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"Very helpful and supportive to change my room into a non-smoking twin-bed room from the other style. Economic room rate and great dinner site (Izakaya). One problem was to reserve a taxi from another town back to the hotel in the evening (This is not the hotel's problem but the area's one)"

"Good"

"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"受付の方の 自然な応対が 心地良かったです。"

"温泉の種類が豊富で、朝ごはんも夕飯も美味しかった！キッズスペースがあるので、子連れにぴったりだと思うのですが、喫煙所があるため、キッズスペースもややタバコ臭い。お風呂の脱衣所にもタバコの臭いがしました。 建物自体は全体的に古い印象ですが、お風呂やキッズスペース、食事スペースが綺麗だったので良かったと思います。 タバコ臭さを改善してもらえれば、最高だとおもいます"

"Clean room friendly staff"

"good"

"A bit old but everything's working fine. Breakfast ok though coffee was not so good. Good value."

"施設は全体的に清潔感があって過ごしやすかったです。"

"部屋がとても綺麗でした！"

"Great helpful staff"

"한국인분이 계셔서 원활하게 이용가능합니다. 멀지도 않은곳에 아늑하게 있습니다 주변 편의점이나 이용시설이 없는게 단점이지만 그거빼고는 다 좋습니다."