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"Room was great. I've stayed in places for over double the price and they reeked of cheap cleaning products. This place was clean and had a neutral smell. Owners were helpful and sorted out any problems I raised. The building is an experience in it's self. Would definitely come back if I'm able too."

"Everything was clean, and the staff were wonderful on check in. The hotel is showing it's age, but clean and comfortable "

"Room was clean and comfortable. Staff were friendly and helpful. Bed was comfortable. Restaurant on site provided nice food. "

"We ended up leaving. It stunk there was moldy food in top of oven. No smoke alarms. We were actually disgusted. Windows were dirty. We didnt want to make a scene so said we had to leave for family matters. Would not recommend this place infact no smoke alarms is a major health and safety breech. Never be back."

"The area is quiet, and semi-rural, with easy access off the main road. The unit was clean and presentable, but dated, the unit needs some money spent on the property, and furnishings. The staff was kind and courteous, accommodating with requests. I do wish that some milk had been put in the unit, along with a hand towel, and facecloth. "

"Great hotel"

"Perfect place to stay!"

"Great location, amenities, rooms. Very comfortable for our 4 day stay in Rotorua."

"Beds were really comfortable and the room was very clean and tidy."

"Lovely staff . My babies liked the pools there own rooms "

"Thank you so much - we enjoyed our stay. "

"Thecroom was spotless and perfectly adequate. Included a table and chairs and a fridge."

"It was very nice and the staff was friendly "

"Really enjoyed our stay. Would recommend. "

"Stayed here a number of times and aways our first choice Best in everything "

"Clean, comfortable, great location"

"Outstanding staff, complimentary room upgrade, warm pool, good facilities. Our favourite in NZ so far!"

"amazing location, great staff, very comfortable. "

"Great location, quiet clean comfortable room, great staff."

"Hotel was great for our travels. Ease of getting in and out was nice. Parking was good. Staff was great. Room was comfortable. "