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"Excellent experience staying here. Staff spoke good English. Breakfast was amazing, and you can even choose from Japanese or Western. It came as a set. The onsen is pretty decent. As a spa hotel, look out for its full repertoire of bathroom provisions which even included moisturising milk! Oh, they even had samurai props which you can use & take photos with! Definitely value for money & a wonderful experience!"

"Wonderful staff and breakfast. However the pillows are rock hard with beads so very uncomfortable and smell of strong smoke as you enter reception due to the smoking room as first impression. "

"Very close to the station. "

"Lovely hotel with excellent service. Front desk reception was warm and welcoming. The staff went out of the way to help us resolve some problems we had with car rental, as we spoke no Japanese. The hotel itself is centrally located near the train station and big shopping malls."

"While I found out that they stopped providing afternoon tea that is still posted on their website, the location is excellent, only 3 minutes away from the charming Bikam district, where you can enjoy the Japanese traditional houses and river side where any generation can find something to enjoy."

"I had a wonderful stay Clean rooms, great staff, quiet. drink in the lobby and lovely and equipped hot tub. Location was great - highly recommended "

"The room was spacious but the carpet seemed a bit dirty. There was an iron shaped burned on it (which I found kinda funny) The heater/air conditioning was not available for guests which was not too bad since it’s not too hot yet but I woke up at night because I was sweating and the only solution was to open the window. Unfortunately, it was very loud outside. My main complaint is that the one pillow provided was incredibly hard and I couldn’t sleep properly. :( but still great location and an okay hotel overall. "

"殆ど良かったです。コスパの面では文句無し。スタップも親切。ただしお風呂のロッカーはレニューアルが必要かなと思います。"

"From the moment we walked into the entrance of the Granvia Hotel in Okayama, the magic began. We were greeted with wide smiles and a “happy to see you!” vibe. The one downer was that the luggage we had sent to this hotel was only partially delivered. The wonderful young lady at the front desk (Sato, Sumire) was very sympathetic and went out of her way to help us find the missing luggage. She called “Sagawa” delivery service and informed them of their mistake. The lady from Sagawa told us that our bag was still in Osaka and that it would be delivered the next day. Fortunately, I had an “Apple Air Tag” in the bag and knew the bag was in their Okayama distribution center. Our missing luggage was delivered to our hotel room within a few hours. We will highly recommend this hotel (Grandvia Okayama) to all our friends and anyone who asks. Again, please send our personal thanks to Ms. Sato, Sumire for her help and kindness. Aloha and mahalo!"