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"The room and location as well as the staff was above our expectations thankyou "

"Room was clean & comfortable. The staff were friendly"

"It's a beautiful property with lots of shops within a mile. They really made it feel like you were someone out of town. My husband and I went to visit for a staycation and it was really nice for a getaway. I love what they are doing for the Christmas season as well. As a person who loves everything Christmas, the decor was cute and it's creative to keep people coming during the winter months also known as Kansas City Pool off season. Great job. I hope they invite us back to try the food. That is the only thing we didn't get a chance to experience. "

"The staff were nice and very accommodating. The room was clean and comfortable. The next time I need a room in KC, I'll definitely be back."

"Super employees everyone was freindly and kind."

"Clean and reasonably priced"

"All of the staff is very friendly, clean room, Excellent customer service felt like home due to their hospitality. The only downside was the room didn’t have a microwave and we had to go down to the lobby to heat up food. It’s understandable tho because they had to do that due to covid. Also the breakfast selections were toast, different types of bagels and jelly’s, coffee, apple and orange juice. If you’re looking for a hotel specifically to cut cost on ordering food this maybe a deal breaker. In all though I loved my stay and plan on staying again for Christmas. Happy holidays!"

"Every staff member we encountered was friendly- including valet, front desk staff, in room dining staff, speakeasy staff and Tavernonna. Truly, every single person we interacted with added to the positive experience. I cannot say I have ever been able to say that before that universally on ALL fronts, staff was friendly! The hotel is clean and very well designed. It was cool to stay in a historical building like that. The only issue I had was that the hotel room was chilly. I assume that comes along with the territory of staying in a historic hotel like that. I still give the stay 5/5 stars, but would give that heads up to anyone who has chronic join pain or related issues who plans to stay here in the winter. Our room never got above 62 degrees. I had happened to bring my heating pad and found it helped offset the cold. We stayed here as part of a date night from a town just 45 minutes way. Staying here added an extra level of elegance to the night! "

"Bathroom could have been more clean but other than that everything was fantastic! We had a wonderful time! Ate at the hops restaurant and hung out in the casino. If we are ever driving back through will definitely stay here. Staff was great!"