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"Nice"

"The staff were very nice, the hotel was clean, and the room was super nice! "

"The hotel was beautiful! The bed was not very comfortable. "

"Staff wasvexcellent, room very clean, nearbeverything "

"My stay was perfect best hotel experience I’ve ever hard thank you so much. I will come back on my next visit! 🙇 Julia at the front desk was very sweet and helpful. Thank you to all the staff."

"Very courteous staff"

"Everything was great from the hospitality to the service. Having a personal shuttle take you around town was great considering how "hilly" the terrain is in Arimaonsen. The onsens (hotsprings) are forbsure the main attraction and the time allotted to rent each onsen (45 minutes a session) was certainly generous. I've stayed here twice already and I'm already looking forward to returning someday."

"Room was clean, spacious, offered a laundry mat, and was close to many different attractions in Kobe! It is a place I would book again! Check in process was very easy, and a very convenient 7/11 next door for any late night snacks! A great place to spend a few nights! "

"Clean room"