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Reviews of Comfort Suites Golden West on Evergreen Parkway

2.5 out of 5
Comfort Suites Golden West on Evergreen Parkway
29300 US Highway 40, Evergreen, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1000 reviews" "
Rating 8 - Good. 262 out of 1000 reviews" "
Rating 6 - Okay. 55 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Julie

Travelled with family
The beds, sheets, pillows, roominess of rooms were awesome! The rates were very reasonable. We were close to everything . The patio I wished was up set up to enjoy some outdoor space to relax but the outdoor hot tub was awesome. Would def stay here again!
Stayed 4 nights in May 2024

10/10 Excellent

Nicklus, Manhattan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a really bad wind storm one of the days and nights we stayed there with winds up to 80-100 mph. It was also snowing. At some point many businesses in Evergreen lost power due to the intensity of the wind. This hotel handled the power outage well, and my husband and I felt very safe there. Besides being a safe place, the hot tub, sauna, and pool were great amenities to use before the wind storm hit. The staff are all friendly and welcoming!
Stayed 2 nights in Apr 2024

10/10 Excellent

Latonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 1 night in Apr 2024

8/10 Good

George

Parking
Stayed 3 nights in Mar 2024

10/10 Excellent

Cristian

Stayed 1 night in Mar 2024

8/10 Good

Jaime

Travelled with family
👍
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

8/10 Good

Jennifer, westminster

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for a night or longer
Stayed 2 nights in Mar 2024
Response from Kathy on 9 Apr,2024
Thank you, Jennifer!

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel just off the main highway but set against the lovely mountains in a super quaint town. Lovely swimming pool and a hot tub outside. Which was such a perfect setting for the snow storm that hit us! We had a major snow storm hit the area and thankfully we could walk to the Walmart to get some food. Otherwise we would not have had any lunch or dinner. The beds were really comfortable. Large room with a lovely shower. Nice to have a microwave in the room to heat up our meals.
Stayed 2 nights in Mar 2024
Response from Kathy on 19 Mar,2024
Thank you for taking the time to share your recent stay with us. We hope to see you again!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Jim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here numerous times. I booked a room due to storm heading into Denver. By the time I got to Floyd Hill they closed I70 and this POS hotel said it's too late to cancel. The highway they're on won't let anyone travel up there but that's my fault for being past the cancel stage. Perhaps they should have turned off their bookings on Expedia. Since it was Expedia, a "third party" they also couldn't do anything about it. Why use Expedia if you won't back up your service promise. I won't stay here again, it will cost you much more in the future.
Stayed 1 night in Mar 2024
Response from Kathy on 19 Mar,2024
We're sorry you experienced difficulty with cancelling your reservation. Third party reservation cancellations must first be approved through the booking source. Once approved, the hotel can then cancel a reservation without charge. We understand your frustration. Thank you for your feedback.

6/10 Okay

Clint

Travelled with family and small children
Nice
Stayed 1 night in Mar 2024
Response from Kathy on 19 Mar,2024
Thank you, Clint.

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pines were stunningly beautiful. Hotel was very clean! Wish we could have stayed longer to enjoy the pool and workout area, but was on the run.
Stayed 1 night in Mar 2024
Response from Kathy on 19 Mar,2024
We hope you'll consider another trip to our beautiful area. Thank you for your feedback.

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 2 nights in Feb 2024
Response from Kathy on 19 Mar,2024
Thanks, Thomas!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here before heading up to Granby to Ski. We were glad they had full breakfast options for our family! The rooms were clean and comfortable.
Stayed 1 night in Feb 2024
Response from Kathy on 19 Mar,2024
Thank you for your feedback, Jessica. Please come back for another visit.

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Travelled with family and small children
Excellent
Stayed 3 nights in Feb 2024
Response from Admin Dir. on 19 Mar,2024
Thank you!

10/10 Excellent

Kylie

Stayed 1 night in Feb 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice, staff and property
Stayed 1 night in Feb 2024
Response from Kathy on 19 Mar,2024
Thank you for your business!

10/10 Excellent

Dnique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Elaine, Holland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on our way to Keystone. Nice to have a sauna and hot tub after a long day of travel
Stayed 1 night in Feb 2024
Response from Kathy on 19 Mar,2024
We're glad you enjoyed your stay with us. We hope to welcome you back.

8/10 Good

Melissa, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been excellent across the board, great and friendly staff! Very clean and comfy. Only downside is the 2 dollar safe fee. Sounds stupid, I know. But every time we stay here, we get a bill under the door for 2 extra dollars. Just stop it already. Didn't use it, ask for it, nothing. Its just so annoying. Extra thank you to the staff who always take it off the bill immediately!
Stayed 1 night in Feb 2024
Response from Kathy on 5 Feb,2024
Hi Melissa,Thank you for this feedback. We're sorry about the safe fee; it is an automatic charge, configured in our system. We'd love to welcome you again; please request removal of the fee at check in, and hopefully we can prevent another frustrating experience!

