hotel’s website stated that the pool was undergoing renovations but would be open by the end of February; the hotel advertised a fitness center and laundry facilities – reality: March 24: pool—closed, fitness center—closed, laundry room—dryer not working, clothes from the washing machine not washed. A flyer in the room states that cleaning/towel replacement takes place at least every three days—reality: the first room cleaning didn’t happen until a week into the stay after three requests to the front desk, and the second cleaning again only after a request to the front desk. Unwilling staff referred me to the “manager,” who, however, was not present in the morning or afternoon. "

"Sema snd Patel and housekeeping staff were nice."

"Such a clean and friendly place to stay, close to everything and great food and drinks!"

"Very friendly staff! Nice clean rooms."

"Excellent staff "

"Quiet and everything needed nearby"