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Reviews of Azure Palm Hot Springs

3.5 out of 5
Azure Palm Hot Springs
67589 Hacienda Ave, Desert Hot Springs, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 135 out of 162 reviews" "
Rating 8 - Good. 21 out of 162 reviews" "
Rating 6 - Okay. 5 out of 162 reviews" "
Rating 4 - Poor. 0 out of 162 reviews" "
Rating 2 - Terrible. 1 out of 162 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 1 night in May 2024

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was my husbands birthday we stayed there 2 nights everything was great, last day was check out day front dest lady was telling me we used Chaffee and we have to pay some $$$, I was surprised that was mistake some how, but still she said don’t worry it is some one else’s but we already got mad, I left the hotel very disappointed , my advise is for stuff members be careful on your work, guests and visitors priority is very important , thanks anyway
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Apr 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle, Lakewood

Stayed 1 night in Apr 2024

8/10 Good

LYNETTE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was kept very clean and everything is very quaint and peaceful. They need to work on the rooms to make them a little quieter so you can't hear everything your neighbor is doing. We were kept up all night on our last night because they kept running the bath and making very loud noises.

10/10 Excellent

lyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and in good repair. The staff was helpful and accommodating. My massage was the best I had ever had. Even their little cafe had delicious healthy (gluten free) food.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

oLGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Dec 2023

10/10 Excellent

Kayla

Stayed 1 night in Nov 2023

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great retreat for you
Clean and silens Rooms are perfect Most important no tv
Stayed 2 nights in Nov 2023

10/10 Excellent

Malissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
This place was fantastic! We had a first floor King Spa Suite, which was great. Very large, comfortable bed, the tub was a lot of fun and the speaker was a plus. Guests have 24 hour access to amenities. Absolutely love the unplug vibe, with no tvs available or microwaves. Thank you!!!😊 The food in the restaurant was really good. Massages were also amazing and worth the money. The only thing meh for me was the body scrub, as I have been to an authentic Korean spa and this is nowhere near that type of experience. Overall I would recommend and would definitely return.
Stayed 3 nights in Nov 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
It was a beautiful hotel. Very clean, very quiet. I wish we had more time to enjoy all the amenities. The outdoor areas are gorgeous!
Stayed 2 nights in Nov 2023

8/10 Good

song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
Absolutely lovely! Everything is lovely - views, rooms, experiences, spa, tubs, oasis, pool, ice room, salt room, all of it...
Stayed 3 nights in Oct 2023

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Stayed 1 night in Oct 2023

10/10 Excellent

Bita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Stayed 1 night in Sep 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Stayed 2 nights in Jul 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Resort in PSP
My stay was incredible as always. The staff are so polite and extremely helpful. The room is always well appointed with soft towels, Turkish towels for the salt room, luxurious robes, a great stereo system, comfy beds, awesome pillows and the mineral spa tub is amazing! I do like the nice touch of the nag champa incense as well. Book a spa service while you’re there too, you won’t regret it. The cafe has delicious food, fresh juice & excellent coffee too. Enjoy!
Stayed 1 night in Jul 2023
Response from Azure Palm on 26 Jul,2023
Thank you

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walk into the lobby before you judge!
When we first pulled into the parking lot we thought that we had had pulled a fast one on us - we are very skeptical. And then - we walked into the lobby and realized that this place was everything we expected and more. Once you are past the lobby doors everything about this place is magical and zen and soothing and WONDERFUL. I wish I had been able to stay longer after enjoying one night here on the way to the Cali coast from AZ. I cannot praise this place highly enough - from the facilities and amenities to the amazing staff and the fantastic decor. This place doesn't disappoint!
Stayed 1 night in Jul 2023
Response from Azure Palm on 26 Jul,2023
Thank you

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best spa in the valley
Staff was super accommodating. Tony is a hoot. Loved the check out process with him. Always love visiting this spa. I’ll be back many many many times!
Stayed 1 night in Jun 2023
Response from Azure Palm on 26 Jul,2023
Thank you

10/10 Excellent

Ruzanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Azure Palm on 26 Jul,2023
Thank you

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Azure on 2 Jun,2023
Thank you Donna

10/10 Excellent

Carly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was the ultimate getaway! Loved the adult only aspect as well as the silky mineral water pool. There were so many relaxing amenities!
Stayed 3 nights in Apr 2023
Response from Azure Palm on 2 Jun,2023
Carly you are the best!

