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Reviews of TownePlace Suites Detroit Commerce

3 out of 5
TownePlace Suites Detroit Commerce
199 Loop Road, Walled Lake, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 193 reviews" "
Rating 8 - Good. 56 out of 193 reviews" "
Rating 6 - Okay. 8 out of 193 reviews" "
Rating 4 - Poor. 7 out of 193 reviews" "
Rating 2 - Terrible. 8 out of 193 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, property conditions & facilities
N I C E P L A C E !!!
Stayed 1 night in May 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

William, commerce Township

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property!
Stayed 1 night in Apr 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were particularly helpful and friendly. There while I was there.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kyle, Wooster

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous rooms were clean and quiet.
Stayed 2 nights in Apr 2024

8/10 Good

Patrick

Stayed 1 night in Mar 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Hagop

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was very welcoming and friendly. We stayed for 3 nights. We will come again
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities, room comfort
Our room was very nice. I only issue I had with it, was that it didn’t seem to have been vacuumed as I found a couple fake, red fingernails on the floor. But other than that it was a wonderful room! The front door was not marked.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was perfect except couch/bed was not cleaned between mattress and pullout
Stayed 1 night in Dec 2023

10/10 Excellent

MARCO, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access places, from shopping to dinning in.
Stayed 2 nights in Dec 2023

8/10 Good

chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Lynn

Travelled with family
Liked: Property conditions & facilities
Convenient to where we needed to be, nice diner next to property, noisy since on highway, SMALL bathroom, kitchenette in room, breakfast service subpar with terrible coffee, space not very comfortable for accessible needs.
Stayed 6 nights in Sep 2023

4/10 Poor

Erick

Liked: Staff & service
Disliked: Cleanliness
They allow pets and charge an extra cleaning fee, ok by me, but my room had dog hair all over the couch and even in the doorway area. The bed and bath were clean but the other hair was unacceptable. Also upon check in I asked about water for Marriott Gold member and this property does not offer anything for being a gold member. The breakfast had the least offerings I have ever seen before. The people were certainly nice but following the location rules.
Stayed 5 nights in Sep 2023

10/10 Excellent

William, commerce Township

Stayed 1 night in Sep 2023

10/10 Excellent

William, commerce Township

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were perfect for a quiet night night for my wifes birthday.
Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Quiet, good breakfast, would definitely stay here again
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Stayed 1 night in Jul 2023

8/10 Good

Mark, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
A little noisy in the west facing rooms against the highway, and TV experience could be better. But, overall very nice property, and would stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service
Very nice property, great staff, security for our classic cars all weekend, pool was not heated inside but refreshing, breakfast was good, rooms very clean but humid, overall very nice place to stay
Stayed 2 nights in Jul 2023

10/10 Excellent

BronSon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice Hotel. Michael at the front desk was great. There was a small issue when I checked in as my card was charged again after I had already prepaid. Michael handled it very professionally and my money was returned by the next day. The room was nice with a King size bed, nice closet, refrigerator, coffee maker, two burner stove and dishwasher. I travel a lot for work and they had a very nice desk to do work at. They are not currently doing housekeeping everyday but if you need something, you just let the front desk know and they will assist you. Would definitely recommend this hotel.
Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Hotel is not clean, not well maintained as there was painting peeling from the celling, the breakfast area is very limited and food options are poor.
Stayed 2 nights in Jun 2023

2/10 Terrible

William, commerce Township

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was terrible. My last stays have been excellent. No help for anything at all. Very incompetent.
Stayed 1 night in May 2023

10/10 Excellent

Kimberly

Stayed 1 night in May 2023

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good.
Stayed 1 night in Apr 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the suites!! Very nice had everything I needed!!
Stayed 2 nights in Mar 2023

2/10 Terrible

Sheri, Northville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bathroom. Internet applications tv does not work, poor management
Stayed 1 night in Feb 2023

10/10 Excellent

Rikki

Stayed 1 night in Feb 2023

10/10 Excellent

Adina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Jan 2023

10/10 Excellent

Adina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the place was very clean and staff was friendly. Rooms were nice. Breakfast could have been better. I would definitely choose this place again when I am in the area.
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Overall great but the little things…
Very quiet room even though near elevator and super comfy bed. Cold seemed to be seeping in from window area made balancing heat difficult. Would want a fan on for white noise while sleeping- couldn’t get it to stay on. Loved the room layout with the full kitchenette and large closet, and good desk set up for getting a lot of work done without having to leave. Little things like the desk light not working, desk usb plug didn’t work, 2 of the plugs under desk didn’t work, shower head so high couldn’t reach to change mode, handle pull on a drawer broken, shelf in closet sagging, drawers that couldn’t open because of trim interference and cooking pans burnt / rusted and high on shelf couldn’t easily reach and a cooling spatula head falling off made me rate less than perfect.
Stayed 2 nights in Jan 2023

10/10 Excellent

Eric

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Just stayed for 1 night and the only issue we had was a drain issue with the bath tub. Other than that, the whole place was clean and smells good and it was quiet. The breakfast was just ok. They only had scrambled eggs, turkey patties, some fruits, cereal and yogurt. I do not mind staying in this hotel again.

10/10 Excellent

Mary, Southport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! We had a dead car battery and they could not have been more helpful. On our way back from Michigan, we stopped there again because we were treated so nicely!

6/10 Okay

Joe

Stayed 1 night in Dec 2022

4/10 Poor

Christine, Holland

8/10 Good

Takayuki, Kyoto Fushimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is outstanding. The hotel itself is clean and tidy. Rooms are spacious and well equipped. Great stay. I’ll be back!
Stayed 3 nights in Oct 2022

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very pleasant. Breakfast was fine, but simple. Our room was facing the highway, so it was fairly noisy. Inside, the room was clean and we enjoyed the space provided by the suite. The furniture was stained, however. Only real criticism is that there was no daily clean up of the suite. Towels had to be exchanged daily at the front desk. This is my second visit to this hotel and I would definitely stay there again.
Stayed 7 nights in Aug 2022

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

2/10 Terrible

thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve never completed a review but need to this time. AC broken. Asked for one extra towel and was told they couldn’t. Room was obviously not vacuumed before we arrived since there were Cheetos on the floor.
Stayed 4 nights in Aug 2022

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2022

4/10 Poor

Roger

Travelled with partner
Disliked: Cleanliness, amenities
Disappointed! Stayed at this hotel years ago, visiting the area. This time, we were very disappointed. We were in a suite with a kitchen. The coffee pot plug did not work and we had to put the pot on the floor. There was only 1 coffee cup supplied. The soap, and shampoo dispensers were empty in the shower and the bathroom was not clean to past hotel experiences. The breakfast was nominal compared to other hotel breakfasts. The room in general looked and felt very worn. This did not feel like other "Marriott" hotels we have stayed in.
Stayed 1 night in Jul 2022

6/10 Okay

Lisa

Liked: Staff & service, amenities, property conditions & facilities
This property was conveniently located to where we were vacationing. What I did not like was a complete lack of housekeeping, and none offered.
Stayed 6 nights in Jul 2022

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable, everything was clean and the staff was very nice.
Stayed 3 nights in Jul 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, abundant staff. To much Styrofoam, use paper. Cracked tiles and crooked artwork. Nice and clean.
Stayed 3 nights in Jul 2022