Hotels with Spa in West Sumatra

"Had issues with my credit card payment at the front desk reception. Apparently they only allow pin transaction credit card, no signature transaction. Fortunately, I had a local there to help me to pay first. Many mini cockroaches found in the room toilet and areas beside the bed, despite after changing my room once. Overall the hotel is very run down and had a bad odor especially from the smoking rooms level. Avoid the smoking rooms. Staff and service are quite prompt to requests and maintenance. Expectation from breakfast is okay, but the coffee is really bad with alot of coffee residues. Will not visit again. "

"Stay here lot’s mainly due to location! It’s a pretty old hotel and the rooms need a renovating! Not enough non smoking rooms so it not alway possible to book a room. Breakfast could be a lot better! Need more variety of fruit, better coffee, better bread and real butter would be a good start "

"Comfortable and easy. Staff were very friendly and helpful."

"Staff was nice but not many of them. Hotel was worn down, not maintained. Aircon didn’t work well. Nothing in the room. Overpriced for what you get. I won’t go again. There was also a cockroach in the bathroom- I realize this can’t be totally controlled but with everything else it didn’t help. Food was ok from kitchen. Overall disappointed for the price I paid. Rooftop pool was nice. But no service there- no towels…etc. kind of abandoned. Worth about 60-70/night "

"Convenience location, clean "