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"The hotel is in a perfect location, very clean rooms with plenty of space."

"Breakfast amazing and staff very professional especially Naomi and Katy. Front desk concierges ( sorry forgot his French name!!) expert and knowledgeable with the town restaurants and tour guide. Even he showed us how to use the electric bicycles. Thank you all great job."

"The View of harbour was amazing! Train station Nth Sydney next door, making getting around easy. Excellent staff, clean room, comfortable bed. Thankyou, we will stay again."

"Staff very friendly."

"Great facilities , excellent location, the buffet breakfast is one of the best I’ve ever had highly recommend True 5star accommodation"

"Room bath room/toilet is outdated. Needs to be updated to 2026 standards. Feels/look very old."

"Very convenient for international flights"

"Oh my goodness… my favourite hotel in Sydney. I was travelling with my 4yo and he said it was his “Best day ever!”. The staff are so so lovely - we even got an upgrade which was super duper wonderful, thank you lovely man at reception… But all the staff were lovely and so patient with my rambunctious boy. Communal spaces totally groovy, as per ACE style, and the rooms are spacious and well appointed, vinyls waiting for you and great selection of bar snacks and drinks. I love this hotel. Every. Singe. Time. Thanks Ace 🙏"

"Convenient and comfortable. Staff lovely and room clean."