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"The location of this hotel is in a very quiet area. I like the view from my room to the mountains. I also enjoy the distance to other cities I went to see."

"Ermua is a thriving community where we felt really safe when out at night. The hotel is central with lovely rooms and fabulous staff. The hotel bar is welcoming and popular with local people. The bar serves a selection of tapas which are great. We would definitely stay again if in the area."

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"Brilliant location and excellent for transport in and from bilbao "

"The personnel were very friendly. Ali was very helpful and located a beach in the area that allowed dogs. I enjoyed my two nights at this hotel. The room was very spacious and clean. The restaurant food is also very tasty!"

"beautiful inside and out... very quiet and convenient "

"Mi marido, mis hijos y yo estuvimos alojados durante 4 días. Mi reserva era de media pensión y al día siguiente de llegar ( llegamos sobre las 21:00h) me dicen que no me corresponde ni el desayuno ni la cena pq segun ellos solo tengo reservado alojamiento. Tras mostrarles la reserva que yo tenia de alojamiento con media pension para 2 adultos y 2 niños, finalmente nos dejaron lo q yo tenia contratado, pero no conformes me dicen que ellos no trabajan con hoteles.com, y q solo estan en booking. El...

"Beautiful hotel in lovely location so close to the beach"

"Clean rooms, great buffet , great restaurant,plenty of parking "

"The bar downstairs was welcoming with great food, the property and rooms were clean and well maintained and the restaurant down the street was delicious."

"Great location and hotel friendly and loads of character"

"Breakfast Views Dinner"

"Beautiful location, lovely hosts "

"Awesome staff and incredible view"

"Setting was pastoral with stunning views … staff were beyond kind and helpful!"

"Good location"

"No hay personal. No hay restaurante, ni recepción. Son apartamentos aislados en el monte. No te recibe nadie. Ni siquiera nos han pedido la identificación a los huéspedes. A la llegada no habia nadie para recibirnos. La decoración y diseño de los apartamentos es muy bonita pero no tienen casi ajuar para poder cocinar. No están preparados para el calor."

"Great hotel enroute back to UK from Spain. Clean and comfortable. And free breakfast "

"The staff is super friendly, the breakfast delicious and our room was clean. "