Le Grandeur Palm Resort Johor

Photo gallery for Le Grandeur Palm Resort Johor

Primary image
2 outdoor pools
2 outdoor pools
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Le Grandeur Palm Resort Johor

Le Grandeur Palm Resort Johor

4.0 star property

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Jalan Persiaran Golf, Off Jalan Jumbo, Senai, Johor, 81250

Explore the area

  • Popular LocationPalm Resort Golf and Country Club10 min walk
  • Popular LocationHutan Bandar Putra4 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)5 min drive
  • Popular LocationIOI Palm Villa Golf & Country Resort7 min drive

Choose dates to view prices

About this area

Senai

In the business district, Le Grandeur Palm Resort Johor is in an area with good airport proximity. Palm Resort Golf and Country Club and IOI Palm Villa Golf & Country Resort are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit IOI Mall Kulai and Aeon Mall Kulaijaya. Travelling with kids? Consider Mural Street and Austin Heights Water & Adventure Park.

What's nearby

  • Palm Resort Golf and Country Club - 10 min walk
  • Hutan Bandar Putra - 4 min drive
  • IOI Palm Villa Golf & Country Resort - 7 min drive
  • IOI Mall Kulai - 8 min drive
  • Aeon Mall Kulaijaya - 9 min drive

Getting around

  • JB Sentral - 25 min drive
  • Senai International Airport (JHB) - 5 min drive

About this property

Le Grandeur Palm Resort Johor

4-star, family-friendly hotel near Palm Resort Golf and Country Club
Along with 2 outdoor pools, this smoke-free hotel has a golf course and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar and outdoor tennis courts are on-site.
Le Grandeur Palm Resort Johor offers 330 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Senai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts and a health club. 2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 30 for adults and MYR 20 for children
  • 1 restaurant
  • 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Cocomo The Grill
  • Golfers Terrace

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Archery
  • Basketball
  • Bike rentals
  • Bowling alley
  • Fitness centre
  • Golf driving range
  • Playground
  • Racquetball/squash
  • Sauna
  • Tennis

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Bowling alley
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubhouse
  • Golf clubs
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tennis lessons
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: MYR 168
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 168

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 98.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 400 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 30 for adults and MYR 20 for children (approximately)
  • Airport shuttle fee: MYR 6.40 per person (one way)
  • Airport shuttle fee per child: MYR 6.40 (one-way), (from 4 to 11 years old)
  • Early check-in fee: MYR 168 (subject to availability)
  • Late check-out fee: MYR 168 (subject to availability)
  • Rollaway bed fee: MYR 98.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grandeur Palm Resort
Grandeur Resort
Johor Resort
Le Grandeur Palm Johor
Le Grandeur Palm Johor Senai
Le Grandeur Palm Resort Johor
Le Grandeur Palm Resort Johor Senai
Palm Grandeur
Palm Resort Johor
Resort Johor
Le Grandeur Palm Resort Johor Hotel Johor Bahru
Grandeur Palm Resort Johor Senai
Grandeur Palm Resort Johor
Grandeur Palm Johor Senai
Grandeur Palm Johor
Mercure Johor Palm Hotel
Le Grandeur Palm Johor Senai
Le Grandeur Palm Resort Johor Hotel
Le Grandeur Palm Resort Johor Senai
Le Grandeur Palm Resort Johor Hotel Senai

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 67 out of 302 reviews
5 - Excellent 22%
Rating 4 - Good. 136 out of 302 reviews
4 - Good 45%
Rating 3 - Okay. 69 out of 302 reviews
3 - Okay 23%
Rating 2 - Poor. 18 out of 302 reviews
2 - Poor 6%
Rating 1 - Terrible. 12 out of 302 reviews
1 - Terrible 4%

3.8/5

Cleanliness

3.8/5

Staff & service

3.1/5

Amenities

3.5/5

Property conditions & facilities

2.7/5

Eco-friendliness

1/5 Terrible

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience is bad. Towels are old and dirty, when askef for additional towels, the staff said there will be 20MYR charge per towel. Bedsheet has stains. Bathroom run out of toilet paper and kleenex. Bathtub is old and has stains. Hotel stuffs still working moving room furnitures, mattresses at around 9PM, wheeling ot on the hallway making loud noises. Phone in the room doesn't work well, having difficulty tryingto call the front desk.
Stayed 3 nights in Jul 2022

3/5 Okay

Travelled with family
Disliked: Amenities, property conditions & facilities
Le Grandeur is a far cry from its 5-Star predecessor Hotel Sofitel. The rooms and the building look tired and not well-maintained. To be fair to them, the COVID pandemic has probably halted a lot of recent maintenance work. But the building looks like it has not been maintained for several years already.
Stayed 1 night in Dec 2021

4/5 Good

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Acceptable if not high expectation
Not spotless clean - have stains on bedsheets, a little dusty but it's ok just wear the slippers, TV screen is not watchable, have mosquitoes but can ask for mosquito repellent, it's a quiet environment but aircond & refrigerator buzzing sound is a little loud.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Great
Stayed 2 nights in Dec 2020