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"Food was OUTSTANDING, as was food service and hotel reception staff. Everyone was so accomodating and friendly. Room was comfortable, location very pretty. Would stay again."

"Clean and very large room, lovely polite and helpful staff"

"We didn't need parking as we walked to and from the airport, and we didn't have breakfast. The dining room was good as we didn't want to stay in the room any longer than we need to as it is tiny. It served it's purpose as we needed somewhere to stay for the night. The first room they assigned us was not possible for me to stay in as there was a terrible bathroom odor lingering."

"Great location in the heart of Birmingham"

"Air conditioning broke during night setting off an alarm which woke me up spoiling my nights sleep, which was reason for coming the day before my conference. Once i worked out what it wasand rang receptionstaff came and switched off air con unit. However, this meant room became uncomfortably warm. Disappointing given the price paid. Fely a partial refund should have been offered.it wasnt. Fish and chips nice in restaurant. However, hot breakfast items were not warm which was unfortunate.. "

"It's looking a bit tired now. Staff were amazing, but I hardly slept because the room was so cold and there was only a summer duvet, but no blanket. I tried to follow the very clear instructions on the air handling unit, but it just seemed to recirculate the very cold air."

"Breakfast was amazing. The view was great. I love a rooftop, and Sky restaurant is one of my favourites when I am in Birmingham, and to have breakfast there was such a treat. The hotel is one of the best I stayed in. Definitely will come back. "

"Nice"

"Breakfast good disappointingly one of the two coffee machines broke down. Excellent selection of everything"