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"Nice hotel and great breakfast. Would have been perfect but air conditioning was very weak or not working and so it was very stuffy in the room making sleeping difficult. Would happily use this hotel again as location superb and nice rooms"

"Very courteous staff"

"What a beautiful hotel and property with lake views. Quick walk to boat tours & shuttle to rest of town if needed. "

"Nice view of the lake, both from the room and the onsen In-room bathroom was dated though Good selection of food for both dinner and breakfast"

"Very relaxing atmosphere, food was great. Though it says Adults only, there were families with children. "

"Breakfast was excellent. Room is tiny but ok since we were out all day sightseeing."

"Clean and comfort room Good lake view in the room Staff so nice and friendly "

"Hotel is a little dated but well maintained. Conveniently located across the street from City Hall. Great breakfast buffet. Nice view from the restaurant on the 17th floor."

"Very nice onsen facility. Clean and spacious room"

"Nice stay "

"Everything was great."

"We got a good place to sleep for a very fair price."

"Good hotel, exactly as advertised. "

"It’s a great place and reasonably priced. Especially as you get a breakfast. Nice staff and helpful. "

"Fantastique service and food "

"夕食が素晴らしかったです 北海道のグルメ満喫良かったです 又きたいと思いました"

"Location on the lake is amazing and the traditional onsen wonderful"

"Its location is very good. Clean room and nice breakfast!"

"Good dinner, free parking, high cp value"

"Samll, simple, but warm hotel for short term stay."