10/10 Excellent

Therese

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Azure Palm on 5 Apr,2023
Thank you

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great long weekend!
We had an amazing long weekend at Azure! They made my husband's 50th birthday day weekend memorable -- and there was no TV in the room. :-) I would definitely recommend getting a room with the mineral pool--so worth it! We will definitely spread the word!
Stayed 3 nights in Feb 2023
Response from Azure Palm on 4 Mar,2023
Thank you

10/10 Excellent

YOOJIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Azure Palm on 5 Apr,2023
Thank you

10/10 Excellent

Mary, Telford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing beautiful place. So many ways and places to chill and rest. The décor & atmosphere is inviting & calming everywhere. The Cafe’ was great, although we were very disappointed that it was closed 2 of the 3 nights we were there for a private event. We were planning to eat there and had to figure out alternate arrangements. They didn’t tell us when we checked in, we just saw it when he walked up to the café planning to eat there and there was a sign there. We were still able to order food for take out which we did one night, but we went somewhere else the other night.
Stayed 3 nights in Feb 2023
Response from Azure Palm on 4 Mar,2023
Thank you

10/10 Excellent

ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Azure Palm on 5 Apr,2023
Thank you

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! Very relaxing
Stayed 1 night in Feb 2023
Response from Azure Palm on 3 Feb,2023
Thank you

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Azure Palm on 3 Feb,2023
Thank you

10/10 Excellent

Larisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is amazing place for relaxing.
Stayed 2 nights in Jan 2023
Response from Azure Palm on 3 Feb,2023
Thank you

10/10 Excellent

Ginny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oasis indoor and outdoor are unbeatable. We enjoyed our time.
Stayed 1 night in Jan 2023
Response from Azure Palm on 3 Feb,2023
Thank you

10/10 Excellent

Yiyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot spring is so good. Especially oasis area
Stayed 2 nights in Jan 2023
Response from Azure Palm on 7 Feb,2023
Thank you

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Spa/Hotel
Great place to stay near Palm Springs. My wife and I enjoyed the onsite spa and amenities. The in-room oversized tubs are incredible. It was a surprising to note that none of the rooms have TVs.
Stayed 3 nights in Nov 2022
Response from Azure Palm on 8 Dec,2022
Thank you.

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is very nice, great experience, we wish to come back again!
Response from Azure on 5 Dec,2022
Thank you for your positive review.

10/10 Excellent

Dorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was gorgeous and very well maintained. Staff was friendly and accommodating.
Response from Azure Palm on 16 Nov,2022
Thank you soo much.

10/10 Excellent

Zoo whoan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Azure on 26 Oct,2022
Thank you soo much

10/10 Excellent

Anahit

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Property. I stayed here with my mother for two days in August and loved it so much that I had to return for another day in September with my husband. Both times we stayed in a premium spa room with a tub. Although a nice addition, its not a necessity. You can get the Mountain view balcony hideaway rooms for a slightly cheaper price and still have access to the Salt room and the ice room. Pros: Lots of amenities such as huge pool, 2 indoor & 2 outdoor jacuzzies, plus all the outside tubs in the oasis. The salt room, ice room, sauna..... All the amenities are open 24/7. Rooms are super spacious, clean and the staff are wonderful. The Cafe is amazing with healthy food and the hotel grounds are really nice. Massage services are wonderful as well. Cons: Hotel allows day-pass guests to use the pools and amenities with a set price. The pool gets super crowded on a weekend. My biggest tip is to try and go on a weekday where its much more quieter and it's mainly hotel guests.
Stayed 1 night in Sep 2022
Response from Azure on 19 Sept,2022
Thank you so much for the great review, looking forward to your return visit with us.

10/10 Excellent

Roselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the tranquility & the small details!!
Stayed 1 night in Sep 2022
Response from Azure on 15 Sept,2022
Thank you for visiting Azure Palm

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Azure on 25 Aug,2022
Thank you Amy!!

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spot,, view, location, and sesrvice.
Stayed 1 night in Aug 2022
Response from Azure on 19 Aug,2022
Bella, Bella, Thank you soo much!

10/10 Excellent

Eleesha

Stayed 5 nights in Aug 2022

10/10 Excellent

Destiny

Stayed 2 nights in Aug 2022

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful place.
Stayed 1 night in Aug 2022
Response from Azure on 8 Aug,2022
Pauline, Thank you!