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Monroe County Holiday Rentals
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Top Monroe County Hotel Reviews
Super 8 by Wyndham Henrietta/Rochester Area
4/10 Poor
"Great Parking close to the rooms "
DoubleTree by Hilton Rochester
2/10 Terrible
"Dirty room, noisy, rare housekeeping"
Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY
10/10 Excellent
"Very good breakfast, clean room, easy check-in and parking, all for a great rate."
Wyndham Rochester Downtown
2/10 Terrible
"Extremely disappointing stay. Not worth the money. No. My first room was dirty and not ready even hours after I reported it. There is no functioning AC in the building at all, and I was told to “crack the window” if I got hot. I was never informed there was no AC prior to booking or upon arrival. There were multiple maintenance issues, including broken and leaking toilets, missing amenities, and a window that would not open. There is also only one elevator for the entire hotel, and it malfunctioned while I was riding in it. After that, I used the stairs for the remainder of my stay."
Hampton Inn Rochester Penfield
2/10 Terrible
"Reserved a king, went up to the room to discover 2 queens. Front desk said it was changed prior to check-in due to being "over sold". I was never notified. They wouldn't offer a discount because the two rooms were technically the same price. The room didn't have a lot of convenient options for outlets near the beds. Average cleanliness, average condition. Hampton Inns are starting to decline in quality. Breakfast was ok, not as good as other locations. We won't be going back to that location, and we might start staying at a different chain. We weren't as impressed with Hampton Inn the past year or so, and this location clinched it for us."
Baymont by Wyndham Henrietta/Rochester
4/10 Poor
"It started off bad and finished just as bad. There was one employee checking folks in and unfortunately she was either new or clueless on how to do the job. When I say it took at least 30-40 min to check in I’m not exaggerating. The folks ahead of me tied her up forever and when I finally got to check in I learned why. She swiped my card no less than 4 times. First said I was declined (it wasn’t) then kept saying it was a computer issue. Room was ok but small. Woke up early with a strict timeline only to find out that there was zero soap/body wash and shampoo. Only one towel for two people. Husband went down 3 times but no one was at desk. Ended up trading toilet paper in hallway for body wash. Seriously! Went to grab a quick bite from their breakfast area so we could hit the road and nothing was working except waffle maker. A circuit breaker popped but the employee that was working the area didn’t speak a word of English so she didn’t understand anything we all were saying. The hotel is definitely not worth the price we paid. And then there wasn’t even anyone to complain to. Honestly a partial refund should be given."
Woodcliff Hotel and Spa
6/10 Okay
"I understand that it was a busy weekend in the Rochester area due to graduations, so the high prices were expected. Still paying a high rate when the pool was out of service was disappointing. I had one member of our party that just wanted to swim on their birthday and that didn't happen. From other reviews it appears the pool has been out of service for months. It needs to be removed as an amenity - it is no longer one!"
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
6/10 Okay
"Staff was very friendly upon arrival. Clean and comfortable. There were two things only that I have to comment: First night was very loud at the room next to us, people were yelling and making loud noise from midnight till 3:00am. Then around 6:00am we could smell what the kitchen was cooking, bacon, eggs etc! I do not know if it was because we were in the first floor and closed to the restaurant but the smell was so intense that at that woke us up ! "
Studio 6 Corporate Extended Stay Rochester Henrietta NY
2/10 Terrible
"I showed up after reserving and no one was there to take me in for a room so I had to go to another hotel. I want my money back."