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly comfortable stay
This was a nice hotel with all the necessities. I liked that it's right off the highway, easy parking, quiet rooms, and a free breakfast. The beds in the room I stayed in were super high off the ground. I didn't like that much. And I wish they would shovel the snow off the patios. It doesn't help to pay extra for a patio if my dogs and I can't get out of the door.
Stayed 1 night in Jan 2024
Response from Admin Dir. on 19 Mar,2024
Thank you for taking the time to review your stay with us. Our patios should be cleared of snow for the convenience of your dog and we're sorry for any inconvenience. It will be addressed with our maintenance team. Thank you for your feedback.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean!
Very clean property. Our room was so cold when we got there, but the room was very clean and the beds are very comfortable. They advertise a pet friendly property, but charge an extra $20 if you bring your pet. That’s not obvious on their website and fees a bit deceptive. Nice front desk associate.
Stayed 1 night in Jan 2024
Response from Kathy on 19 Mar,2024
Thank you for your feedback - we appreciate your business!

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Great location on our way to Breckenridge. Just be sure to leave early to avoid I70 traffic. Also good food nearby. Just do it!
Stayed 1 night in Jan 2024
Response from Kathy on 19 Mar,2024
Thanks for the recommendation, Anthony! We appreciate it.

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Front desk was amazing ! Breakfast was amazing and we all enjoyed the hot tubs and service we had overall ! Can’t wait to be back again!
Stayed 2 nights in Jan 2024
Response from Kathy on 19 Mar,2024
Thank you Katie! We're glad that you enjoyed your time with us.

10/10 Excellent

Naomi

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised to find a patio to our room. Easy way to walk our pups. Thank you, Holly, for the pup treats at the front desk.
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Yurisleydy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had a fantastic experience. The cleanliness was impressive, even though you do have to request housekeeping because it’s not included ,the staff was exceptionally friendly, and the convenient location, especially during December we went to see snow and you didn’t have to drive far because in the back of the hotel, you can do sledding.perfect choice. Highly recommended!
Stayed 4 nights in Dec 2023

10/10 Excellent

colleene

Stayed 2 nights in Dec 2023

8/10 Good

TRICIA LYNNE

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Dirty stuff in couches
Stayed 1 night in Dec 2023
Response from Kathy on 29 Dec,2023
HI Tricia,Thank you for your feedback. We hope you enjoyed your stay with us and we look forward to seeing you again.

10/10 Excellent

Jose, Del Valle

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it has a spa and a pool to relax.
Stayed 1 night in Dec 2023
Response from Admin Dir. on 29 Dec,2023
Thanks, Jose - we're glad that you enjoyed the amenities!

10/10 Excellent

Kimberly

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect. Great location, amenities, and professional staff.
Stayed 1 night in Dec 2023
Response from Kathy on 29 Dec,2023
Thank you for your feedback, Kimberly. We're glad you enjoyed your stay!

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kathy on 18 Dec,2023
Thanks for the ten's, Frederick! We appreciate it!

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and efficient. Beautiful property
Stayed 1 night in Dec 2023
Response from Kathy on 18 Dec,2023
Thank you, Robin!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kathy on 18 Dec,2023
Thanks for the great score, Mark - we appreciate your business!

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff are friendly, knowledgeable and helpful
Response from Kathy on 19 Mar,2024
Thank you, Kelly!

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kathy on 18 Dec,2023
Thank you, Jason!

10/10 Excellent

Jeremiah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ service. Clean rooms.
Stayed 1 night in Nov 2023
Response from Kathy on 18 Dec,2023
Thanks, Jeremiah! We appreciate it!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Suites
Location was easily accessible; everyone friendly and accommodating; hotel was clean
Stayed 1 night in Nov 2023
Response from Kathy on 18 Dec,2023
Thank you for your great review!

8/10 Good

Juan, Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a pet friendly hotel but once it was reserved they charged me $33 dollars more, I didn’t like that
Stayed 1 night in Nov 2023
Response from Kathy on 18 Dec,2023
Hi Juan,Thank you for your feedback. We advise guests to be sure and book a pet friendly room if traveling with your dog. The room that you initially booked was not pet friendly. We're glad we had a pet room to move you to. The room rate difference was 13.00, and the pet fee is 20.00 per night. If you had booked a pet friendly room, you're charge would have been just 20.00 for the pet fee. (not bad, to keep your dog with you!)We hope you'll consider another stay with us. If you're traveling with your pet, we encourage you to contact the hotel to confirm you've booked a pet room.Thank you!

6/10 Okay

Julia

Stayed 1 night in Nov 2023
Response from Kathy on 18 Dec,2023
Hi Julia,It looks like we let you down a bit. We'd love to hear from you with feedback on how we could have improved your stay. Thank you!

10/10 Excellent

TRACY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kathy on 20 Nov,2023
Thanks for the ten's, Tracy! We appreciate it

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Nov 2023
Response from Kathy on 20 Nov,2023
Thank you for your review!

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kathy on 10 Nov,2023
Thanks, Peggy! We appreciate it!

10/10 Excellent

melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kathy on 10 Nov,2023
Thank you for the awesome score, Melanie!