"Property and room was nice and clean.
Refrigerator in room is extremely small for extended stays. Bathroom and beds were neat and clean.
Booking service screwed up.
I requested a ground floor room and told them that I was traveling with 1 dog.
Got stuck on the second floor and they knew nothing about me traveling with a pet. When staying for a week, carting all of my gear up to the second floor was very inconvenient.
Hotel staff was very friendly and tried to help change the situation, but were unable to move me to a ground floor room. Have stayed there before and will stay there again. Would like to see some sort of practice put in place where actual hotel replies to the “special request” section on the booking page."
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