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"As always, every experience of this hotel is wonderful: - the staff - the food - the location - the quality of the hotel"

"The hotel is beautiful and the rooms are very nice, comfortable beds and pillows. Amazing breakfast with everything one can think of. The only thing is the staff is extremely unwelcoming, many of them give the feeling that if you ask something it's a burden for them. Unwilling to service even though this is their job and that's what they are there to do. I love the hotel and the property but I will probably not come back to this hotel and I will choose another of many good hotels in Jerusalem."

"Good location, good prices for hotel stay, I thought hotel was a bit run-down, however everything was clean, great customer service and belongings were safe. Bonus has a great gym."

"The room was clean and the staff were very helpful."

"This is my go to hotel in Jerusalem. Within perfect walking distance of everything: Kotel, Ben Yehuda, Mahane Yehuda, the light rail, the train station. Huge rooms and bathrooms."

"Wonderful stay, beautiful and classic property, greatest location, outstanding staff"

"Room were very small but clean and modern with all amenities you need Staff very nice and friendly."

"Plane late. Missed my check in rate went from 95 to 280 USD per night"

"Excelente"

"everything is beter than last year staff very helpfull the property is well maintained"

"Amazing hotel amazing staff amazing food amazing service and Rachel is the best."

"The staffs were so hospitable and the food was so amazing 👏"

"Clean restroom, hot water, free coffee, easy check in/out"

"As always, the staff of the Leonardo Plaza is second to none. They each go out of their way to help you. And of course the location cannot be beat."

"Always a pleasure staying at New Capitol Hotel. Friendly and helpful staff. Location is great with all local amenities at your doorstep. Would definitely visit again."

"Great location, very helpful staff."

"Clean, comfortable beds, good AC, great breakfast and good location right near restaurants and shopping. Would return!"

"The property was great as was the staff. Everyone was kind and helpful. The only issue is that the parking lot gets full and if you leave you loose your spot."

"Great stay"

"Great location"