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Hotel Neo Denpasar by ASTON
3.0 star property

Hotel in Denpasar with free valet parking and spa services

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Neo Denpasar by ASTON

Garden
Front of property – evening/night
Minibar, in-room safe, desk, laptop workspace
Restaurant
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Bidet
Rainfall showerhead
Private bathroom
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Bidet
Rainfall showerhead
Private bathroom
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Jalan Gatot Subroto Barat, Denpasar, Bali, 80117

What's nearby

  • Eat Street - 9 min drive
  • Seminyak Square - 10 min drive
  • Kuta Beach - 13 min drive
  • Seminyak Beach - 22 min drive
  • Legian Beach - 32 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 41 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Il Pomodoro - ‬4 min walk
  • ‪Gosha Kitchen & Patisserie Gatsu - ‬3 min walk
  • ‪KFC - ‬12 min walk
  • ‪Goemerot - ‬4 min walk

About this property

Hotel Neo Denpasar by ASTON

Hotel in the city centre
A coffee shop/cafe, a garden and dry cleaning/laundry services are just a few of the amenities provided at Hotel Neo Denpasar by ASTON. Treat yourself to a massage or other spa services. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), express check-out and ATM/banking services
  • 1 meeting room, a 24-hour front desk and a banquet hall
Room features
All 112 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • LED TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 409000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 250000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel NEO Denpasar
Hotel NEO
NEO Denpasar
Hotel Neo Denpasar Bali

Frequently asked questions

Does Hotel Neo Denpasar by ASTON have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access starts at 7:00 AM.

Is Hotel Neo Denpasar by ASTON pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Neo Denpasar by ASTON?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Neo Denpasar by ASTON?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Neo Denpasar by ASTON?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Neo Denpasar by ASTON provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 409000 per vehicle applies.

Where is Hotel Neo Denpasar by ASTON located?

Located in the heart of Denpasar, this hotel is steps from Gatot Subroto and within 3 mi (5 km) of Badung Market and Puputan Badung Square. Bali Museum is 2.8 mi (4.6 km) away.

Hotel Neo Denpasar by ASTON Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 51 reviews" "
Rating 8 - Good. 22 out of 51 reviews" "
Rating 6 - Okay. 6 out of 51 reviews" "
Rating 4 - Poor. 1 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

5.8/10

Amenities

8.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Odylla

Liked: Cleanliness, staff & service, property conditions & facilities
I like it , the staffs are very welcome and nice.
Stayed 4 nights in Aug 2024

2/10 Terrible

Tasseer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nothing like the photos. The bathrooms are disgusting and unsanitary. The photos shown in the listing or computer generated or heavily edited. The music outside in the hallway from the hotel is insanely loud and annoying. Terrible place. Scam.

4/10 Poor

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forget it. Many other places elsewhere.
Not a place to choose for your holidays. Booked here because of 911 dental clinic. The place smells, room needs serious maintenance, pool is disgusting, looks good in picture. Not a place to stay for tourists as there is nothing around! In fact we spent 2 nights in Ubud for a break. Even if you need to go the the dental place( excellent by the way) take Grab for transport, I wish I knew that before. Breakfast was ok, I guess. In conclusion, very disappointed.
Stayed 7 nights in Feb 2024

6/10 Okay

Verified traveller

Only stayed as it was close to Bali 911 Dentist. Wouldn’t recommend. Next time will stay elsewhere and taxi into Denpasar.
Stayed 2 nights in Jan 2024

2/10 Terrible

Nurul Shazwani

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Im so unhappy staying here. the toilet is dirty & smelly, the facilities are poor. maybe staff need to make a proper clean before guest check in. not recommend
Stayed 1 night in Oct 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Very clean and comfortable
Stayed 1 night in Feb 2021

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2021

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Clean and comfortable!
Stayed 1 night in Feb 2020

10/10 Excellent

Alamsyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely sized room with lots of space. Unfortunately staff put me on the smoking floor which i only found out part way during my stay when i complained about the nicotine smell coming into my room. I’m a non smoker.
Stayed 3 nights in Sep 2019

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely satisfied
Our stay was smooth and pleasant: quick and friendly check-in, comfortable room, excellent breakfast. We were completely satisfied with our stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than the cost
Was good pick for overnight stay, didnt expect a lot from the price but turned out excellent. Staff was friendly and helpful, room was clean and breakfast was reasonable.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Get what you pay for
Not a bad hotel on a budget. Service is a little slow, had to request the same thing a couple of times. Paper thin walls, not a good pick if you value uninterupted sleep. Corridore music is way too loud but somewhat livable.
Stayed 2 nights in Oct 2017

10/10 Excellent

Chris, Perth Australis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel well placed for my needs
Found the Neo Hotel to be a friendly hotel from check in till check out. Room was always clean , fantastic bed and pillows , great shower and the free wifi fantastic . Definitely will stay there again
Stayed 8 nights in Sep 2017

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for tourists. To far from tourist sites.
Great hotel ,poor location. To get to UBUD you must take taxi to galleria mall to get on Kura Kura Bus hub. Expect to spend 2 to 3 hours in bad traffic to get to UBUD. Get hotel in UBUD to save time and money. Do not drive car or scooter for your safety . Saw several accidents . Traffic very chaotic and congested. 75% of tourist sites in UBUD. See the real Bali in UBUD.
Stayed 25 nights in Aug 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
If the city-location is suitable for your needs, the Neo offers very good value for cost. Staff, rooms, breakfast - all get good marks. We had a pleasant stay there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mohanamma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,v.relaxing.staff respectfully staff.

8/10 Good

Timothy, Saint Petersburg, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again!
Hotel is definitely new and the price was great (as well as being near the friends I wanted to visit). They cut back on a few things that you may or may not notice - no closet, but they had some other nice additions - real gym. Breakfast was good but (FYI) mainly local food. Overall, I'd stay again!

10/10 Excellent

Kate, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel with very friendly staff.
I only stayed there one night before heading on to Lembongan and it was perfect. Really comfy bed, nice hot shower, good aircon & tasty room service. There was a mix up with my taxi booking the next morning & the reception staff were really helpful with getting it sorted for me even though it was no fault of their own.

8/10 Good

edwin, PHL

Liked: Cleanliness, staff & service, property conditions & facilities
Neo hotel is a nice and clean hotel, ideal for backpackers. Rooms are a little bit small but its clean and comfy.. buffet breakfast offers not a lot of choices but it'll do.

8/10 Good

Lieve, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with Superb food !
As a family we ended up in this more business oriented hotel, nevertheless we had a pleasant stay. The kids and parents alike loved the pool. Great choice for the Breakfast buffet and real good food for lunch and dinner !