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"Really clean environment well kept staff was excellent"

"The location was good and close to downtown. The staff was very friendly but the property is somewhat run down. The elevators were broken our entire stay requiring us to climb seven flights of stairs everytime we left or returned to our room. Television didn't work properly. After several failed attempts to reach anyone at the front desk had to walk down the seven flights of stairs to request someone to repair it."

"Be aware if you travel with kids or teens, they can't go into casino at ALL, not even to restaurants. Which if there were options in the hotel it would be okay, but only restaurant is a high end steak house. Adults had to walk into casino to get pizza, chicken strips etc, and walk it back to hotel, then return to gamble/eat. Worked out, but not as easy as I'd expected. "

"Our room was not ready still at the check in time of 4.00 pm! Once we finally were able to to check in we had to call the front desk for towels and coffee that was not restocked! They use top sheets on the bed as a bottom sheet and we got our feet stuck in the sheets throughout the night! We were supposed to have a double head shower but only half of the shower worked, and when we complaied at check out we wete told, or sorry we knew it wasnt working correctly! Then why werent we told this at check in? For a room (siluite) that costs $ 250.00 a night the entire shower certainly should have been working! We have stayed here before, and it was great! This time the service was completely subpar, and if your room isnt ready to check into at 4.00 pm there is an issue for sure! Then it wasnt even stocked fully when we checked in and management was not helpful! The casino was fun, but honestly the hotel part this time was very disappointing!"

"The hotel was well situated, very comfortable and convenient located to shopping and dining. The daily breakfast was very good. The hotel staff was amazing, courteous, helpful amd very thoughtful."

"Safe area, very nice hotel with lots of art. Nice lounge."

"It was a decent hotel but it was under construction when we got there and there was no clear indication of that during the booking process "

"forgot item and staff was helpfull with lost and found"

"They have great laundry facilities, but price is too high and fitness equipment doesn’t work. Also, not very clean."