Dining
Check availability

Reviews of OYO 1220 Baldev Casa

2 out of 5
OYO 1220 Baldev Casa
Jl. T. Badung VII No.18, Renon, Denpasar, Bali

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I showed up I felt like no one was interested in helping me. The hotel was dilapidated and barren of customers, at first I thought I’d made a terrible mistake and booked an abandoned hotel. The room was dirty, the pillows had stains on them, but I would have been fine except... the bathroom looked like it hadn’t been cleaned or replenish, when I asked for towels, toilet paper and the WiFi password they didn’t seem to want to help me. They told me there was no WiFi? Which was promised on their Expedia page, and needed for me to do my job as I am working remotely right now. I asked for my money back, they didn’t argue or apologize, or even ask for the key back, but they gave me my money and I went to the OLO Flagship in Sanur and stayed in a decent room with friendly/helpful staff. OLO must be a franchise, because the comparison between the two was STARK.
Stayed 2 nights in Feb 2020
Response from Joey on 10 Feb,2020
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joey

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Rehana on 18 Sept,2019
Glad to see that you have rated us positively, Do give us more chances to delight you in the future as well. Regards, Rehana!